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Hypercane Studios Support

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Welcome to Hypercane Studios Support. If you are having issues configuring Companion Remote Desktop please include the following information in your help request:

Version of CRD server and client
Are you attempting the internal or external configuration?
Is your phone connected to WiFi?

0 selected

matayus...@gmail.com, … Zachary Burke7

9/19/12

Cannot find Internal IP of PC

Got everything working, internal and external! with a little help from google about external info,

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Cannot find Internal IP of PC

Got everything working, internal and external! with a little help from google about external info,

9/19/12

paul.de...@gmail.com, Hypercane Studios2

8/8/12

cannot find swtor client error

If the message you meant was: "Server is running but cannot find SWTOR client" This means

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cannot find swtor client error

If the message you meant was: "Server is running but cannot find SWTOR client" This means

8/8/12

halo...@gmail.com, Hypercane Studs2

6/27/12

Free upgrade (Purchased old SWTOR CRD before removal)

Hello, Please check your email regarding this. Regards, Zach Hypercane Studios On Tue, Jun 26, 2012

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Free upgrade (Purchased old SWTOR CRD before removal)

Hello, Please check your email regarding this. Regards, Zach Hypercane Studios On Tue, Jun 26, 2012

6/27/12

Heather Lazaris, Hypercane Studs2

5/3/12

External Setup Steps 101

Thanks for sharing! Just a note that window title and class will default to the values you specified

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External Setup Steps 101

Thanks for sharing! Just a note that window title and class will default to the values you specified

5/3/12

Brian Rieger, Hypercane Studs2

4/26/12

i just wanted to say...

Thanks for the kind words, we made this app for people like you. Don't forget we have a free

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i just wanted to say...

Thanks for the kind words, we made this app for people like you. Don't forget we have a free

4/26/12

Brian Rieger, Hypercane Studs2

4/26/12

only run on wifi?

It works on the cell data network as well but may require a different set of configuration parameters

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only run on wifi?

It works on the cell data network as well but may require a different set of configuration parameters

4/26/12

Tim Holtzmann, Hypercane Studios4

4/13/12

Patch 1.2, Broken CRD?

I thought I posted this last night, perhaps I was dreaming. Server version 1.3.1 is now live on

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Patch 1.2, Broken CRD?

I thought I posted this last night, perhaps I was dreaming. Server version 1.3.1 is now live on

4/13/12

Tobias Taastrøm, Hypercane Studs3

4/11/12

Ok, well not really. CRD uses network and opengl, so battery drain would be similar to a game. Don

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Ok, well not really. CRD uses network and opengl, so battery drain would be similar to a game. Don

4/11/12

Alex Alex, … Hypercane Studs6

4/4/12

PC version of CRD

FYI http://www.hypercanestudios.com/2012/04/crd-online-edition.html Zach Hypercane Studios On Mar 8,

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PC version of CRD

FYI http://www.hypercanestudios.com/2012/04/crd-online-edition.html Zach Hypercane Studios On Mar 8,

4/4/12

Tobias, Hypercane Studs2

3/29/12

External network :Questions about port forwarding

Yes to 1 and 2. For 3 you need to choose TCP. Let us know if you need any further assistance. Zach

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External network :Questions about port forwarding

Yes to 1 and 2. For 3 you need to choose TCP. Let us know if you need any further assistance. Zach

3/29/12

Patrick Teseling, Hypercane Studios2

3/23/12

Patrick, I failed to respond to this post, but I did process your refund back on Feb 27. Regards,

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Patrick, I failed to respond to this post, but I did process your refund back on Feb 27. Regards,

3/23/12

Hamish McIntosh, … Hypercane Studios9

2/22/12

where can I redownload app

Amazon, Google, Apple and HP are completely separate and unique stores like Best Buy and GameStop.

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where can I redownload app

Amazon, Google, Apple and HP are completely separate and unique stores like Best Buy and GameStop.

2/22/12

Mads Opheim, … Kyle Walton5

2/21/12

Ok, i am also getting a black screen, i will test on windowed mode to make sure thats the issue On

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Ok, i am also getting a black screen, i will test on windowed mode to make sure thats the issue On

2/21/12

Kyle Walton, Hypercane Studs2

2/18/12

Can my account get banned

No one has ever been banned for using Companion Remote Desktop. The SWTOR EULA prevents the player

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Can my account get banned

No one has ever been banned for using Companion Remote Desktop. The SWTOR EULA prevents the player

2/18/12

Kyle Walton, Leonard Earley2

2/17/12

You would launch the apps (SWTOR and the CRD Server app on your computer) before you leave. When you

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You would launch the apps (SWTOR and the CRD Server app on your computer) before you leave. When you

2/17/12

Leo, Hypercane Studs7

2/15/12

Companion Missions

Haha! That did it! Why do I suddenly feel like a user that didn't read the instructions? Thanks.

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Companion Missions

Haha! That did it! Why do I suddenly feel like a user that didn't read the instructions? Thanks.

2/15/12

netskink, Hypercane Studs5

2/14/12

Hi regarding the EULA

If BioWare really wanted to, they could write us out of the EULA and detect the server side piece and

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Hi regarding the EULA

If BioWare really wanted to, they could write us out of the EULA and detect the server side piece and

2/14/12

Kati Brinson, Hypercane Studs2

2/12/12

Server Download

Hello, Which anti-virus do you use? We've had a similar report with Norton which was resolved by

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Server Download

Hello, Which anti-virus do you use? We've had a similar report with Norton which was resolved by

2/12/12

Matt Pancheri, … Rob Cantermen3

2/6/12

generic mobile remote desktop

Please keep us posted. I will definitely support the new app. On Feb 5, 2:04 pm, Hypercane Studios

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generic mobile remote desktop

Please keep us posted. I will definitely support the new app. On Feb 5, 2:04 pm, Hypercane Studios

2/6/12

Tim Clark, … Hypercane Studios5

2/5/12

Kyle, We are searching for a solution in this space. The app is still available in the Amazon

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Kyle, We are searching for a solution in this space. The app is still available in the Amazon

2/5/12

David Kendall, Hypercane Studs10

1/30/12

Server could not be reached after 20 sec

Thanks for reporting back David. I hope you figured out how to allow the server access through your

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Server could not be reached after 20 sec

Thanks for reporting back David. I hope you figured out how to allow the server access through your

1/30/12

mike h, Hypercane Studs10

1/28/12

How to fix swtor client not open error?

It would solve the problem of launching the client but not the problem of logging in. There are

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How to fix swtor client not open error?

It would solve the problem of launching the client but not the problem of logging in. There are

1/28/12

Steve Hill, … Hypercane Studs6

1/28/12

Additional options & suggestions

Yes, Zach. Here's how I would like to use the app: Push my custom key to open the crew skills

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Additional options & suggestions

Yes, Zach. Here's how I would like to use the app: Push my custom key to open the crew skills

1/28/12

Mekadave, Hypercane Studs2

1/25/12

Security Key App/Token support?

Dave, This is a common question. The answer is that the app doesn't login to the game for you. It

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Security Key App/Token support?

Dave, This is a common question. The answer is that the app doesn't login to the game for you. It

1/25/12

Rob Cantermen, … Hypercane Studios8

1/21/12

button sensitivity in 1.2

Good to hear that it solved things. On Jan 21, 10:56 am, Matt Pancheri <mattpanch...@gmail.com>

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button sensitivity in 1.2

Good to hear that it solved things. On Jan 21, 10:56 am, Matt Pancheri <mattpanch...@gmail.com>

1/21/12

allen mohammed, Hypercane Studs2

1/21/12

could not get it to download

Allen, This is a process that we have no visibility or control over. All we do is upload our app,

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could not get it to download

Allen, This is a process that we have no visibility or control over. All we do is upload our app,

1/21/12

1/17/12

This exact feature is in the current beta build of the application and is being tested now. You will

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This exact feature is in the current beta build of the application and is being tested now. You will

1/17/12

Deception Zero, … Ryan Kaney12

1/16/12

Logging Out Due To Inactivity

Anyone else have the issue of logging out due to inactivity, but then the screen keeps refreshing the

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Logging Out Due To Inactivity

Anyone else have the issue of logging out due to inactivity, but then the screen keeps refreshing the

1/16/12

Rick, Hypercane Studs2

1/15/12

all ports being used

If you open a command prompt: 1. start -> run 2. type cmd into the box without the quotes 3. Run

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all ports being used

If you open a command prompt: 1. start -> run 2. type cmd into the box without the quotes 3. Run

1/15/12

Ryan Frick, Hypercane Studs2

1/15/12

Ryan, Please try running in windowed mode, sometimes we can't take a screenshot in full screen

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Ryan, Please try running in windowed mode, sometimes we can't take a screenshot in full screen

1/15/12

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