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Fortun Bawa

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Aug 2, 2024, 9:13:24 AM8/2/24
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The issue occurs when a browser flap with the netlfix player stays open for a long time or the MPC HC player stays open for a long time. If one issue issue, the other will already be. For example, MPC HC is open a long time and the issue occurs, closing it and opening netflix in the browser, it will already be with the issue.

While the small continuous crashes occur, closing the netflix flap or closing the MPC HC window, the crashes disappear, but immediately come back if I try to open them again, making it impossible to use the PC.

PS: I'm not confident that the new versions of the drivers have resolved the issue ... And getting back to previous driver versions because of that is not at all interesting considering the support for new games.

i can confirm this issue, upon opening a video file with MPC-HC, PC freezes, affecting even the mouse cursor, this happens for about 5 seconds before the video is finally opened, when this happens on MPC-HC, Netflix on Chrome also behaves the same. the only way to resolve this is to restart windows, log out and log back in does not work.

I can stream Netflix just fine when I play it using my Chrome browser. But, when I try to play Netflix using Safari (version 10.0), I get one or two frames of video, and then a black screen. I still have all of the controls and slider and I still get sound, but the video is just a black screen.

I just now tried it again using Safari, and got code S7363-1260-48444350 when trying to play a video. The code referred to an incompatible monitor. I tried again, and got the same issue as before, where I get a few frames of the video, and then the video goes black, but I can hear the audio and I still have control of the playback (e.g., play/pause, volume, etc.).

When I unplugged my external monitors and used only the laptop screen, the video played. So, I now know that the problem has something to do with my external monitors being connected to my laptop, even if I'm trying to play the video on my laptop screen.

Simple solution (os High Sierra) but Netflix have so far ignored my message! Forget all their solutions particularly concerning Silver Light, as that is no longer needed. This only began for me with Safari 11.0.1. I was able to connect using FireFox without issue so it had to be Safari settings.

Thanks, but I've already done an Internet search to find a solution to my problem. I've re-installed the latest version of Silverlight, and that hasn't helped. Also, Chrome works just fine with Netflix, which I think also uses Silverlight. I've also tried restarting the computer and the other typical non-specific solutions.

- I do get the display error thing (thunderbolt > VGA displays attached). Checked with develop tab if netflix works in safari 10 (don't see another version of safari in the list). However, if I select 'firefox: mac' and allow the silverlight plugin (that I just installed) then it works.

If the issue is the HTML5 player (since in older safari versions with silverlight, it does work), how do I force Netflix to use silverlight? It seems it always reverts back to HTML5, even if silverlight's installed.

I have a Blu-Ray player ... I have been using this for over a year ... I will often completely lose connection ... I thought this might be a wireless issue so last week I hard-wired the blu-ray player to the Actiontec ... This has not helped ... Should I be requesting an updated set top box?

Your Blu-Ray player is not affected by your STB, although when you connect wirelessly the Actiontec is obviously a possible culprit. The same is true when you connect wired to the Actiontec, and that's certainly a possible offender. Both the Blu-Ray and the STB are network clients on your home network and act independently (within certain limits such as IP assignments, etc.).

You need to investigate where the bandwidth issue arises, and one of the first issues to address (after the router) is your Internet connection speed. What is your subscription? It's possible (if somewhat unlikely) that your speed is too low and results in the buffering issue.

Not to be a pest, but your Blu-Ray is NOT connected to the STB. It's connected to the display device and usually by HDMI. OTOH, if you are using the Blu-Ray to stream content, it is connected to the Internet via the Actiontec router, either by Ethernet or via wireless. In any case, keep us posted and we'll keep trying on this end.

If you haven't already, try streaming Amazon onto your notebook. Wireless. If that works, the problem will be the Blu-Ray. I'm ignoring the cable to the TV because that would not cause the connectivity problem you are having.

I am having tha same problem, but the problem occurred when we switched to Fios from Comcast. Ever since then we have been unable to stream Netflix without it crashing, or failing to connect. It is either one of two problems. It could be a compatibility problem with the wireless range extender, or Verizon is chopping the signal when the bandwidth reaches a certain level, whether it is mine, or based on a majority signal. We went with Fios because we wanted a stronger signal, but we ended up getting a weaker signal. One problem, is not just internet it is also when there are a combination of TV and internet signals going on at once. You might have two TV's on and one of them is streaming Netflix on a player, and another person is surfing the web. Fios should be able to handle this because Comcast with a lower mbps can. Maybe Netflix runs less efficient on Fios and uses up more bandwidth? Who knows? But the problem for me started the day we switched over to Fios.

Same problem here, just switched over from Comcast 50/10 package to Verizon 75/35. Speeds are better than whats rated on speedtest.net. But I get cut outs on the connection using Spotify, Netflix and Vudu. Now heres the big problem, its not wifi since my house is wired for ethernet. All PCs and TVs are wired and drop outs happen regardless of wired or wireless. Also this seems to happen more during the hours of 4-10pm. I'm debating just going back to Comcast and getting rid of this headache.

Why oh why isn't someone from Verizon (tech support AND management) monitoring this thread and posting their thoughts/advise so all can read? I have stuck with Verizon thru all my problems because I have a work-around but I csn understand why there are a lot of upset people out there, some of whom are switching back to other suppliers. Verizon seems to have gotten too big to bother dealing with individual subscribers and their phillosophy seems to be to ignore a problem (or re-direct a user to their useless web-support) and it will go away.

I'm very interested in this thread as I'm having the exact same issues. I've got an internet ready LG TV with a direct ethernet connection to the Actiontec router. In the past few weeks I've suddenly been getting awful buffering and dropping out many times during Amazon streaming shows. And it is happening during 'prime time' (6-9pm)

Amazon told me the same thing--that my records show excellent bandwidth streaming with sudden complete drops. The tech said it looked like the provider was using some sort of Speed Burst that was dumping a ton of data and then 'resting' before sending the next packet--obviously not what one wants for Streaming unless a huge amount is pre-buffered.

I assume it is Verizon but they are impossible to get hold of and when you do, it is rare to get a tech who understands and can diagnose the issue, so any input you all have would be great. I don't know of any way to adjust the HD streaming of Amazon to either increase the buffering or lower the transfer rate (which Hulu does let you do), and I hate to have to switch to SD after bothering to pay for all the HD stuff.

At about 7pm I log into Amazon streaming via Sony S790 bluray player. I have 35mps Fios and the system is hardwired. Connection speed at log in is 15mps. I choose the program I want to stream. Initial speed is still 15mps. After about 1 minute you can watch the speed drop from 15mps to 0.5mps in about 30 seconds. I then get a message to contact my ISP because of the low speed. After about 2 minutes the streaming resumes for about 30 seconds and the whole cycle repeats.

Started watching Amazon at 5:30pm (PST), 15mps. Worked fine until 6:58 when speed went downt to 2mps, streaming paused, message to contact ISP. Streaming resumed after about 1 minute. This happened three times in row. Then speed went to 25mps and I had no further problems.

That doesn't make sense to me. With my prior cable provider my best connection speed was around 1.5mps. At that speed I never had a problem streaming content from Amazon. I didn't encounter problems until it dropped below 1mps. Depending on the content I was ok at under 500kps.

I don't doubt the problems being related in this thread are real. But I suspect the connection speed is not the real culprit. Something else is going on and the speed issue is just a symptom of the real problem.

Latest input from a Verizon tech was that I examine the spitters I have and maybe reduce the number. I did and I only have the one 5-way 7.5db splitter that Verizon installed and a 2-way unmarked splitter that I installed between the Verizon splitter and the Actiontek router. It's possible but I don't think this is the problem.

I'm looking for some help here as phoning Virgin Media for help is such a waste of time. Everytime I try to get on Netflix all I get is an info box telling me that Netflix isn't launching with an error code of either CS2300 or CS2400. Other apps, like ITV X, BBC i player etc, I keep having to sign in to, so I go through all that and 9 times out of ten I end up not being able to get onto these as well. It's getting very frustrating and as my contract ends in 4-5 months I am seriously thinking, after about 25 years of being with Virgin Media (Telewest as it was) of moving to some other provider

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