There are basic deficiencies with the bus service, which if not corrected, will make this an impossible task. Ranjita and I just made a weekend trip out to Calcutta, and here are the negatives we observed. These might be small issues for die hard public transportation addicts, but to get people out of cars and into buses, these will need to be addressed.
1. On the way to the airport, we waited for 45 min in front of the Grand Ashoka hotel before we got a bus. Apparently there is supposed to be one every 25 min on Route 9. This was surprising since G.Ashoka is the first stop after the departing point, Majestic. It's hard to believe there was a 20 min traffic hold up between those two points at 2 pm in the afternoon.
2. I had called the BMTC control room to confirm that the bus stops in front of the Grand Ashoka hotel. The operator gave me information that was consistent with the route map downloaded from the airport website. However, at the physical location, we found *no* indication that the bus would actually stop there. The security guards of the hotel gave comfort and pointed out the exact spot where the bus typically stops. In the end, the bus almost breezed past us. After some frantic arm waving, it overshot us by some 100 ft.
3. The driver on the return trip was a very bad driver. He honked incessantly, and kept weaving form one side of the highway to the other. On the bus NH7 stretch, he narrowly missed scraping other buses, nearly hit an auto, pedestrians, and a motor cycle.
4. The return trip bus (Airport -> Majestic) left at a time that seemed to have no connection with the published schedule. It left 15 min late, or 10 min early, depending on which way you look at it.
5. Neither bus we took had luggage racks. Luggage was basically lying around on the floor waltzing to the tune of the steering wheel. Fortunately the bus was not crowded, so there was plenty of floor space, but one wonders, if the bus was full, where would all the luggage go? That said, we did see a few other buses equipped with luggage racks.
6. Terrible choice of music. This was the most significant issue of all. Britney Spears and Bryan Adams at 8:30 am.... sigh.
Kanishka.