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I have a trojan!
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americua
Mar 15, 2012, 6:14:17 AM3/15/12
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A trojan "Internet Security" has invaded my computer (Windows XP home, sp3),
It has disabled my internet explorer, my help and support, and access to all
my prgrams, except outlook express.
On my backup computer, I found some sites that suggest that I restart in
safe mode, but the computer will not start in safe mode. ( F8 has no
effect.)
Any suggestions? I have never had anything like this before.
I have had Avast (free version) for some time.
The trojan is made to "emanate" from the windows firewall icon
It has disabled my internet explorer, my help and support, and access to all
my prgrams, except outlook express.
On my backup computer, I found some sites that suggest that I restart in
safe mode, but the computer will not start in safe mode. ( F8 has no
effect.)
Any suggestions? I have never had anything like this before.
I have had Avast (free version) for some time.
The trojan is made to "emanate" from the windows firewall icon
americua
Mar 15, 2012, 7:52:19 AM3/15/12
to
I managed to get the computer to start in safe mode, and then I returned it
to its prior condition (to 28 February, just in case the virus/trojan was
sleeping a few days before it manifested itself.) I then rebooted and the
computer works fine.
But how can I get the malwear out of the computer now? I do not know if it
is a trojan or virus... and I do not know which of the removal programs are
legit and some will just add more malware. Of course i prefer free, if
poossible. I am areally afraid of screwing up. Please.... advice? I have
not been to bed all night struggling with this and it is now 6:59 AM! I do
not want to contaminate my other computer, which is on the same wireless
network.
to its prior condition (to 28 February, just in case the virus/trojan was
sleeping a few days before it manifested itself.) I then rebooted and the
computer works fine.
But how can I get the malwear out of the computer now? I do not know if it
is a trojan or virus... and I do not know which of the removal programs are
legit and some will just add more malware. Of course i prefer free, if
poossible. I am areally afraid of screwing up. Please.... advice? I have
not been to bed all night struggling with this and it is now 6:59 AM! I do
not want to contaminate my other computer, which is on the same wireless
network.
americua
Mar 15, 2012, 9:00:33 PM3/15/12
to
"americua" <amer...@comcast.net> wrote in message
news:jjsl4t$pph$1...@dont-email.me...
I had Avast professional on this machine (not the free Avast), and I did a
thorough scanning; no sign of any malware, viruses, etc.
What a miserable experience!
The miserable part was there qwere many different things it could have been,
since lots of malware uses a similar format (a very real looking
virus-detector-program series of pages and popups labeled "Internet
Security") and lots of web pages thaty claim give instructions to remove it,
but all the instructions are different.
n...@no.com
Mar 16, 2012, 11:24:02 AM3/16/12
to
In article <jju3bf$1uh$1...@dont-email.me>, amer...@comcast.net says...
If you have any doubt at all - back up, format, & reinstall. Take out
the old disk, put in the new one, install the os, then put the old disk
back on as a secondary or attach it via external connector and get your
data off it.
I got one of the FAKE_AV ransomeware viruses last year. Sucker was
really nasty. In the end, the procedure above ended up being much
quicker and I ended up feeling a lot more secure in every way.
Ed
the old disk, put in the new one, install the os, then put the old disk
back on as a secondary or attach it via external connector and get your
data off it.
I got one of the FAKE_AV ransomeware viruses last year. Sucker was
really nasty. In the end, the procedure above ended up being much
quicker and I ended up feeling a lot more secure in every way.
Ed
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