Contract :: Immediate interview available !! Program Manager – with AI and Cloud experience :: : San Jose CA (Prefer Local candidates)

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Job Title: Program Manager – with AI and Cloud experience

Location: San Jose CA (Prefer Local candidates)

Visa preferred: H1B’s Overall 12 + years with 4 to 5 years US experience

 

Interview: Technical Screening and client round

Must have strong AI and Cloud experience

Required Skills & Experience

• Overall 12 +  years with 4+ years of experience in program management.
• Strong leadership and presentation skills, Good organizational, time, and team management skills.
• Ability to communicate effectively in both technical and non-technical terms.
• Expertise in reviewing technical documents, attention to detail.
• Experience with partner-facing communication.
• Experience with time-bound tasks such as meeting SLAs.
• Enthusiastic about process improvements.
• Strong analytical and problem-solving skills.
• Experience working in GSuite is a plus.

Good to Have:

• Knowledge of Google AI / GenAI tools
• Triage and review incoming customer resource requests for correctness and completeness.
• Review, evaluate, and manage fulfillment requests in the internal Bug Management system.
• Author and share customer updates.
• Triage changes to incoming requests and customer concerns based on documented runbook processes.
• Track update metrics and drive engagement for stale requests.
• Create new fulfillment bugs based on documented runbook processes.
• Drive resolution of customer issues identified in fulfillment requests.
• Collect metrics that cannot be automated following a well-documented process.

Generic Skills

• Detail-oriented and able to successfully manage multiple stakeholders.
• Ability to navigate through ambiguity.
• Strong customer focus.
• Technical acumen and sufficient experience necessary to understand infrastructure delivery requests.
• Highly process-oriented.
• Ability to work independently.
• Excellent written and verbal communication skills

Kousalya 

Technical Recruiter  E: Nagell...@vervenest.com
Linkedin :https://lnkd.in/gTbrqEa9 

www.vervenest.com

2310 Parklake Drive, Suite #145, Atlanta GA 30345.VERVENEST TECHNOLOGIES INC