Training Workshop on “Conflict Management”

[Arsalan]

In this fast-paced, stressful age, few workplaces (and homes) are free
from conflicts, and sooner or later, conflicts takes toll –
physically, emotionally and financially. Today, more than ever before
there is a need to learn the causes of conflicts, preventive measures
and skills to keep them from occurring, steps to resolve them once
they have materialized, and resources to use when all else fails.
.

Course Contents:
□ Identify factors that create conflicts in workplace
□ Understand various behavioral styles and use them for conflict
prevention
□ Working with difficult people
□ Appreciate cultural and background diversity affecting situations.
□ Evaluate conflicts to determine if they can be resolved
□ Turning arguments into agreements
□ When to seek third-party facilitators if situations are not readily
available

Who should attend?
Junior, Middle and Senior Managers, Supervisors, Team Leaders. Will be
beneficial for essentially every professional or person facing
conflicts.














M. Yousuf Khan
Freelance Trainer

M Yousuf Khan has a charming personality which will grip and engage
you in his Training workshops. He is a qualified professional with an
MBA from IBA – PIM and M Com from the University of Karachi
complementing the above two degrees he is also a Certified Master
Trainer from LUMS / McGill University. His interests include poetry,
human interaction, comparative religion and human development. He is
the Deputy Director and Registrar of well reputed Commecs Institute of
Business and Emerging Sciences. He has been a visiting faculty member
of prestigious institutions including IBA, SZABIST and University of
Karachi. He is also a resource Trainer for LUMS SEDC in Karachi.
Yousuf Khan has been engaged with numerous prestigious corporate and
government organizations as a Soft Skills / Motivational Trainer which
includes Pakistan Navy, SBP, LUMS, TCF, TAQ Logistics, ICMAP, NED etc.
Apart from conducting numerous Training Workshops Yousuf Khan has also
written academic papers for South Asian Management Forum Conference
and LUMS. He has been a regular participant of seminars / conferences
including SAARC Colloquium and SAARC – AMDISA conferences in Islamabad
and Lahore.







Workshop details:

Date: Friday, 26th November 2010
Venue: Hotel Regent Plaza Karachi.
Time: 0900 to 1730 hrs
Investment: Rs. 6,500 per participant (include lunch, tea, course
material, certificates, networking opportunities)

On two nominations or registering before 15th November 2010 avail 10%
discount

Featured discount:
Those who have attended any of Headway’s previous public training
program are eligible for a 20% discount, applicable to individuals and
organizations alike.


Registration

For Registration email the following details to ev...@headway.com.pk
or call to register on 021 5437159 or 0302 8249002. You may also
register online by visiting our website www.headway.com.pk and
clicking on the respective training program.

Name
Organization / Institution
Address
Tel #
Mobile #
Email address
Course Name: Conflict Management