Free Public Seminar - The Arts of Training? Delivery Techniques and Professional Image - 16 Dec 2010
hu...@hrdgateway.org
Dear members,
I would like to invite you to attend this free public talk.
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Title: The Arts of Training? Delivery Techniques and Professional Image
Date: 16 Dec 2010 (Thursday)
Time: 4:45 pm - 6 pm
Venue: TMC Academy
Conference room (Level 2)
38C Jalan Pemimpin
(off Bishan Street 21)
Singapore 577180
Organizer: Dr. Huong Ha
Guest Speaker: Ms. Christina Wong, Director, Distinctive Service International Pte Ltd. Her bio data is enclosed.
Bio data
Christina Wong, Director
Fo Forte: Service Excellence, Service Leadership, Train-the-Trainer, Professional Image and Training & Development
CHRISTINA is the Director of Distinctive Services International. She is a dynamic trainer and public speaker. Her captivating style and ability to engage people provide a dynamic and enriching learning experience for participants from CEOs, senior management to rank and file, ensuring that they are up-skilled and enthusiastic about their service delivery.
She holds a Bachelor of Business Administration degree from the University of Western Sydney. She is a certified Image and Professional Development Consultant from The London Image Institute and The Academy of Image Master as well as a member of The Association of Image Consultants International. Christina is a certified trainer who has been awarded Statements of Attainment for the Workforce Development Agency’s (WDA) Advanced Certificate in Training and Assessment. She is also a certified facilitator for the Human Insight AEM-Cube®, Leadership Assessment Tools.
Christina has trained hundreds of trainers in the WDA train-the-trainer program. Christina’s focus is on service excellence, professional image, communication skills, leadership, presentation skills and management strategy. She works closely with companies to identify learning needs, design and implement results-impacting measures to attain a leading position in their industry. She also conducts a CEO Workshop for the group of CEOs from the largest private healthcare conglomerate in Malaysia. With her strong healthcare background, she conducts service excellence for:
Pantai Hospital Kuala Lumpur Hospital Pantai Hospital Cheras Pantai Hospital Klang
Pantai Hospital Batu Pahat Pantai Hospital Klang Pantai Hospital Ipoh
Pantai Hospital Ayer Keroh Pantai Hospital Penang Pantai Hospital Ampang
Gleneagles Shanghai Changi General Hospital National University Hospital
Christina also conducts training for SMRT, National Library Board, Singapore Turf Club, United Overseas Bank Group, Sincere Watch Singapore/Malaysia, NTUC Centre and NTUC Income.
Christina’s passionate pursuit of excellence and knack for achieving the “Wow!” factor has won her numerous awards and accolades, including the Singapore Excellence Service Award (EXSA)’s much-coveted Star Award. She is the first Star Award winner in the private healthcare sector. She is also a regular speaker at national and international conferences, and has been featured on numerous television programs such as “Spirit of Service” and “The Variety Show” and magazines like “Singapore Women’s Weekly” and “Parkway Medicine” for her exemplary service. She is on the judging panel for Nanyang Polytechnic, School of Business Management Entrepreneurship Day.
Christina is dedicated to assist individuals and corporations to achieve confidence, power and poise through interpersonal communication skills and a professional image.
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hu...@hrdgateway.org
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