Diary of a Neosoft neophyte
Ed Uthman
Day 1: Totally fed up with Dominet's newsserver, I open my Neosoft
account. The sales part is always the easy part. That night I log on for
the first time. Connect rate is 26,400. OK, fine. Newsserver responds
promptly. I am dumbfounded by all the messages in the groups, of which
Dominet's server had captured only a small fraction. I end up staying up
too late. :(
Day 2 (Tuesday, 7/30). Early in the evening, I log on OK (26.4 kbps), but
I can't post messages. "Choking - Not enough room on the server to post."
Hey! That was Dominet's line. Plagiarism!
Later that night it is busy signal city at Neosoft. It takes twenty
minutes to log on. When there is no busy signal, the phone rings
unanswered, or it gets answered, but Neosoft's server doesn't send any
data over. Or when it does send data over, it doesn't complete the log on
process. When I'm finally logged on (28.8 kbps, Wow!), the newsserver is
suspiciously empty-looking. I wonder how many messages we missed while the
server was "choking."
Well, things are not looking all that good for Neosoft so far. I'm sure
glad I only paid for one month's service! Looks like it'll be Phoenix in
September and Insync in October. I feel like I am doomed like Diogenes to
forever search for an ISP that works.
Ed
_____________________________________________________
Ed Uthman, MD
<uth...@neosoft.com> "Nemo liber est qui
Pathologist corpore servit."
Houston/Richmond, Texas, USA -Seneca
Paul Kronfield
I wish I could have talked to you before you wasted your money on
Neosoft. For all the hype, this is one of the *worst* internet
providers in Houston. You are doing the right thing. Pass the word
about these charlatans, and hopefully others won't get stung -
particularly the companies that are contemplating Neosoft "services" (I
use this word very loosely).
I suggest you talk to insync or infohwy. Both provide excellent service
and far overshadow the farce that is neosoft.
--
Paul Kronfield
Houston, Texas, USA
p...@geoprobe.com
For FREE international and domestic long distance faxing
see.... http://www.geoprobe.com
Kent Perrier
In article <3202C6...@geoprobe.com> Paul Kronfield
<p...@geoprobe.com> writes:
I wish I could have talked to you before you wasted your money on
Neosoft. For all the hype, this is one of the *worst* internet
providers in Houston. You are doing the right thing. Pass the word
about these charlatans, and hopefully others won't get stung -
particularly the companies that are contemplating Neosoft "services" (I
use this word very loosely).
Hum, I have been using NeoSoft for close to three years now and I have
never had a problem. Of course, IMO most of the problems that people have
with all ISPs is a general lack of clue. Being a unix sysadmin and network
admin myself I know the kinds of problems that an average ISP is going to
have and NeoSoft has done a great job of making the Internet as easy as
possible for the "clueless newbie."
Kent
--
Kent Perrier
kper...@neosoft.com
Corporations don't have opinions, people do. These are mine.
PGP 2.6 Public Key available by request and on key servers
PGP encrypted mail preferred!
Ed Uthman
In article <csvif0f...@Starbase.NeoSoft.COM>,
kper...@Starbase.NeoSoft.COM (Kent Perrier) wrote:
> Hum, I have been using NeoSoft for close to three years now and I have
> never had a problem. Of course, IMO most of the problems that people have
> with all ISPs is a general lack of clue. Being a unix sysadmin and network
> admin myself I know the kinds of problems that an average ISP is going to
> have and NeoSoft has done a great job of making the Internet as easy as
> possible for the "clueless newbie."
One would have to be a _really_ clueless user to gum up the works so bad
that it caused the provider's server to respond to call-ins with constant
busy signals, unanswered ringing, absent log-on prompts, and choked
newsservers. Gee, maybe after just twelve years of messing with computers
and eight years with online services, I just don't have the seasoned
experience to avoid screwing up things. I guess I'll just keep plugging
away...
Actually, my experience with syadmins is that _they_ are the ones who are
"clueless": They don't know that the newsserver is full. They don't know
that new messages are not being posted. They don't know that the modems
are not answering. They don't know that users are getting busy signals. It
is the _users_ who have to tell them all this, when and if the sysadmins
return their phone calls or read their e-mail (both of which I think are
probably rather rare events).
Kent Perrier
In article <uthman-0308...@tobie-ppp-dc.neosoft.com>
uth...@neosoft.com (Ed Uthman) writes:
One would have to be a _really_ clueless user to gum up the works so bad
that it caused the provider's server to respond to call-ins with constant
busy signals,
At most, I have had three busy signals in a row, at prime time.
unanswered ringing,
This only happens when one of the modems is defective and with the roll over
scheam that is in place you will not hit the hame modem twice in a row.
absent log-on prompts,
hasn't happened to me. My login script has ran fine every time that log in.
and choked newsservers.
The problem is not with the newsservers, its with the poor TCP/IP stacks that
some hybrid 16/32 bit operating systems from some company from Redmond Wash.
write. I also understand that this affects the pur 16 bit OS from the
same company.
Gee, maybe after just twelve years of messing with computers
and eight years with online services, I just don't have the seasoned
experience to avoid screwing up things. I guess I'll just keep plugging
away...
Well I don't think that Compu$erve, AOL and BBSs count in the relm of
connecting to the Internet. We have moved away from propriarity
communication protocols to the wonderful world "standard" communication
protocols. Some protocol stacks are more standard than others. When you
are using one that is slightly less standard that another you have to
expect problems.
Actually, my experience with syadmins is that _they_ are the ones who are
"clueless":
You didn't make any friend's with that statement.
They don't know that the newsserver is full.
Well lets see here. The problem here is not one of sysadmin being clueless,
its one reporting. I am personally glad the the sysadmins at NeoSoft don't
spend all of their time reading news so that know ASAP that the news spool is
full. NeoSoft has acknowledged that their monitoring software was not running
correctly under Solaris (I can understand, I have lots of problems getting
software to run under Solaris :) NeoSoft reciently had a major upgrade to
their connectivity, at least a 25% increase in the news feed, and a new
newsserver happen all at the same time. I think you are expecting a little
bit too much too quickly from NeoSoft. When you change several variables
at one time on the network it is very hard to pin point problems. If
InSync or Phoenix upgraded to a T3 (complete with new IAP and new class
address space), new and larger newsfeed, and a new newsserver then I bet
that they would have some of the same problems that NeoSoft had when they
did their upgrade.
They don't know
that new messages are not being posted. They don't know that the modems
are not answering. They don't know that users are getting busy signals. It
is the _users_ who have to tell them all this, when and if the sysadmins
return their phone calls or read their e-mail (both of which I think are
probably rather rare events).
Probably not. I know that in the course of my job I read email _at_least_
hourly and I answer all of my voice mail when I get it. NeoSoft works
at a massively larger scale than I do (I support about 150 users with
about 250 machines and they support 3,000+ users and 50(?) machines) but
every time that I have emailed sysop or called tech support I have gotten
an email from a person within a couple of days with either a solution or
questions asking for more information. Phone support have been as good or
better.
In my job, how fast I respond to a help request depend on how they ask for
help. I have users who bitch at me everytime they have a problem (even nore
so when its their fault) and they want me to fix it. When I get a "request"
(more like a demand) like this I put it right at the bottom of the pile.
When I have a user give me a call or send me an email asking me for help
I have no problem helping them right then and their. I sure the prople at
NeoSoft are the same way. If you can or email bitching them out then
your response time will go down. Noone wants to help an asshole.
While the problems that you were having with NeoSoft were not your fault
you have to take the whole picture into account before screaming from
the tallest building "Neosoft is incompentant!!!" If you come to them
with the attitude that "Hey, here is a problem that I am having, lets work
it out so noone has either." then you will find that NeoSoft will more than
happy to figure out the problem and fix it even if the problem ends up being
on your system at home.
Tom Graham
In article <cs4tmkt...@Starbase.NeoSoft.COM>, kper...@Starbase.NeoSoft.COM (Kent Perrier)
<3202C6...@geoprobe.com> <csvif0f...@Starbase.NeoSoft.COM>
<uthman-0308...@tobie-ppp-dc.neosoft.com> wrote:
>In article <uthman-0308...@tobie-ppp-dc.neosoft.com>
>uth...@neosoft.com (Ed Uthman) writes:
snip........
>
>This only happens when one of the modems is defective and with the roll over
>scheam that is in place you will not hit the hame modem twice in a row.
This happens all the time here in New Orleans. The supposed "roll over" does
not work. We can dial in 25 times in rapid succession and still get new
answer.
>
> absent log-on prompts,
>
>hasn't happened to me. My login script has ran fine every time that log in.
This happens frequently to me too.
Tom Graham
=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=
gra...@neosoft.com
http://www.neosoft.com/~grahatd
=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=
Jim Oitzinger
Kent Perrier wrote:
>
> In article <uthman-0308...@tobie-ppp-dc.neosoft.com>
> uth...@neosoft.com (Ed Uthman) writes:
>
>
Kent,
Having read your post, I can conclude that _you_think_ your being reasonable. But from the
user perspective . . . no I don't think so.
Its one thing for you to blame Neosoft's problems on the equiptment's weaknesses and
deficiencies. As a user I quite simply don't care. However, I pay an ISP for SERVICE, not
damn excuses. Growth isn't an excuse. If an ISP does not have the setup to handle additional
customers, he should refuse the business rather than accepting and letting his existing
customer base suffer. Your whiny complaints about buggy sofware and faulty equiptment are
little more than selfserving drivel. Your practice of putting demanding e-mail on the bottom,
is a disgusting sign of weakness. Apparently you think everyone should have to kiss your ass
to get service.
Your right, you guessed it, I'm a former Neosoft customer who is glad to be rid of those
self-righteous jerks.
Jim O.
Daniel Baker
In article <uthman-0308...@tobie-ppp-dc.neosoft.com>,
Ed Uthman <uth...@neosoft.com> wrote:
>In article <csvif0f...@Starbase.NeoSoft.COM>,
>kper...@Starbase.NeoSoft.COM (Kent Perrier) wrote:
>
>> Hum, I have been using NeoSoft for close to three years now and I have
>> never had a problem. Of course, IMO most of the problems that people have
>> with all ISPs is a general lack of clue. Being a unix sysadmin and network
>> admin myself I know the kinds of problems that an average ISP is going to
>> have and NeoSoft has done a great job of making the Internet as easy as
>> possible for the "clueless newbie."
>
>that it caused the provider's server to respond to call-ins with constant
>and eight years with online services, I just don't have the seasoned
>experience to avoid screwing up things. I guess I'll just keep plugging
>away...
>
>that new messages are not being posted. They don't know that the modems
>are not answering. They don't know that users are getting busy signals. It
>is the _users_ who have to tell them all this, when and if the sysadmins
>return their phone calls or read their e-mail (both of which I think are
>probably rather rare events).
All NeoSoft Admins wear alpha-pagers and NeoSoft has designed software to
monitor the network, machines, modems, etc, and if a machine is giving
busy signals, everyone gets an alpha page. If the news server goes down
, everyone gets an alpha page.
NeoSoft is able to keep on top of things even when nobody is at the
Houston office..
>
>Ed
>
>_____________________________________________________
>Ed Uthman, MD
><uth...@neosoft.com> "Nemo liber est qui
>Pathologist corpore servit."
>Houston/Richmond, Texas, USA -Seneca
Daniel
--
Daniel Baker (dba...@neosoft.com)
Network Operations Technician -- NeoSoft, Inc.
Opinions expressed are mine
Conrad Sabatier
In article <4u1bo0$h...@news.blkbox.com>,
Jim Oitzinger <"jozinger"@blkbox.com(Jim Oitzinger)> wrote:
>
>Your right, you guessed it, I'm a former Neosoft customer who is glad to be rid of those
>self-righteous jerks.
>
>Jim O.
And, as long as you're going to continue posting articles with a broken
(or possibly misconfigured?) newsreader that doesn't do line wrapping
properly, we're grateful that you *are* a former customer, and we'd
appreciate it if you'd keep your comments out of the Neo newsgroups,
thank you.
--
Conrad Sabatier -- http://www.neosoft.com/~conrads
J. Wagoner
Paul Kronfield (p...@geoprobe.com) wrote:
: I wish I could have talked to you before you wasted your money on
: Neosoft. For all the hype, this is one of the *worst* internet
: providers in Houston. You are doing the right thing. Pass the word
: about these charlatans, and hopefully others won't get stung -
: particularly the companies that are contemplating Neosoft "services" (I
: use this word very loosely).
Hey, I like Neosoft. True they aren't perfect but what provider is?
Before I was on neosoft, I was on Phoenix for a week and canceled. now
There's a provider that sucks.
Keep working at it, you'll get it working again
: I suggest you talk to insync or infohwy. Both provide excellent service
: and far overshadow the farce that is neosoft.
--
Josh W.
Ed Uthman
In article <cs4tmkt...@Starbase.NeoSoft.COM>,
kper...@Starbase.NeoSoft.COM (Kent Perrier) wrote:
> In my job, how fast I respond to a help request depend on how they ask for
> help. I have users who bitch at me everytime they have a problem (even nore
> so when its their fault) and they want me to fix it. When I get a "request"
> (more like a demand) like this I put it right at the bottom of the pile.
> When I have a user give me a call or send me an email asking me for help
> I have no problem helping them right then and their. I sure the prople at
> NeoSoft are the same way. If you can or email bitching them out then
> your response time will go down. Noone wants to help an asshole.
Yeah, a man's gotta keep those uppity users down good. Show 'em a thing or two.
I don't mean to pick on Kent personally, as I think his attitude is no
worse than that of most ISPs and network managers. I don't think anything
will change until the ISP industry wakes up and realizes it is part of the
_service economy_.
Also, let me underscore that I am not picking on Neosoft in particular. I
have seen the same problems at Dominet/Computize, GEnie, and even the
network administration at the med school at which I hold a faculty
appointment. There is just no sense of _service_ there. The operating
philosophy is "the sysadmin is always right." Users are always grouped
together as "clueless newbies" with nothing useful to offer except
revenue.
Ed Uthman
> The problem is not with the newsservers, its with the poor TCP/IP stacks that
> some hybrid 16/32 bit operating systems from some company from Redmond Wash.
> write. I also understand that this affects the pur 16 bit OS from the
> same company.
That would be nice, but my OS was written in Cupertino, California. Also,
when the server returns the message "no space available on the device to
post messages," I can scarcely see how that has anything to do with
MacTCP, or anything on my machine.
But I'm sure that somewhere, somehow, I am to blame. Mea culpa! Mea culpa!
Biju Mathai
jwag...@starbase.neosoft.com (J. Wagoner) wrote:
>Paul Kronfield (p...@geoprobe.com) wrote:
>: I wish I could have talked to you before you wasted your money on
>: Neosoft. For all the hype, this is one of the *worst* internet
>: providers in Houston. You are doing the right thing. Pass the word
>: about these charlatans, and hopefully others won't get stung -
>: particularly the companies that are contemplating Neosoft "services" (I
>: use this word very loosely).
>Hey, I like Neosoft. True they aren't perfect but what provider is?
>Before I was on neosoft, I was on Phoenix for a week and canceled. now
>There's a provider that sucks.
>Keep working at it, you'll get it working again
I agree... I'm somewhat irritated by the most recent problems
at Neosoft, but I think I know enough about ISP's to know that
the problems are everywhere. I have thought about leaving
Neosoft, but for what? Even more problems? As it is, there
is only one other provider in town that I'd even consider
moving to, but I don't think I will simply because I want to
waith a bit and see what Neosoft does (if they can) about the
current problems.... heck, I'm thinking about going ISDN with
them.... =)
------------------------------------------------------------------------------------
Biju Mathai (bma...@neosoft.com)
http://www.neosoft.com/~bmathai (password : ARGUS)
When you are courting a nice girl an hour seems like a second.
When you sit on a red-hot cinder a second seems like an hour.
That's relativity.
-- Albert Einstein
Caesar
Tom Graham (gra...@neosoft.com) wrote:
:
: This happens all the time here in New Orleans. The supposed "roll over" does
: answer.
South Central Bell seems to be incapable of doing a LFU rollover like the
one we have in Houston from Southwestern Bell. The one in New-Orleans is a
first availible line rollover, which means it grabs the first open line.
If the modem on that line is bad, you will get the ring-no-answer problem.
--
William S. Duncanson
wil...@neosoft.com
NeoSoft Tech. Support
(888) NEOSOFT or (713) 968-5800
Darren K. Bolding
Peter da Silva (pe...@taronga.com) wrote:
: It's amazing that some people see these problems and other people don't.
: The choked newsserver has pretty solidly been documented as a bug in Windows
: 95 and occasionally Macintosh TCP/IP implementations tickling a bug in the
: performance hacks Sun put in their TCP/IP implementation. The problem is
: that Windows and Mac cooperative multitasking delay ACKs randomly, which
: the Sun TCP/IP interprets as a much slower link than you actually have.
Eh, are you talking about slow start as a bug, or the 4.3BSD error in
adding 1/8 segment size instead of 1/congestion window?
If slow start, it isn't a bug :^)
If 1/8 segment size, I don't see how it really effects things to much,
perhaps I'm missing something.
If its something else, I'd love to know about it. If its not, it isn't
*Sun's* fault. They're just using Net2/Net3 code, and in a rare display
of restraint haven't screwed with it much.
In any case, systems that don't timely reply with ACKs are incredibly
badly designed. Slow start is a very good thing, although its usefullness
is diminished over end-leg links- some would argue its not so good there.
--D
--
-- Darren Bolding dar...@bolding.org --
-- Texas Network Architects WAN, ISP, UNIX, Security consulting --
-- 281-386-6874 713-667-7726 --
Kent Perrier
In article <uthman-0408...@tobie-ppp-e4.neosoft.com>
uth...@neosoft.com (Ed Uthman) writes:
I don't mean to pick on Kent personally, as I think his attitude is no
worse than that of most ISPs and network managers. I don't think anything
will change until the ISP industry wakes up and realizes it is part of the
_service economy_.
And I don't mean to pick on you. I was trying to point out the fact that
the responce you get from ANYONE (be it the help desk at your company/ISP
or the cashier at your local McDonalds) depends greatly on the way you
approach them. This is human nature. In the serial operation of the
local McDonalds you still get your food in a reasonable amount of time
but the cashier will probably not ask you if you want ketchup, etc.
In the batch nature of solving system/network problems the request can
be ignored until I (or your local sysadmin) want to deal with the asshole
who submitted the request.
IMO, one of the problems that people have about the service that they expect
from their ISP is they want it to be just like to phone company, i.e. pick
up the phone (dial in) and it works. The problem comes when the networking
industry in general, and the ISP business in particular, has not had the
75+ years to mature. Give the Ciscos, InternetMCIs, and US Robotics of the
world 75 years to build the infrastructor and equipment and Internet access
WILL be just like the phone company.
Kent
ObDisclaimer: I have not said this yet but I should: I am not an employee
of NeoSoft, just a very satisified customer that deals with a lot of the
same issues that they do on a day-to-day basis so I have an idea where
they are coming from.
D. Howard Bingham
If you don't like MCI, then why do you like Neosoft ?, as that is who Neosoft
uses (As per their current newsletter.)
I signed on with Neosoft, but have only been able to get through on two
occasions since August 1st...My modem dials their number, but they don't pick
up...Luckily, I kept my account with SCCSI, so I still have a connection..I
have notified Neosoft by Fax, Snail mail, and E-mail, of their problems and
that I can not use their services...
SCCSI, may have problems, but I can connect & this is proof of that..
As for Sesquinet...Allmost all the Institutions in the Texas Medical Center
are on this net & what better references can you have..!
D. Howard Bingham
If Neosoft is so great, then how come most of the postings here indicate
problems connecting..Including myself & I am not new to this..
Their tech people can't even give me the correct configuration for Netmanage
Chameleon 4.5 & Netmanage has Neosoft in their directory of ISP's in Houston..
Only today have I received confirmation from Neosoft tech. support that they
received a message "LAST WEEK"..Still no reply..
The people at SCCSI, respond the same day, if not within hours..
Howard Bingham <dbin...@sccsi.com> Formerly: how...@neosoft.com
Paul Flores
Kent Perrier (kper...@Starbase.NeoSoft.COM) wrote:
: In article <uthman-0408...@tobie-ppp-e4.neosoft.com>
: uth...@neosoft.com (Ed Uthman) writes:
: I don't mean to pick on Kent personally, as I think his attitude is no
: worse than that of most ISPs and network managers. I don't think anything
: will change until the ISP industry wakes up and realizes it is part of the
: _service economy_.
: And I don't mean to pick on you. I was trying to point out the fact that
: the responce you get from ANYONE (be it the help desk at your company/ISP
: IMO, one of the problems that people have about the service that they expect
: from their ISP is they want it to be just like to phone company, i.e. pick
: up the phone (dial in) and it works.
I find nothing wrong with this expectation. I expect my PC to run when I
hit the power switch. I expect my File server to be there when I log into
the network, and I expect my Internet access to work when I need it.
: The problem comes when the networking
: industry in general, and the ISP business in particular, has not had the
: 75+ years to mature. Give the Ciscos, InternetMCIs, and US Robotics of the
: world 75 years to build the infrastructor and equipment and Internet access
: WILL be just like the phone company.
Try and explain that to Dave Olson, the CEO of Charter (Phoenix).
Dave sets the standards for what is acceptable at PDN, so . . .
If our system isn't as available as the SWBT Phone System, there is something
_wrong_ with it. It is the attitude, IMHO , of the people that run the system
that make an ISP 'as available as dial tone'.
By this I mean, that if your ISP is happy giving you 98% service, because,
'that is the best you can expect from an ISP', then the BEST you can hope for
is 98%. On the other hand, if you ISP accepts nothing less than 110% uptime
and availability as thier 'standard', you will see a lot fewer problems with
them.
Just the opinion of someone who has never settled for second best.
Paul Flores
--
"I've Always been easy, just never cheap!"
------
ME!
Daniel Baker
In article <4u7esq$i...@bonkers.taronga.com>,
Peter da Silva <pe...@taronga.com> wrote:
>In article <NEWTNews.8393110...@news.sccsi.com.sccsi.com>,
>D. Howard Bingham <dbin...@sccsi.com> wrote:
>>If Neosoft is so great, then how come most of the postings here indicate
>>problems connecting..Including myself & I am not new to this..
>
>don't complain?
>
Gee.. Never thought of that... Maybe that's also why people don't post complaints
in neosoft.kudos, only compliments... :-) hmm..
Jay Lee
On 6 Aug 1996 07:47:22 -0500, pe...@taronga.com (Peter da Silva)
wrote:
>In article <NEWTNews.8393110...@news.sccsi.com.sccsi.com>,
>D. Howard Bingham <dbin...@sccsi.com> wrote:
>>If Neosoft is so great, then how come most of the postings here indicate
>>problems connecting..Including myself & I am not new to this..
>
>Because it's a complaints group? Because people who aren't having problems
>don't complain?
>
Survey says....
(ding, ding, ding)
GOOD ANSWER!!!!
Jay Lee
Good answer!!!
Tom Graham
In article <4u3o4d$c...@uuneo.neosoft.com>, Cae...@outpost4.ops.neosoft.com (Caesar) wrote:
>Tom Graham (gra...@neosoft.com) wrote:
>:
>: This happens all the time here in New Orleans. The supposed "roll over" does
>: not work. We can dial in 25 times in rapid succession and still get new
>: answer.
>:
>
>South Central Bell seems to be incapable of doing a LFU rollover like the
>one we have in Houston from Southwestern Bell. The one in New-Orleans is a
>first availible line rollover, which means it grabs the first open line.
>If the modem on that line is bad, you will get the ring-no-answer problem.
>
Yes, I am aware of SCB's service quality. After a heavy rain I am quite likely
to have no phone service at all. This problem has been going on for only 15
years, maybe they will work it out soon. :)
Howard Bingham
Wouldn't it be a booring world if everything were perfect !
There are occasions when I comment about any product & get the response
that I was the first person to report having a given problem..Maybe I was
the only one to complain about the particular problem..
In addition to Internet, I also subscribe and participate in a number of
BBS's, and have had very few problems dealing with the types of software
that these systems operate under, they all are not perfect..But they all
do answer their lines..
But how come that I have problems getting into NeoSoft & very rarely have
problems connecting with my current provider ??? Not that SCCSI is
without problems, as a while back they had a major system failure, where
E-Mail and access to Web sights on SCCSI was non-existant..SCCSI is
installing new servers and a digital dialling system, which should solve a
lot of their problems..For status of SCCSI problems, contact:
http://www.sccsi.com/sccsi/ , which will bring you to all types of
pertinent information about SCCSI, even links to freeware and to SCCSI
support..
At NeoSoft, one has to explore the depths of all those cutsy names to see
where support is, then after you post your message to support, you get a
confirmation that the message was received...I would rather receive a
response to my question than get what boils down to a form letter with
your posting afterward..
After all when one calls support, it is to get help as fast as possible,
not the next day or the day after that..
BTW: I have discovered that a fast way to get response from NeoSoft is to
post messages here...That was the fastest response that I have received
from anyone in a long time...
Howard Bingham
<dbin...@bcm.tmc.edu> <dbin...@sccsi.com>
> Survey says....
> (ding, ding, ding)
>
> GOOD ANSWER!!!!
--
D. Howard Bingham, Photographic Tech., Baylor College of Medicine
One Baylor Plaza, Suite 303-A, Houston, Tx. 77030
Phone (voice) 713-798-4681, (Fax) 713-798-6853
Internet: dbin...@bcm.tmc.edu, dbin...@sccsi.com
Biju Mathai
dbin...@bcm.tmc.edu (Howard Bingham) wrote:
>Wouldn't it be a booring world if everything were perfect !
>There are occasions when I comment about any product & get the response
>that I was the first person to report having a given problem..Maybe I was
>the only one to complain about the particular problem..
>In addition to Internet, I also subscribe and participate in a number of
>BBS's, and have had very few problems dealing with the types of software
>that these systems operate under, they all are not perfect..But they all
>do answer their lines..
You're comparing running a bbs to a ISP? Ummm.... I was a sysop/
co-sysop for a few years. I wouldn't mind tackling a TAG, Renegade,
or Wildcat BBS. Would I want to set up an ISP??? hell no.... Could
I set up an ISP??? hell no.... (not without a whole lotta help at
least...hehe).
>But how come that I have problems getting into NeoSoft & very rarely have
>problems connecting with my current provider ??? Not that SCCSI is
>without problems, as a while back they had a major system failure, where
>E-Mail and access to Web sights on SCCSI was non-existant..SCCSI is
>installing new servers and a digital dialling system, which should solve a
>lot of their problems..For status of SCCSI problems, contact:
>http://www.sccsi.com/sccsi/ , which will bring you to all types of
>pertinent information about SCCSI, even links to freeware and to SCCSI
>support..
Why would I care?
>At NeoSoft, one has to explore the depths of all those cutsy names to see
>where support is, then after you post your message to support, you get a
>confirmation that the message was received...I would rather receive a
>response to my question than get what boils down to a form letter with
>your posting afterward..
>After all when one calls support, it is to get help as fast as possible,
>not the next day or the day after that..
>BTW: I have discovered that a fast way to get response from NeoSoft is to
>post messages here...That was the fastest response that I have received
>from anyone in a long time...
If the service is so bad, then why stay on? Leeeeeeeeeave!
Quit pissin' in my Cheerios...
Biju Mathai
pe...@taronga.com (Peter da Silva) wrote:
>In article <NEWTNews.8393110...@news.sccsi.com.sccsi.com>,
>D. Howard Bingham <dbin...@sccsi.com> wrote:
>>If Neosoft is so great, then how come most of the postings here indicate
>>problems connecting..Including myself & I am not new to this..
>Because it's a complaints group? Because people who aren't having problems
>don't complain?
The obvious does tend to elude some.... <shrug>
Jay Lee
On 6 Aug 1996 23:10:20 GMT, dbin...@bcm.tmc.edu (Howard Bingham)
wrote:
I
>
>But how come that I have problems getting into NeoSoft & very rarely have
>problems connecting with my current provider ??? Not that SCCSI is
>without problems, as a while back they had a major system failure, where
>E-Mail and access to Web sights on SCCSI was non-existant..SCCSI is
>installing new servers and a digital dialling system, which should solve a
>lot of their problems..For status of SCCSI problems, contact:
>http://www.sccsi.com/sccsi/ , which will bring you to all types of
>pertinent information about SCCSI, even links to freeware and to SCCSI
>support..
>
>At NeoSoft, one has to explore the depths of all those cutsy names to see
>where support is, then after you post your message to support, you get a
>confirmation that the message was received...I would rather receive a
>response to my question than get what boils down to a form letter with
>your posting afterward..
>
>After all when one calls support, it is to get help as fast as possible,
>not the next day or the day after that..
>
>BTW: I have discovered that a fast way to get response from NeoSoft is to
>post messages here...That was the fastest response that I have received
>from anyone in a long time...
>
>Howard Bingham
><dbin...@bcm.tmc.edu> <dbin...@sccsi.com>
>
I apologize for the apparant lack of response to your issues.
When you post to sysop mail, you get a form letter saying that you
succeeded in your post. Then we read them and respond. You posted on
Thursday at 7:00 pm. If, after faxing you documentation on Friday and
e-mailing you and responding to the e-mails you sent to me over the
weekend at my home and inviting you to call me Monday morning and then
calling you when you did not call me, you feel that you have not
received the attention you need from us...well, I can only offer you
my invitation to call me agian at my office.
Again, I apol ogize for not having the latest documentation on every
single commercial piece of Internet software that someone could
possibly use.
If you wish to fax or mail me a copy of the docs for your software, I
will learn to use it then be able to teach others like yourself how to
connect to our service using this software.
Jay Lee
Manager of Tech Support, NeoSoft
Crimson Wizard
On Wed, 07 Aug 1996 11:58:24 -0500, Barbara Pearce <b...@neosoft.com>
wrote:
>Howard Bingham wrote:
>>
>> BTW: I have discovered that a fast way to get response from NeoSoft is to
>> post messages here...That was the fastest response that I have received
>> from anyone in a long time...
>>
>> Howard Bingham
>> <dbin...@bcm.tmc.edu> <dbin...@sccsi.com>
>>
>
>We are in the process of re-organizing our home page to make things more
>accessible, however I do feel I should point out that if you go to "cutesy
>name" Help Desk, or other "cutesey name" News Center, or even Announcements,
*snip*
>Regards,
>
>Barbara Pearce
>Webmaster
>NeoSoft, Inc.
>713-968-5800
>b...@neosoft.com
He was right in the fact that the fastest response is to post
something nasty in the newsgroup. I emailed webm...@neosoft.com
about something a day or so ago and all i got was a dinky "receipt".
Sorry but that's not what I would expect from Neosoft, I hate those
voice mail answering systems and automated attendants enough already
without having to go through it again on the net!
Jeff
I dont know how it is now but karl and carol are still probably snotty
assholes. My experiences with NeoShit:
Takes AT LEAST a couple fer tech support to return yer call.
Hardly ever got above 1kbps on a 288. Probably due i had to
use slip because ppp is for dedicated customers only.
Two months in a row i was billed on my Amex as leasing a T1
line from them. It took a week each time to settle this.
Routinley dropped of the TS.
One day i come home and get login failed. I call and get my
number and am told i am #30 in the que to be called back. I leave
vmail that night (tuesday). Wednesday i am told i am #10 to be called
back and expect it today. I leave 5 vmail messages that night.
Thursday i am getting pretty pissed off when i am told i am #45 in the
que. I demand to speak someone immediatley or call the BBB. I get
forwarded to Karl. He tells me he dosnt like my news and email
postings and that i am sending threatnig email messages to his
daughter that i dont even know. He also states that i am running a
kiddie porn ring from my home page. I dont think so. After threatnig
with a slander lawsuit. we exchange a few "choice words". He then
hangs up telling me he is late for the opra. Interesting tidbit: i
cancelled my account in Januaray and my homepag was still there until
may. Hmmmm
I am now quite happy with Nol.net.
Barbara Pearce
Howard Bingham wrote:
>
> Wouldn't it be a booring world if everything were perfect !
> But how come that I have problems getting into NeoSoft & very rarely have
> problems connecting with my current provider ??? Not that SCCSI is
> without problems, as a while back they had a major system failure, where
> E-Mail and access to Web sights on SCCSI was non-existant..SCCSI is
> installing new servers and a digital dialling system, which should solve a
> lot of their problems..For status of SCCSI problems, contact:
> http://www.sccsi.com/sccsi/ , which will bring you to all types of
> pertinent information about SCCSI, even links to freeware and to SCCSI
> support..
>
> At NeoSoft, one has to explore the depths of all those cutsy names to see
> where support is, then after you post your message to support, you get a
> confirmation that the message was received...I would rather receive a
> response to my question than get what boils down to a form letter with
> your posting afterward..
>
> After all when one calls support, it is to get help as fast as possible,
> not the next day or the day after that..
>
> post messages here...That was the fastest response that I have received
> from anyone in a long time...
>
> Howard Bingham
> <dbin...@bcm.tmc.edu> <dbin...@sccsi.com>
>
We are in the process of re-organizing our home page to make things more
accessible, however I do feel I should point out that if you go to "cutesy
name" Help Desk, or other "cutesey name" News Center, or even Announcements,
you will find a link called Vital Information for Customers. I'm not sure
why that is considered obscure, but if you visit this link ( specifically
http://www.NeoSoft.com/neosoft/customer-info ) you will find links to all
sorts of helpful information, such as our Status Servers
(http://www.NeoSoft.com/neosoft/customer-info/status-servers.html) where you
can test your connection and find up-to-the-minute information about the
status of our dial-up servers.
You will also find, on the same Vital Info page, a link to our Network
Status Display (http://pluto.ops.NeoSoft.com/netstat), a graphical,
real-time look at the load on all the NeoSoft servers in terms of both
number of users, and cpu load. The Vital Info page also lists our Calendar
of Scheduled Outages, links to all of our dialup software setup
documentation, on-line training and email to all NeoSoft departments,
including Tech Support.
We have plans to improve the accessibility of information on our site, but
in the meantime, I'm suprised to find that such links as Help Desk, News
Center and Vital Information for Customers would be considered "cutesy".
--
Daniel Baker
In article <3208e910...@news.nol.net>, Jeff <par...@nol.net> wrote:
>I dont know how it is now but karl and carol are still probably snotty
>assholes. My experiences with NeoShit:
Which Carol are you speaking of?
>
> Takes AT LEAST a couple fer tech support to return yer call.
> Hardly ever got above 1kbps on a 288. Probably due i had to
>use slip because ppp is for dedicated customers only.
Ummm, if you are a NeoSoft customer, and you can do SLIP, you can
do PPP, regardless.
> Two months in a row i was billed on my Amex as leasing a T1
>line from them. It took a week each time to settle this.
> Routinley dropped of the TS.
> One day i come home and get login failed. I call and get my
>number and am told i am #30 in the que to be called back. I leave
>vmail that night (tuesday). Wednesday i am told i am #10 to be called
>back and expect it today. I leave 5 vmail messages that night.
>Thursday i am getting pretty pissed off when i am told i am #45 in the
>que. I demand to speak someone immediatley or call the BBB. I get
>forwarded to Karl. He tells me he dosnt like my news and email
>postings and that i am sending threatnig email messages to his
>daughter that i dont even know. He also states that i am running a
>kiddie porn ring from my home page. I dont think so. After threatnig
>with a slander lawsuit. we exchange a few "choice words". He then
>hangs up telling me he is late for the opra. Interesting tidbit: i
>cancelled my account in Januaray and my homepag was still there until
>may. Hmmmm
>
>
>I am now quite happy with Nol.net.
Crimson Wizard
On 7 Aug 1996 15:29:56 -0500, dba...@dogbert.ops.neosoft.com (Daniel
Baker) wrote:
>Which Carol are you speaking of?
>
>>
>> Takes AT LEAST a couple fer tech support to return yer call.
>> Hardly ever got above 1kbps on a 288. Probably due i had to
>>use slip because ppp is for dedicated customers only.
>
>Ummm, if you are a NeoSoft customer, and you can do SLIP, you can
>do PPP, regardless.
>
>
>> Two months in a row i was billed on my Amex as leasing a T1
>>line from them. It took a week each time to settle this.
>> Routinley dropped of the TS.
>> One day i come home and get login failed. I call and get my
>>number and am told i am #30 in the que to be called back. I leave
>>vmail that night (tuesday). Wednesday i am told i am #10 to be called
>>back and expect it today. I leave 5 vmail messages that night.
>>Thursday i am getting pretty pissed off when i am told i am #45 in the
*snip*
>--
>Daniel Baker (dba...@neosoft.com)
>Network Operations Technician -- NeoSoft, Inc.
>
>Opinions expressed are mine
I think it's very interesting that you responded to the parts about
who he talked to, but said nothing about the other issues which I
would have considered to be major issues! I tried Neo-Soft a LONG
time ago, and after all of the frustration I went through with them I
cancelled my account and went to USiS (another excellent choice, NOT..
notice they aren't around anymore?) Anyways, the long and the short
is... Neo-Soft has some quality employees that I know personally, but
if any of them care to answer postings to the newsgroup they oughtta
answer them a little more fully... that's scary, #45 in a que?!!??!
Bla.
Brian E Thorn
Jay Lee wrote:
> Again, I apologize for not having the latest documentation on every
> single commercial piece of Internet software that someone could
> possibly use.
Now that's what I like, service with a sarcastic smile. :)
Richard Finn
>
> He was right in the fact that the fastest response is to post
> something nasty in the newsgroup. I emailed webm...@neosoft.com
> about something a day or so ago and all i got was a dinky "receipt".
> Sorry but that's not what I would expect from Neosoft, I hate those
> voice mail answering systems and automated attendants enough already
> without having to go through it again on the net!
I'm the Asst. Webmaster and I field all of webm...@neosoft.com. I
stepped out of town to go to New Orleans
for a day. BTW: SIGGRAPH'96 was very cool and I got a whole bunch of
information and new Internet technologies. You see, NeoSoft loves
new technologies...
--
Richard J. Finn
Asst. Webmaster - Neosoft (rf...@neosoft.com/webm...@neosoft.com)
Web Specialist - Digital Identities (rf...@digitalids.com)
http://www.digitalids.com/rfinn/
Super-User
In article <3209089b...@news.nol.net>,
Correct, I did not respond to the over billing complaint, nor the
tech support complaint, and that is simply because I am not in a
position to do so. I am not in tech support, nor am I in billing
or accounting.
>
>Bla.
Daniel
Biju Mathai
>Correct, I did not respond to the over billing complaint, nor the
>tech support complaint, and that is simply because I am not in a
>position to do so. I am not in tech support, nor am I in billing
>or accounting.
>>
>>Bla.
>Daniel
You tell 'em, Daniel.... =)
Note: I'm not a Neosoft employee, so I can talk sh*t. =P''''
Emerson Staup
cwizard@|NOSPAM|nol.net (Crimson Wizard) wrote:
>On 7 Aug 1996 15:29:56 -0500, dba...@dogbert.ops.neosoft.com (Daniel
>Baker) wrote:
snip...snip
Hi Bla...
If you tried Neosoft A LONG time ago and were not satisfied with them,
why do hang around in a news group about complaining about them???
Also, do you know this Jeff (paradox) guy????? Seems interesting that
fellow NOL.NET member will make remarks about a Neosoft employees
repsonse to another NOL.NET member's posting about a so called
complaint about Neosoft in a Neosoft complaints newsgroup. whew!!!!
Odd?!?!?!?!?
Ya know it makes me wonder......... how much time do other competitor
ISP's spend trashing each other on the net????
Not implying that you or Jeff (paradox) work for NOL.NET. But just
pondering the question.......seeing that 2 NOL.NET members made posts
to complain about NEOSOFT.
Notice. I made no comments about your post at all. ummmmm can't
imagine why not. Guess I chose NOT to.
Emerson
>I think it's very interesting that you responded to the parts about
>who he talked to, but said nothing about the other issues which I
>would have considered to be major issues! I tried Neo-Soft a LONG
>time ago, and after all of the frustration I went through with them I
>cancelled my account and went to USiS (another excellent choice, NOT..
>notice they aren't around anymore?) Anyways, the long and the short
>is... Neo-Soft has some quality employees that I know personally, but
>if any of them care to answer postings to the newsgroup they oughtta
>answer them a little more fully... that's scary, #45 in a que?!!??!
>Bla.
Emerson Staup
par...@nol.net (Jeff) wrote:
snip
(A Big snip) can't stand all the bad grammer and misspelled words.
Though I do mak thm myself.
>Thursday i am getting pretty pissed off when i am told i am #45 in the
>que. I demand to speak someone immediatley or call the BBB. I get
>forwarded to Karl. He tells me he dosnt like my news and email
>postings and that i am sending threatnig email messages to his
>daughter that i dont even know. He also states that i am running a
>kiddie porn ring from my home page. I dont think so. After threatnig
>with a slander lawsuit. we exchange a few "choice words". He then
>hangs up telling me he is late for the opra. Interesting tidbit: i
>cancelled my account in Januaray and my homepag was still there until
>may. Hmmmm
I can't help but make a SECOND post to this Sladner stuff.
After pondering the thought that you may work for NOL.NET and are just
posting this piss porely written posting to try and sway Neosoft
customers to NOL.NET.
By using the mannerism that you may have stoooped to. (see I too can
misspell) The accusations could possibly be construed as slanderism
on your part, since more than the 2 parties are aware of the
conversation given by yourself.
oohhhhhhh this could be ugly........
Signing my name Again.
Emerson
Emerson Staup
par...@nol.net (Jeff) wrote:
WOW!!!!!! I just can't leave this one alone.
First off......where did this sudden rash of NON Neosoft customers
feeling the need speak their shit in here. I imagin that , sure
anybody, could have some complaints about Neosoft, but shaaaaa.
>I dont know how it is now but karl and carol are still probably snotty
>assholes. My experiences with NeoShit:
NeoShit......ummmmmmmm kinda has an interesting ring to it. I'll
bring the idea up with Karl and maybe him and I can turn it into a
business prospect. hahahahaha ummmmmmmmm Neoshit ummmmmmmmmm
> Takes AT LEAST a couple fer tech support to return yer call.
A couple of FER?!?!?!?!!?!?!!?!
> Hardly ever got above 1kbps on a 288. Probably due i had to
>use slip because ppp is for dedicated customers only.
i probably understand not say what type you.
> Two months in a row i was billed on my Amex as leasing a T1
>line from them. It took a week each time to settle this.
No wonder your using Amexshit card. Shoulda used Visa or Mastercard.
But then again that's only for dedicated customers only.
> Routinley dropped of the TS.
dropped of the TS????????? Tough Shit!?!?!?!?!? I da know. Got me.
(I hope he doesn't mean dropped lines. If so CALL MA BELL DIP
SHIT!!!!!!!!!)
> One day i come home and get login failed. I call and get my
>number and am told i am #30 in the que to be called back. I leave
>vmail that night (tuesday). Wednesday i am told i am #10 to be called
>back and expect it today. I leave 5 vmail messages that night.
>Thursday i am getting pretty pissed off when i am told i am #45 in the
>que.
Let's see. You call in, leave a vmail, your number 30. You call back
the next day and it told you you're now #10. They din't call the next
day (they probably spent more time on numbers 1 - 9 just to piss you
off), so you call back in and leave 5 more vmail and your now #45.
Makes perfect sense to me. Ya shouldn't have called and the 5 more
vmails into the systems. You dropped to the back of the line with
your new calls. Hey. Thats the way technology works. Not always
effeicnt and SHOUDLN'T BE TAKIN FOR GRANTED!!!!!!!!!!
> I demand to speak someone immediatley or call the BBB. I get
>forwarded to Karl. He tells me he dosnt like my news and email
>postings and that i am sending threatnig email messages to his
>daughter that i dont even know. He also states that i am running a
>kiddie porn ring from my home page. I dont think so. After threatnig
>with a slander lawsuit. we exchange a few "choice words".
ummmm Interest little story......this should be posted out in
something like alt.speculation.slander or something. Trying to be
humorous with this one, but..............something just sticks out and
bothers me here.
If it did happen, as he says. And it did happen, how he says. I'm
not a lawyer or nothing, but I think I'm sure of the definition of
'Slander'. A conversation between 2 people couldn't be slander. (My
interpertation of the definition.) Slander requires you makes this
information known to the public mases, either in verbal, print or
video broadcast or of course across the internet.
If karl DID say that stuff, then I'm not sure how it could be slander
if he was just saying it to you. Now Karl could definitly been
wrongly accussing you of something, but not slander.
oooohoohohhhhhhhh to serious!! Notice how this portion typed out real
nice and readable. Probably had help he did.
>He then hangs up telling me he is late for the opra. Interesting tidbit: i
>cancelled my account in Januaray and my homepag was still there until
January that is J.....A......N.......U.........A........R..........Y.
As far as your homepage is concerned, your complaining of having
something for free!!!!
>may. Hmmmm
>I am now quite happy with Nol.net.
I'll have no problem signing my name to this.
Happy with NeoShit......opppps sorry Neosoft
Emerson
Paul Hutmacher
> Hardly ever got above 1kbps on a 288. Probably due i had to
>use slip because ppp is for dedicated customers only.
Where did you get the idea that ppp is reserved for dedicated users only? I
just checked my dialup parameter on my win95 notebook (sorry Peter, I'll get a
real OS soon :) and I'm using PPP.
Weird. Maybe it's ppp over slip or something. :)
"The first are last, the blessed get wired. | I am pa...@NeoSoft.COM or
The best is yet to come." Sisters of Mercy | http://www.Imprint.COM/paul
Paul Hutmacher
In article <4u1bo0$h...@news.blkbox.com>, Jim Oitzinger <"jozinger"@blkbox.com(Jim Oitzinger)>
<3202C6...@geoprobe.com> <csvif0f...@Starbase.NeoSoft.COM>
<uthman-0308...@tobie-ppp-dc.neosoft.com> <cs4tmkt...@Starbase.NeoSoft.COM> wrote:
>Your right, you guessed it, I'm a former Neosoft customer who is glad to be rid
> of those
>self-righteous jerks.
I'll add my voice to the fray as well: I've been with Neosoft for at least
four and possibly five years now. They've had their ups and downs but they
have always consistently done what they said they were going to do. The
service has been good and the techs likeable. The rates have come down and
the connections and features have improved. The service might not improve as
fast as Neosoft would like it to but I know they work hard to provide the best
service they or anyone else in the industry possibly can.
They do a good job of providing a difficult service to people who expect many
different things. I recommend Neosoft to anyone who wishes to sign up with an
ISP without any misgivings whatsoever.
Paul Hutmacher
Biju Mathai
dba...@dogbert.ops.neosoft.com (Daniel Baker) wrote:
>In article <3208e910...@news.nol.net>, Jeff <par...@nol.net> wrote:
>>I dont know how it is now but karl and carol are still probably snotty
>>assholes. My experiences with NeoShit:
>Which Carol are you speaking of?
Brady? <shrug>
>>
>> Takes AT LEAST a couple fer tech support to return yer call.
>> Hardly ever got above 1kbps on a 288. Probably due i had to
>>use slip because ppp is for dedicated customers only.
>Ummm, if you are a NeoSoft customer, and you can do SLIP, you can
>do PPP, regardless.
Aw man, you mean I'm not a dedicated customer and EVERYBODY
can accesss PPP??? Geez....
Paul Kronfield
Jay Lee wrote:
>
> On 6 Aug 1996 23:10:20 GMT, dbin...@bcm.tmc.edu (Howard Bingham)
> wrote:
>
> I
>
> >
> >problems connecting with my current provider ??? Not that SCCSI is
> >without problems, as a while back they had a major system failure, where
> >E-Mail and access to Web sights on SCCSI was non-existant..SCCSI is
> >installing new servers and a digital dialling system, which should solve a
> >lot of their problems..For status of SCCSI problems, contact:
> >http://www.sccsi.com/sccsi/ , which will bring you to all types of
> >pertinent information about SCCSI, even links to freeware and to SCCSI
> >support..
> >
> >At NeoSoft, one has to explore the depths of all those cutsy names to see
> >where support is, then after you post your message to support, you get a
> >confirmation that the message was received...I would rather receive a
> >response to my question than get what boils down to a form letter with
> >your posting afterward..
> >
> >After all when one calls support, it is to get help as fast as possible,
> >not the next day or the day after that..
> >
> >BTW: I have discovered that a fast way to get response from NeoSoft is to
> >post messages here...That was the fastest response that I have received
> >from anyone in a long time...
> >
> >Howard Bingham
> ><dbin...@bcm.tmc.edu> <dbin...@sccsi.com>
> >
>
> When you post to sysop mail, you get a form letter saying that you
> succeeded in your post. Then we read them and respond. You posted on
> Thursday at 7:00 pm. If, after faxing you documentation on Friday and
> e-mailing you and responding to the e-mails you sent to me over the
> weekend at my home and inviting you to call me Monday morning and then
> calling you when you did not call me, you feel that you have not
> received the attention you need from us...well, I can only offer you
> my invitation to call me agian at my office.
> single commercial piece of Internet software that someone could
> possibly use.
> will learn to use it then be able to teach others like yourself how to
> connect to our service using this software.
>
> Jay Lee
> Manager of Tech Support, NeoSoft
Hoohoo, *here* we have someone who has tried to address one of the
multitude of problems of Neosoft. Doesn't this smack of our present
administration. This is called "spin" ladies and gentlemen. There is
no tech support at Neoshaft. They keep you on hold indefinitely. They
don't return e-mail requests. And then, if you are too public, or
vociferous with your complaints about their shabby "service" they tell
you you have 48 hours to find another provider.
There is only one way to deal with tyrants. Leave them. There are a
lot of other providers out there who understand what service means.
--
Paul Kronfield
Houston, Texas, USA
p...@geoprobe.com
For FREE international and domestic long distance faxing
see.... http://www.geoprobe.com
Brett L. Hawn [STAFF]
Emerson Staup (eme...@neosoft.com) wrote:
: I can't help but make a SECOND post to this Sladner stuff.
:
: After pondering the thought that you may work for NOL.NET and are just
: posting this piss porely written posting to try and sway Neosoft
: customers to NOL.NET.
par...@nol.net is a customer, not an employee.
--
[-] Brett L. Hawn (b...@nol.net) [-]
[-] Networks On-Line - Houston, Texas [-]
[-] 713-467-7100 [-]
Crimson Wizard
On 7 Aug 1996 16:30:11 -0500, ro...@dogbert.ops.neosoft.com
(Super-User) wrote:
>
>Correct, I did not respond to the over billing complaint, nor the
>tech support complaint, and that is simply because I am not in a
>position to do so. I am not in tech support, nor am I in billing
>or accounting.
>>
>>Bla.
>
>
>Daniel
Oh. Well, maybe you can get us a number and we'll wait for someone
else to? :)
Steven Byrnes
Peter da Silva wrote:
>
> In article <4ubn49$3ng...@banshee.Imprint.COM>,
> Paul Hutmacher <pa...@NeoSoft.COM> wrote:
> >Weird. Maybe it's ppp over slip or something. :)
>
You forgot the smoke signals...
Kent Perrier
In article <3209089b...@news.nol.net>
I think it's very interesting that you responded to the parts about
who he talked to, but said nothing about the other issues which I
would have considered to be major issues!
Well, Danial can only respond to what he knows. If you want to know
about the discussion he had with Karl then you will have to talk to Karl.
About not being called back I don't know who to talk to. All I know is that
his experience is the opposite of mine.
Kent
--
Kent Perrier
kper...@neosoft.com
Corporations don't have opinions, people do. These are mine.
PGP 2.6 Public Key available by request and on key servers
PGP encrypted mail preferred!
Richard Finn
Robbie Westmoreland wrote:
>
> In article <320A4E...@flatland.org>,
>
> Hey, don't knock smoke signals! You get much better bandwidth with
> smoke signals over a short distance, and you don't get the annoying
> packet-drop effect that often crops up with carrier pigeons.
> Of course, the weather interference can be a bear, and there's that
> whole line-of-sight thing.
>
> I hear that there's a new protocol standard, Smoking Pigeons, that's
> going to combine the best features of both CPP and SSP, but I'm >worried
> that the NSA is building a back door into it...
Yeah I was reading about that... supposed to get way better
thoroughput... I can't wait... <twiddle thumbs>
Robbie Westmoreland
In article <320A4E...@flatland.org>,
Hey, don't knock smoke signals! You get much better bandwidth with
smoke signals over a short distance, and you don't get the annoying
packet-drop effect that often crops up with carrier pigeons.
Of course, the weather interference can be a bear, and there's that
whole line-of-sight thing.
I hear that there's a new protocol standard, Smoking Pigeons, that's
going to combine the best features of both CPP and SSP, but I'm worried
that the NSA is building a back door into it...
--
Robbie Westmoreland, Star-bellied Geek rob...@phoenix.net
http://www.phoenix.net/~robbiew/ rob...@txs.uscourts.gov
All-purpose excuse:
Thalia Elizabeth Anne Westmoreland born 10:58PM CST 2/21/96
Howard Bingham
This link is titled "houston.internet.providers"....Not neosoft.complaints !!!
Who has crosslinked Neosoft.complaints with "houston.internet.providers" !
Maybe someone (At NeoSoft tech support.) should read the FAQ's for this
group by "Stan Barber" listed above..
Howard Bingham
(snipped)
>
> Also, do you know this Jeff (paradox) guy????? Seems interesting that
> fellow NOL.NET member will make remarks about a Neosoft employees
> repsonse to another NOL.NET member's posting about a so called
> complaint about Neosoft in a Neosoft complaints newsgroup. whew!!!!
>
> Odd?!?!?!?!?
>
> Ya know it makes me wonder......... how much time do other competitor
> ISP's spend trashing each other on the net????
>
> Not implying that you or Jeff (paradox) work for NOL.NET. But just
> pondering the question.......seeing that 2 NOL.NET members made posts
> to complain about NEOSOFT.
>
>
> Notice. I made no comments about your post at all. ummmmm can't
> imagine why not. Guess I chose NOT to.
>
>
> Emerson
--
D. Howard Bingham, Photographic Tech., Baylor College of Medicine
One Baylor Plaza, Suite 303-A, Houston, Tx. 77030
Phone (voice) 713-798-4681, (Fax) 713-798-6853
Internet: dbin...@bcm.tmc.edu, dbin...@sccsi.com
Conrad Sabatier
In article <4ubcmr$d...@uuneo.neosoft.com>,
Biju Mathai <bma...@neosoft.com> wrote:
>dba...@dogbert.ops.neosoft.com (Daniel Baker) wrote:
>
>>In article <3208e910...@news.nol.net>, Jeff <par...@nol.net> wrote:
>>>I dont know how it is now but karl and carol are still probably snotty
>>>assholes. My experiences with NeoShit:
>
>>Which Carol are you speaking of?
>
> Brady? <shrug>
Oooh, Mike! :-)
Conrad, wishing this thread would either *DIE* or that people would cut
the crossposting to neosoft.complaints
--
Conrad Sabatier -- http://www.neosoft.com/~conrads
Geoff Mohler
Peter da Silva wrote:
>
> In article <4ubn49$3ng...@banshee.Imprint.COM>,
> Paul Hutmacher <pa...@NeoSoft.COM> wrote:
> >Weird. Maybe it's ppp over slip or something. :)
>
> ... over IPX over UUCP over carrier pigeons ...
Peter:
We will soon announce a new service using Aldis lamps.
Of course..the inspiration was Monty Python peforming "Wuthering Heights
in semaphore.
--
Geoff Mohler
Operations Engineer
Charter Communications/
Phoenix Data Net
Geoff Mohler
> You see, NeoSoft loves
> new technologies...
Some people would debate the issue of proven design and implementation,
as compared to "pushing the envelope" with new cutsie whizzo-bang
toys.
Pushing the envelope, can often lead to papercuts.
Geoff Mohler
Jason Williams
Paul Flores wrote:
>
> By this I mean, that if your ISP is happy giving you 98% service, because,
> 'that is the best you can expect from an ISP', then the BEST you can hope for
> is 98%. On the other hand, if you ISP accepts nothing less than 110% uptime
> and availability as thier 'standard', you will see a lot fewer problems with
> them.
>
> Just the opinion of someone who has never settled for second best.
>
> Paul Flores
> --
> "I've Always been easy, just never cheap!"
> ------
> ME!
Paul, come on it is theoretically impossible to have a 110% uptime. ;)
Catherine Anne Foulston
In article <dbingham-080...@128.249.37.127>,
Howard Bingham <dbin...@bcm.tmc.edu> wrote:
>Who has crosslinked Neosoft.complaints with "houston.internet.providers" !
Anyone can post a message to more than one newsgroup at the same
time. It's a basic feature of Usenet news, called crossposting.
When one person crossposts an article, and someone responds, the
default behavior of most news client software is to post the
response to the same set of newsgroups. The first poster can use
the "Followup-To" header to direct replies to only one newsgroup.
Or the person who responds may choose to send the response to a
different set of groups than the original was sent to. (There
are a few news clients which are rather limited and don't allow
posters to do these things. IMHO such clients are to be avoided.)
I could choose to send this posting to only one of the two groups,
for example. Since the whole thread up to now has been in both
groups, I'm leaving this response in both also.
>Maybe someone (At NeoSoft tech support.) should read the FAQ's for this
>group by "Stan Barber" listed above..
Neosoft's tech support had nothing to do with it. The initial
poster on this subject chose to use both groups. Subsequent
posters have followed that lead, maybe because they thought it
was appropriate, or maybe because they didn't notice or didn't
care that their postings were going to both groups.
Cathy
speaking for myself only
--
Catherine Foulston cat...@rice.edu Rice University Network Management
"Tell me," she resumed, "are you of royal blood?"
"Better than that, ma'am," said Dorothy. "I came from Kansas." -L. Frank Baum
Conrad Sabatier
In article <4udla7$l...@uhura.phoenix.net>,
Robbie Westmoreland <rob...@alpha1.phoenix.net> wrote:
>
>I hear that there's a new protocol standard, Smoking Pigeons, that's
>going to combine the best features of both CPP and SSP, but I'm worried
>that the NSA is building a back door into it...
Smoking pigeons. Hmmm. Wasn't that a fad among college students and
beatniks back in the '60s?
Andrew Smith
**Warning** Abandon all hope of serious discussion **Warning**
Robbie Westmoreland (rob...@alpha1.phoenix.net) wrote:
: In article <320A4E...@flatland.org>,
: Steven Byrnes <ere...@flatland.org> wrote:
: >Peter da Silva wrote:
: >>
: >> In article <4ubn49$3ng...@banshee.Imprint.COM>,
: >> Paul Hutmacher <pa...@NeoSoft.COM> wrote:
: >> >Weird. Maybe it's ppp over slip or something. :)
: >>
: >> ... over IPX over UUCP over carrier pigeons ...
: >
: >You forgot the smoke signals...
: Hey, don't knock smoke signals! You get much better bandwidth with
: smoke signals over a short distance, and you don't get the annoying
: packet-drop effect that often crops up with carrier pigeons.
: Of course, the weather interference can be a bear, and there's that
: whole line-of-sight thing.
You may want to get a backup connection of alpenhorns for cloudy days.
With proper canyon tunnling, line-of-sight limitations are surpassed.
: I hear that there's a new protocol standard, Smoking Pigeons, that's
: going to combine the best features of both CPP and SSP, but I'm worried
: that the NSA is building a back door into it...
Fight back by using public coop cryptography with Pretty Good
Pigeonry 2.6.
Hmm...does that make Multi-Pigeon Protocol sort of like
two European swallows carrying a coconut? Maybe the coconut
is for training, and they carry an 8" drive.
: --
: Robbie Westmoreland, Star-bellied Geek rob...@phoenix.net
: http://www.phoenix.net/~robbiew/ rob...@txs.uscourts.gov
: All-purpose excuse:
: Thalia Elizabeth Anne Westmoreland born 10:58PM CST 2/21/96
--
---------------------------------------------------------------------------
Andrew Smith ** aws...@neosoft.com ** Network Engineer ** 1-888-NEOSOFT
** "Opportunities multiply as they are seized" - Sun Tzu **
** http://www.neosoft.com/neosoft/staff/andrew **
---------------------------------------------------------------------------
Biju Mathai
Geoff Mohler <gemo...@phoenix.net> wrote:
>Geoff Mohler
So we should not look at cutsie whizzo-bang toys and therefore
we will not get papercuts by attempting to push the envelope....
Some people would call this "stagnation".....
I would rather be with a provider that *attempts* the cutsie stuff
rather than one who says "here's what you're paying for and that's
all you'll get 'cause we don't want any nasty "papercuts".....".
Biju Mathai
pe...@taronga.com (Peter da Silva) wrote:
>In article <4ubn49$3ng...@banshee.Imprint.COM>,
>Paul Hutmacher <pa...@NeoSoft.COM> wrote:
>>Weird. Maybe it's ppp over slip or something. :)
>... over IPX over UUCP over carrier pigeons ...
Quit makin' fun of my equipment....
Eugene Lee
Peter da Silva <pe...@taronga.com> wrote:
:Robbie Westmoreland <rob...@alpha1.phoenix.net> wrote:
:>Hey, don't knock smoke signals! You get much better bandwidth with
:>smoke signals over a short distance, and you don't get the annoying
:>packet-drop effect that often crops up with carrier pigeons.
:
:/dev/cat interface, leading to 100% packet loss.
This may be compensated with sufficiently large pigeons.
Eugene Lee
NeoSoft Technical Support <eug...@neosoft.com>
Biju Mathai
dbin...@bcm.tmc.edu (Howard Bingham) wrote:
>This link is titled "houston.internet.providers"....Not neosoft.complaints !!!
>Who has crosslinked Neosoft.complaints with "houston.internet.providers" !
>Maybe someone (At NeoSoft tech support.) should read the FAQ's for this
>group by "Stan Barber" listed above..
>Howard Bingham
I hate to break this to you, but I can crosspost messages from any
group to just about any other group, FAQ or no FAQ....
Conrad Sabatier
In article <4ue1n2$f...@uuneo.neosoft.com>,
Biju Mathai <bma...@neosoft.com> wrote:
>pe...@taronga.com (Peter da Silva) wrote:
>
>>In article <4ubn49$3ng...@banshee.Imprint.COM>,
>>Paul Hutmacher <pa...@NeoSoft.COM> wrote:
>>>Weird. Maybe it's ppp over slip or something. :)
>
>>... over IPX over UUCP over carrier pigeons ...
>
> Quit makin' fun of my equipment....
Quit talkin' dirty.
MWSmith
>eme...@neosoft.com (Emerson Staup) wrote:
>>par...@nol.net (Jeff) wrote:
> imagin that shaaaaa.
> maybe him and I can turn it
>i probably understand not say what type you.
> I da know.
> You call in, leave a vmail, your number 30.
> They din't call
> and your now #45.
> Ya shouldn't have called and the 5 more vmails into the systems.
>effeicnt and SHOUDLN'T BE TAKIN
> Interest little story......this should be posted out in
>If it did happen, as he says. And it did happen, how he says.
>interpertation ) Slander requires you makes this information
> definitly
> to serious!!
> Probably had help he did.
>>cancelled my account in Januaray and my homepag was still there until
>January that is J.....A......N.......U.........A........R..........Y.
> your complaining of having
>something for free!!!!
>I'll have no problem signing my name to this.
>Happy with NeoShit......opppps sorry Neosoft
>Emerson
Interesting comment about misspelling January.
Are you an English teacher?
Mike Smith
Sorry h.i.p.
I could not restrain myself!
I had to do this.
Scott Mace
In article <320B5071...@phoenix.net>,
Geoff Mohler <gemo...@phoenix.net> wrote:
>It all follows along with the particular type of networking theory you choose
>to follow.
I would say that almost all of the ISP/NSPs currently in existence are pushing
the edge of the envelope. Example, MCI is using ATM, almost everyone runs
a cisco IOS >10.2, the list goes on and on.
Scott
--
sm...@neosoft.com - KC5NUA - Scott Mace - Network Engineer - Neosoft Inc.
Any opinions expressed are mine.
Jason Williams
Geoff Mohler wrote:
>
> > You see, NeoSoft loves
> > new technologies...
>
> Some people would debate the issue of proven design and implementation,
> as compared to "pushing the envelope" with new cutsie whizzo-bang
> toys.
>
> Pushing the envelope, can often lead to papercuts.
>
> Geoff Mohler
Geoff,
Would this mean that Phoenix's pop is a "proven design and
implementation"?
Like the Galveston pop in Mark Miller's closet.
Paul Flores
Jason Williams (jwil...@nmc.xlconnect.com) wrote:
: Paul Flores wrote:
: >
: > By this I mean, that if your ISP is happy giving you 98% service, because,
: > 'that is the best you can expect from an ISP', then the BEST you can hope for
: > is 98%. On the other hand, if you ISP accepts nothing less than 110% uptime
: > and availability as thier 'standard', you will see a lot fewer problems with
: > them.
: >
: > Just the opinion of someone who has never settled for second best.
: Paul, come on it is theoretically impossible to have a 110% uptime. ;)
Tell me about it! This I know, but these are the standards we are expected to
deliver.
Paul Flores
Geoff Mohler
Biju Mathai wrote:
>
> Geoff Mohler <gemo...@phoenix.net> wrote:
>
> >> You see, NeoSoft loves
> >> new technologies...
>
> >Some people would debate the issue of proven design and implementation,
> >as compared to "pushing the envelope" with new cutsie whizzo-bang
> >toys.
> >
> >Pushing the envelope, can often lead to papercuts.
>
> >Geoff Mohler
>
> we will not get papercuts by attempting to push the envelope....
>
> Some people would call this "stagnation".....
>
> I would rather be with a provider that *attempts* the cutsie stuff
> rather than one who says "here's what you're paying for and that's
> all you'll get 'cause we don't want any nasty "papercuts".....".
>
It all follows along with the particular type of networking theory you choose
to follow.
--
Paul Hutmacher
In article <4ubnm3$3...@bonkers.taronga.com>, pe...@taronga.com (Peter da Silva) wrote:
>In article <4ubn49$3ng...@banshee.Imprint.COM>,
>Paul Hutmacher <pa...@NeoSoft.COM> wrote:
>>Weird. Maybe it's ppp over slip or something. :)
>
That explains the lag then. And, I just noticed I had netbui enabled. No
wonder.
"The first are last, the blessed get wired. | I am pa...@NeoSoft.COM or
The best is yet to come." Sisters of Mercy | http://www.Imprint.COM/paul
Biju Mathai
con...@localhost.neosoft.com (Conrad Sabatier) wrote:
>In article <4ue1n2$f...@uuneo.neosoft.com>,
>Biju Mathai <bma...@neosoft.com> wrote:
>>pe...@taronga.com (Peter da Silva) wrote:
>>
>>>In article <4ubn49$3ng...@banshee.Imprint.COM>,
>>>Paul Hutmacher <pa...@NeoSoft.COM> wrote:
>>>>Weird. Maybe it's ppp over slip or something. :)
>>
>>>... over IPX over UUCP over carrier pigeons ...
>>
>> Quit makin' fun of my equipment....
>Quit talkin' dirty.
hehehe.... =)
Biju Mathai
Geoff Mohler <gemo...@phoenix.net> wrote:
>> I would rather be with a provider that *attempts* the cutsie stuff
>> rather than one who says "here's what you're paying for and that's
>> all you'll get 'cause we don't want any nasty "papercuts".....".
>>
>It all follows along with the particular type of networking theory you choose
>to follow.
Yeah, that about answered it for me....
Howard Bingham
Neosoft may love new technologies, but how do you access them, if
their modems don't pick up..
One of their tech people did admit to me that they were having modem
problems...Why did not they admit that on line 1 of the answer to my
questions about logging in..
Howard Bingham
Richard Finn <rf...@neosoft.com> wrote:
>>
>> He was right in the fact that the fastest response is to post
>> something nasty in the newsgroup. I emailed webm...@neosoft.com
>> about something a day or so ago and all i got was a dinky "receipt".
>> Sorry but that's not what I would expect from Neosoft, I hate those
>> voice mail answering systems and automated attendants enough already
>> without having to go through it again on the net!
> I'm the Asst. Webmaster and I field all of webm...@neosoft.com. I
>stepped out of town to go to New Orleans
>for a day. BTW: SIGGRAPH'96 was very cool and I got a whole bunch of
>information and new Internet technologies. You see, NeoSoft loves
>new technologies...
>--
James K. Mayes
kper...@Starbase.NeoSoft.COM (Kent Perrier) wrote:
[a lot of crap snipped]
>
>The problem is not with the newsservers, its with the poor TCP/IP stacks that
>some hybrid 16/32 bit operating systems from some company from Redmond Wash.
>write. I also understand that this affects the pur 16 bit OS from the
>same company.
That may be true, butttt....
a) If a company can't make their service work with those hybrid
16/32bit OS's from Redmond, I doubt they'll be around long enough to
service your wonderful, user-friendly *nix.
b) All of the problems I've been experiencing have been fairly recent.
I've been connecting with Linux, Windows 3.1 and Windows95. Some
problems appear "cross-platform" others do not.
Let's be honest. I like tin on my linux box, but I absoultely LOVE my
copy of Agent. Unfortunately, this is not available under *nix and
probably never will be. A while back, someone from Neosoft said that
"they [NeoSoft] are now sending information too fast for the Windows95
stack." then it was Netscape Navigator, then it was Agent. Whatever
it is, take a poll, I'll bet the majority of users use Agent and
Navigator.
Anyway... I'm just hoping that Phonoscope and the cable modem service
will be more reliable.
jmayes
PS do you even have a PPP account?
Kent Perrier
In article <320ead78...@fullnews.neosoft.com>
That may be true, butttt....
a) If a company can't make their service work with those hybrid
16/32bit OS's from Redmond, I doubt they'll be around long enough to
service your wonderful, user-friendly *nix.
I'm using Win95 to connect from home also. But I do all of my news reading
on starbase.
b) All of the problems I've been experiencing have been fairly recent.
I've been connecting with Linux, Windows 3.1 and Windows95. Some
problems appear "cross-platform" others do not.
Let's be honest. I like tin on my linux box, but I absoultely LOVE my
copy of Agent. Unfortunately, this is not available under *nix and
probably never will be. A while back, someone from Neosoft said that
"they [NeoSoft] are now sending information too fast for the Windows95
stack." then it was Netscape Navigator, then it was Agent. Whatever
it is, take a poll, I'll bet the majority of users use Agent and
Navigator.
Anyway... I'm just hoping that Phonoscope and the cable modem service
will be more reliable.
jmayes
PS do you even have a PPP account?
Yes. Have not had a problem with it. I find that all of the news/mailreading
products for windows are generally inferior (in terms of flexability and power
for the user).
Kent
--
Kent Perrier
kper...@neosoft.com
Corporations don't have opinions, people do. These are mine.
PGP 2.6 Public Key available by request and on key servers
PGP encrypted mail preferred!
Dick Huddleston
In article <csohkg6...@Starbase.NeoSoft.COM>,
kper...@Starbase.NeoSoft.COM says...
(newsreaders)
>products for windows are generally inferior (in terms of flexability
and power
>for the user).
I am sure impressed and happy with my WinVN reader. Does all I can
think of, and more. Have you tried it? What don't you like about it?
Richard Finn
Howard Bingham wrote:
>
> Neosoft may love new technologies, but how do you access them, if
> their modems don't pick up..
>
> One of their tech people did admit to me that they were having modem
> problems...Why did not they admit that on line 1 of the answer to my
> questions about logging in..
>
> Howard Bingham
>
Yeah it was something about SWB messing up some lines and one
of the modems was dead (that we traced down). SWB had forwarded one
line to another and that line was in turn forwared to the first.
That would cause a busy signal if you got either one of those in the
pool. We're testing our new terminal server now (see neosoft.announce)
which will add more lines and bring us below the 10:1 ratio.
Geoff Mohler
Jason Williams wrote:
> Geoff,
> Would this mean that Phoenix's pop is a "proven design and
> implementation"?
> Like the Galveston pop in Mark Miller's closet.
Mark has an ISO9000 approved apartment, with redundant women,
groundskeepers, and rats.
But, if you mean the _hardware_ in his closet. Yes..apart from the fact
that his POP is larger than some of our competition..it has performed
far better than ever expected. Its no different than co-location at a
SWB office somewhere..but instead of alpha pagers, we have an engineer
on-site *grin*
Kent Perrier
-----BEGIN PGP SIGNED MESSAGE-----
In article <4un9oh$j...@dfw-ixnews4.ix.netcom.com>
dh...@ix.netcom.com (Dick Huddleston) writes:
WinVN is OK as a newsreader. It does support threading, which some of the
Windows based newsreaders lacked. The reason that I don't like it is that
is feel that it is inferior to gnus. Why? Lack of adaptive scoring (similar
to, but not the same as kill files), built upon one of the most powerful
editors in the world(emacs), seamless interaction with pgp, and it runs in a
true 32 bit multitasking operating system.
There is nothing wrong with WinVN. But once you have owned a 500SEL its
really hard to go back to a Tercel.
Kent
-----BEGIN PGP SIGNATURE-----
Version: 2.6.2
Comment: Processed by Mailcrypt 3.4, an Emacs/PGP interface
iQCVAwUBMg+7UeQ27RkJC2RlAQGruwP7Bsx3nX9lxfdpM38iZ0V1OBGb5fM20Vbp
ni1v0L99cD4uX4pmYBDI6xoSwI7dk5a0sOmPu2UWgS5QdP4Cc4S2zFkHpDLavnaF
u31hKQrGtPlsXEfbvTqmZ26GXp67omKuTXApKlH6V4PqAnxC+/8o4SiI0ro5Xwo/
iknHIn86rdw=
=J93D
-----END PGP SIGNATURE-----
Karl Lehenbauer
In article <320981...@geoprobe.com>,
Paul Kronfield <p...@geoprobe.com> wrote:
>And then, if you are too public, or
>vociferous with your complaints about their shabby "service" they tell
>you you have 48 hours to find another provider.
NeoSoft chose to decline Mr. Kronfield's business after he made personal
and offensive remarks to and about my wife, who also happens to be the
president of the company.
Mr. Kronfield proved that he could not have a civil conversation with
anybody about anything, and his postings to this newsgroup prove it.
While he continues to denounce us for all manner of failings, the fact is
that we ceased to do business with him in the last part of 1995. So nothing
new has happened between us and him in nearly a year. It's amazing that
he can continue to hold a grudge for so long. I think the true reason he
is so angry is that a lady found him offensive and put him out. I think
he should learn some manners.
--
"Egon, this reminds me of the time you
were going to drill a hole in your head."
"That would have worked if you
hadn't stopped me."
Bill Garfield
In article <csvieo6...@Starbase.NeoSoft.COM>
kper...@Starbase.NeoSoft.COM (Kent Perrier) wrote:
>There is nothing wrong with WinVN. But once you have owned a 500SEL its
>really hard to go back to a Tercel.
And after cruising around the block in a Corvette, a Hyundai is
anti-climatic. <G>
Personally, for nifty newsreaders I'm quite fond of the full-blown
commercial version of AGENT.
+------------------------------------------------------------------+
|Wheee..... After ISDN, 28,800 makes you want to get out and push! |
|Please do not send unsolicited commercial e_mail to this address.|
|bu...@insync.net |
+------------------------------------------------------------------+
Shawn K. Quinn
On 12 Aug 1996 06:52:46 -0500, Peter da Silva <pe...@taronga.com> wrote:
>In article <320ead78...@fullnews.neosoft.com>,
>James K. Mayes <jma...@neosoft.com> wrote:
>>Let's be honest. I like tin on my linux box, but I absoultely LOVE my
>>copy of Agent.
>
Better yet, try "slrn".
>>Unfortunately, this is not available under *nix and
>>probably never will be. A while back, someone from Neosoft said that
>>"they [NeoSoft] are now sending information too fast for the Windows95
>>stack."
>
>That was me. And I'm not "someone from NeoSoft". The problem that was
>eventually tracked down is that the lousy real time response from the
>TCP stacks (caused by the use of cooperative multitasking, something
>nobody had considered even vaguely adequate for a general purpose
>computer before Apple used it in the Mac and Microsoft copied for
>Windows) making Solaris think the communication line to the system
>was much slower than it really was.
Interesting. The bit about Macintoshes using cooperative multitasking is news
to me. Do the Macs have trouble running Internet applications too?
>There's already a sample ActiveX applet that reboots Windows95, that someone
>wrote to demonstrate exactly why that is.
Yet another reason to run OS/2. :-)
SKQ
impLAnt
In article <3208e910...@news.nol.net>, par...@nol.net (Jeff) wrote:
> I dont know how it is now but karl and carol are still probably snotty
> assholes. My experiences with NeoShit:
>
> Takes AT LEAST a couple fer tech support to return yer call.
> Hardly ever got above 1kbps on a 288. Probably due i had to
> use slip because ppp is for dedicated customers only.
> Two months in a row i was billed on my Amex as leasing a T1
> line from them. It took a week each time to settle this.
> Routinley dropped of the TS.
> One day i come home and get login failed. I call and get my
> number and am told i am #30 in the que to be called back. I leave
> vmail that night (tuesday). Wednesday i am told i am #10 to be called
> back and expect it today. I leave 5 vmail messages that night.
> Thursday i am getting pretty pissed off when i am told i am #45 in the
> que. I demand to speak someone immediatley or call the BBB. I get
> forwarded to Karl. He tells me he dosnt like my news and email
> postings and that i am sending threatnig email messages to his
> daughter that i dont even know. He also states that i am running a
> kiddie porn ring from my home page. I dont think so. After threatnig
> with a slander lawsuit. we exchange a few "choice words". He then
> hangs up telling me he is late for the opra. Interesting tidbit: i
> cancelled my account in Januaray and my homepag was still there until
> may. Hmmmm
>
Hey Claire, look: I QUOTED THE ENTIRE MESSAGE! :)~
Jeff, I wonder how many of us this has happened to? Seems my ole buddy
that ole palamino over there Karl did the same thing to me. Hard as fuck
to figure out what happened, too. Karl never has had the decency to tell
me by vox or text that he personally killed my acount (in my case, for
pissing a single Canadian, apparently) or why he charged (get this) MY
MOTHER'S CREDIT CARD for a $75 "net abuse fee" (read: posting one single
public usenet msg).
He's apparently too busy to respond to voice messages or e-mail. Fuck him,
and his shitty little den of toadies (you know who you are). I was using a
comp neosoft account, and the service was worth every penny. i once read a
message where ole Karl was giving himself a blowjob for his longtime stand
on First Amendment freedoms and so forth blah blah blah but they wouldn't
sit by and let people "do crimes" blah blah blah. Karl, you fuckwit, you
stuck your hand in my mother's purse and took out $75 (billed as "Office
Supplies") for crimes i allegedly committed under my account ("net abuse",
whatever the fuck that is) simply by SENDING A FEW PUBLIC MESSAGES TO A
PUBLIC NEWSGROUP. <-- !!!
then the ruthless bastard has the audacity to bill an account THAT HE
PERSONALLY KILLED THE DAY IT WAS CREATED for the next three months. <--
!!!
Fuck Neosoft. That's my opinion; I could be wrong. But try waving the
spectre of "kiddie porn" or "warez pirate" in my direction, Karl.
j'accuse?! is that your latest gestapo tactic? (sorry, but inevitably
every flame must contain a Nazi reference, just thought I'd beat ya to the
punch ;)! <-- NOTE WINKING SMILEY
JUST WHAT CRIME DID I ENCROACH UPON, O NETGAWD, THAT INCURRED THE WRATH OF
YOUR WRATH? I have scrutinized your Terms of Service, I have requested an
explanation...ZIPPO. nothing. After three months of patient waiting, and
now after reading of Jeff's treatment, I am here to say that you, Sir,
have fucked me without the common decency of giving me a reacharound. Not
even a kiss on the lips.
How many other people have been credit card scammed and/or given the Stark
Fist of Denial by Neosoft? Maybe we should start a club. Let me put it
this way: If Dr. Mancini's acount is kept on life support over there but
mine is ripped out by the fucking .root, either (1) Karl IS mancini!, or
(2) Karl enjoys from mancini certain homosexual pleasures. <-- TROLL
ALERT! TROLL ALERT! SATIRE; IRONY; NOT ACTIONABLE. JOKING!!!
</DISCLAIMER>. in any event, the Karlmesiter jerked my mother's brand-new
account so swift my ass was smarting...just because i posted ONE PUBLIC
MESSAGE using her account (sheesh, i was just showing her how to use
it!!!).
Hey Karl, one night while you're hitting the bong, whydoncha give me a
fucking jingle and let's discuss "netiquette". i believe i have purchased
$75 of your time, yes?
Kent Perrier
-----BEGIN PGP SIGNED MESSAGE-----
In article <32106322...@news.insync.net>
nosp...@nowhere.net (No Email ) writes:
From: nosp...@nowhere.net (No Email )
If youu are really trying to post anonymously you really need to edit the
news headers to remove your message id and ISP name.
Newsgroups: neosoft.complaints,houston.internet.providers
Date: Tue, 13 Aug 1996 11:15:31 GMT
Organization: Insync Internet Services
Path: uuneo.neosoft.com!insync!news
Lines: 9
References: <uthman-3007...@tuffy-ppp-f5.neosoft.com> <dbingham-060...@128.249.37.127> <4uabnb$h...@uuneo.neosoft.com> <320981...@geoprobe.com> <4uott8$r...@pluto.ops.NeoSoft.com>
NNTP-Posting-Host: dialup-164-110.insync.net
X-Newsreader: Forte Agent .99e/16.227
Xref: uuneo.neosoft.com neosoft.complaints:2916 houston.internet.providers:6405
x-no-archive: yes
>
>Mr. Kronfield proved that he could not have a civil conversation with
>anybody about anything, and his postings to this newsgroup prove it.
>
Yet you keep that Dr M person on your system, even though he behaves
the same way and annoys the whole community.
Yes. But Mr. Mancini does not make it a practice of insulting Karl or
Ellyn. NeoSoft, like any business, has the right to refuse service to
anyone they want to. While Mr. Mancini may be a jerk, NeoSoft will not
stop him from makeing a fool of himself in public.
Kent
-----BEGIN PGP SIGNATURE-----
Version: 2.6.2
Comment: Processed by Mailcrypt 3.4, an Emacs/PGP interface
iQCVAwUBMhCO+eQ27RkJC2RlAQEhFgQAqD2TW5CmMLXqCadepiv0RTn0+P4wahzj
xk4nJvPmCCvWCOm9UMqR7GPDpiYb6fVsZhuuxENO1mW0YQCtCYdbhWh09kv2etT7
bUbIJHJ7rElJ/8kioab9e1hRAYece/z522fRyryqJHb0WXYGuXp+sMgIOBt8o8RH
i9Weu1bADWQ=
=l1NW
Eugene Lee
:>Interesting. The bit about Macintoshes using cooperative multitasking is news
:>to me. Do the Macs have trouble running Internet applications too?
:The same symptoms have been observed on Macs, if that's what you mean.
As for multitasking, all versions up to the current MacOS and Windows
(except for NT, although there is some debate over the effectiveness of
its implementation) are only capable of cooperative multitasking.
Eugene Lee
impLAnt
In article <4uprjs$6...@bonkers.taronga.com>, pe...@taronga.com (Peter da
Silva) wrote:
> Why don't you post the message in question so we can see if it was abuse
> or not? Your tirade would be more credible if you gave us the *whole*
> story.
dejanews. search "impLAnt".
Ellyn Jones
In article <32106322...@news.insync.net>,
No Email <nosp...@nowhere.net> wrote:
>x-no-archive: yes
>>
>>Mr. Kronfield proved that he could not have a civil conversation with
>>anybody about anything, and his postings to this newsgroup prove it.
>>
>Yet you keep that Dr M person on your system, even though he behaves
>the same way and annoys the whole community.
>
>
Actually the Dr M person is gone. Baylor asked us to make him change his
username. Subsequently he cancelled his account.
To me however, Dr M was always nice. I had nothing against him, personally.
Ellyn
Jason Williams
Come on Geoff, we both know that no women has ever seen the inside of
Mark's apartment. *hehe*
Kent Perrier
In article <imp-130896...@pool037.max6.houston.tx.dynip.alter.net>
i...@yoyo.com (impLAnt) writes:
dejanews. search "impLAnt".
What are we talking about, the spam you sent about getting AT&T long distance
cards? Or you posting binaries to alt.binaries.pictures.erotica.oral?
With regards to the spam, NeoSoft has always reserved the right to cancel
someone's account if they spam the 'Net. All ISPs do. I myself have gotten
a couple of peoples accounts yanked by complaining to
postm...@offending.site.com
Kent
impLAnt
In article <cs4tm6x...@Starbase.NeoSoft.COM>,
kper...@Starbase.NeoSoft.COM (Kent Perrier) wrote:
> What are we talking about, the spam you sent about getting AT&T long distance
> cards? Or you posting binaries to alt.binaries.pictures.erotica.oral?
erm...wow...that DejaNews really lets it all "hang out" there, doesn't it? ;)~
i refuse to dignify the "oral" posts; that's MY dirty laundry.
hmmm...guess it's time to learn how to use an anonymous remailer, eh? then
again, no: i don't give a rat's patoot. so pfft. but as for "the spam you
sent"...puh-leez; i was playing with a mail macro to reply-spam some AT&T
spammer; a few misgenerated replies. to paraphrase john connely, i've seen
spam. that that's no spam.
no, the post(s) in question were a total of 4 or 5 directed to one Jay
Irvine, in the "alt.fan.pam-anderson" newsgroup. mind you, i was directed
there by members of the Sector 7 kabaL (or was it the Discordians? maybe
one of those alt.kibology freeks, i dunno). WITH CHRIST AS MY WITNESS as i
have never started a single flamewar! I have finished a few...but never
started one!
i will admit that my usenet posts can be considered "colorful"; like you,
Kent, i use my "corporate" account for "propuh" postings. but i assure
you, criminal or "abusive" i am not. worthy of NeoSoft's expulsion with
damages i am not.
> I myself have gotten a couple of peoples accounts yanked by complaining to
> postm...@offending.site.com
bully for you, tough guy. (i say that facetiously, as i don't see where
you have ever gotten into as much as a 'huff' with anyone, let alone a
small flamefest). but are you aware that, if YOU ever do this or if
someone with access to your computer does this, NeoSoft will not only kill
your account, but slap a $75 "office supplies" charge onto your credit
card? While they CONTINUE to charge this dead account?! ...without ever
bothering to explain why, and refusing all requests for such an
explanation?
Well, that's what happened to me when ONE SINGLE USER called long distance
(from Canada, fer crissakes) to complain that impLAnt was making him cry.
Period, quote, end of story, and Karl refuses to discuss it. He simply had
his toadies write American Express a letter three months later accusing me
of "net abuse" as justification for several unauthorized and improper
credit card charges.
again: Fuck NeoSoft. i believe Karl has the floor?
impLAnt
In article <4ubm7g$3ng...@banshee.Imprint.COM>, pa...@NeoSoft.COM (Paul
Hutmacher) wrote:
> I'll add my voice to the fray as well: I've been with Neosoft for at least
> four and possibly five years now. They've had their ups and downs but they
> have always consistently done what they said they were going to do. The
> service has been good and the techs likeable. The rates have come down and
> the connections and features have improved. The service might not improve as
> fast as Neosoft would like it to but I know they work hard to provide
the best
> service they or anyone else in the industry possibly can.
the brainwashed do not know they are brainwashed.
impLAnt
just a little postscript:
"And the fact is, you can't keep people off the net...If we kick someone
off, they can get back on again and again just using all of the different
free trials. Then you can't put them in your kill file, because their name
is constantly changing. So what's the point?...I'm sure you can find
plenty of ISPs who will roll over and kick someone off after the first or
second complaint. And if all we were in it for was the money, we probably
would too."
-- Karl Lehenbauer, NeoSoft
"And I must be an acrobat, to talk like this and to act like that."
-- Bono, U2
Ellyn Jones
impLAnt wrote:
>
> In article <cs4tm6x...@Starbase.NeoSoft.COM>,
> kper...@Starbase.NeoSoft.COM (Kent Perrier) wrote:
>
> > What are we talking about, the spam you sent about getting AT&T long distance
> > cards? Or you posting binaries to alt.binaries.pictures.erotica.oral?
>
> erm...wow...that DejaNews really lets it all "hang out" there, doesn't it? ;)~
stuff deleted
i will admit that my usenet posts can be considered "colorful"; like
you,
> Kent, i use my "corporate" account for "propuh" postings. but i assure
> you, criminal or "abusive" i am not. worthy of NeoSoft's expulsion with
> damages i am not.
Your news headers were forged. That is the only "offense". I am sorry
about getting your mother dragged into
it, but when you get your mom to pay the bill, you have to take your
chances.
The issue is that when we have to spend time looking up your IP, and
running down your account to find out what account you are posting from,
we are not doing things for other customers.
If you had said that you wouldn't do it anymore, or if you could display
your nasty personality honestly so
that people could follow up to directly instead of complaining to the
postmaster about you, then you wouldn't have had a problem.
We may be a bunch of snotty assholes, but we don't forge our news
headers. And
we don't let our customers do it either. So forge away, baby, from
somebody else's system.
>
> > I myself have gotten a couple of peoples accounts yanked by complaining to
> > postm...@offending.site.com
>
> bully for you, tough guy. (i say that facetiously, as i don't see where
> you have ever gotten into as much as a 'huff' with anyone, let alone a
> small flamefest). but are you aware that, if YOU ever do this or if
> someone with access to your computer does this, NeoSoft will not only kill
> your account, but slap a $75 "office supplies" charge onto your credit
> card? While they CONTINUE to charge this dead account?! ...without ever
> bothering to explain why, and refusing all requests for such an
> explanation?
>
> Well, that's what happened to me when ONE SINGLE USER called long distance
> (from Canada, fer crissakes) to complain that impLAnt was making him cry.
> Period, quote, end of story, and Karl refuses to discuss it. He simply had
> his toadies write American Express a letter three months later accusing me
> of "net abuse" as justification for several unauthorized and improper
> credit card charges.
>
> again: Fuck NeoSoft. i believe Karl has the floor?
Your mom called. You never did. The charges stand.
People complaining about your behavior won't get your account pulled. I
think the famous Dr M is plenty
of proof of that.... But he never forged his news headers, and he tooks
his lumps in followup posts and direct email replies. So grow up laddy.
It wasn't Karl that pulled your acount, it was me. And I take my lumps,
flames, and snotty replies to a known news header.
Yours truly,
Ellyn
Ellyn Jones
James K. Mayes wrote:
>
> kper...@Starbase.NeoSoft.COM (Kent Perrier) wrote:
>
> [a lot of crap snipped]
some more stuff snipped
> Let's be honest. I like tin on my linux box, but I absoultely LOVE my
> copy of Agent. Unfortunately, this is not available under *nix and
> probably never will be. A while back, someone from Neosoft said that
> "they [NeoSoft] are now sending information too fast for the Windows95
> stack." then it was Netscape Navigator, then it was Agent. Whatever
> it is, take a poll, I'll bet the majority of users use Agent and
> Navigator.
>
Have you tried it in last day or so? I know several people who are using
free agent successfully? We have added more memory to the news server,
and it ssemms much better. There isn't a fix yet to the Solaris problem
but I have the word from Sun that it's on the way "real soon now".
In any case, we have another way for you to read the news through
NeoWorld, our new delivery vehicle now in beta. Send me some, and I'll
get you an account set up. The last fellow we got on to test uses free
agent, and he really likes it.
> Anyway... I'm just hoping that Phonoscope and the cable modem service
> will be more reliable.
>
> jmayes
>
> PS do you even have a PPP account?
I don't get this last remark you made. Are you having some problem with
PPP and Linux? For sure we can fix it.
Try the new terminal server. When I hear from you, I'll get the new
phone numbers to you. And no problem if you need a fixed IP.
Ellyn
David Harper
In article <3211FD...@NeoSoft.com>, Ellyn Jones <el...@NeoSoft.com> wrote:
[all the good stuff deleted]
>So grow up laddy.
>It wasn't Karl that pulled your acount, it was me. And I take my lumps,
>flames, and snotty replies to a known news header.
>
>Yours truly,
>Ellyn
It's too bad you're already married. :-)
- David
Geoff Mohler
Ellyn Jones wrote:
> and it ssemms much better. There isn't a fix yet to the Solaris problem
> but I have the word from Sun that it's on the way "real soon now".
There is no known cure to Solaris.
Mark Miller
> People complaining about your behavior won't get your account pulled. I
> think the famous Dr M is plenty
> of proof of that.... But he never forged his news headers, and he tooks
> his lumps in followup posts and direct email replies. So grow up laddy.
> It wasn't Karl that pulled your acount, it was me. And I take my lumps,
> flames, and snotty replies to a known news header.
>
> Yours truly,
> Ellyn
Yea! Go Ellyn!
:-)
Mark Miller
C.Com
bma...@neosoft.com
Ellyn Jones <el...@NeoSoft.com> wrote:
>Yours truly,
>Ellyn
BOOOOOOM! went the mallet as it landed....
He'll *need* an implant after that one..... =}
------------------------------------------------------------------------------------
Biju Mathai (bma...@neosoft.com)
http://www.neosoft.com/~bmathai (password : ARGUS)
When you are courting a nice girl an hour seems like a second.
When you sit on a red-hot cinder a second seems like an hour.
That's relativity.
-- Albert Einstein
impLAnt
>> In article <3211FD...@NeoSoft.com>, el...@Starbase.NeoSoft.COM
(Ellyn Jones) wrote:
>Your news headers were forged. That is the only "offense". I am sorry
>about getting your mother dragged into it, but when you get your mom to pay
>the bill, you have to take your chances.
We really, really need to clear this issue up, as you are laboring under a
delusion: I do not "get my mom to pay the bill," as you sneer. With an
unexpected, unannounced, and unauthorized $75 "office supplies" charge,
you killed her account, CONTINUED to bill for full service, and have yet
to cough up a decent explanation [except to blame me for mysterious "net
abuse" and to mumble something about "a guy in Canada"].
No, say what you mean: "When you give NeoSoft your credit card number, you
have to take your chances."
>The issue is that when we have to spend time looking up your IP, and
>running down your account to find out what account you are posting from,
>we are not doing things for other customers.
>If you had said that you wouldn't do it anymore, or if you could display
>your nasty personality honestly so
>that people could follow up to directly instead of complaining to the
>postmaster about you, then you wouldn't have had a problem.
Karl the Postman never gave me the opportunity to "say i wouldn't do it
anymore" (whatever that means>. He killed two accounts without so much as
an e-mail message; with no way of knowing they'd been locked, or why. It
wasn't until I found that my mother's brand-new account was also dead that
I realized something malicious was up. It took "Sara" in tech support
trying to telnet to the account to realize it must be locked. "I have no
idea why."It took another call to Billing to deduce that Karl "locked this
account personally."
>Your mom called. You never did. The charges stand.
No, Ellyn: the charges do not "stand." You, without reason or explanation,
filed multiple, unauthorized and improper CC charges. American Express has
been instructed to deny them all.
I called many times; in six of a dozen calls I was personally informed
first by Sales ("Nancy"), then by Tech Support ("Sara"), then by Billing
that your husband personally locked the account the day it was created. "I
dunno. You'll have to talk to Karl." All professed they did not know why
he did that, nor why he created some imaginary billing statement in his
own handwriting and had them submit to American Express a $75 "office
supplies" charge.
Nor at any time could they explain why a setup fee and three subseqent
months worth of charges were being billed for an account that was locked.
"I dunno. You'll have to talk to Karl." I sent Karl e-mail; I repeatedly
left Karl voice mail; every single time I spoke with a representative they
assured me they would personally give him my message. They honestly
sounded as perplexed as I was, and seemed embarrassed and apologetic that
he was refusing my calls. It also sounded like something they're used to.
No, YOU are the one that "never did" call. The first response that either
I (or my mother) received was in the form of a letter to American Express
(not from you) attempting to justify these improper charges as "net abuse
fees". It took you three months to pick up a phone to call my mother (who
has no idea what you are talking about). She knows nothing about the
Internet, or NeoSoft...you see, your company KILLED HER FIRST ACCOUNT the
day you set it up. And kept charging her for it!
>We may be a bunch of snotty assholes,
unquote!
The bottom line is that you attempted to slap some imaginary $75 "net
abuse" charge on my mother's account on DAY ONE. and $75 plus three months
of charges later, this is your reply?! Lies and arrogance on top of credit
card abuse, plain and simple.
>but we don't forge our news headers. And we don't let our customers do it
>either. So forge away, baby, from somebody else's system.
I'm not your "baby." And, yes, you DO let your customers "do it." To
suggest that all NeoSoft users use their full real names and return
addresses all of the time is absurd, and you know it. Are you suggesting
that a punitive $75 penalty and an unexplained lockout awaits all of your
'anonymous' users? Or did you create these imaginary damages on the spot
just for me?
Let's get this quite clear: I do not "forge" my news headers. Rather, I
(in a very playful and obvious fashion) "spoof" my return address. Forging
headers is something very, very different and you know it. It is beyond
argument that return address spoofing is the status quo on the 'net: Many
use genuine returns, but a huge sector opt not to. I am acquainted with
NeoSoft's acceptable use policy, and know that no such rule or restriction
against this that exists, now or ever. A $75 penalty? For what? I
committed no crime; I broke no rules. Your tardy excuses, like your
fraudulent credit card charges, are moot.
>People complaining about your behavior won't get your account pulled. I
>think the famous Dr M is plenty of proof of that.... But he never forged
>his news headers, and he took his lumps in followup posts and direct email
>replies.
Then get your story straight. You have already confessed and acknowledged
that the reason you took exception to my account was due to a single
complaining Canadian. "Net abuse," you called it. Now you're changing your
story to "you forged your news header"...and that you just wanted to hear
me say "I'll never do it again" then we "wouldn't have had a problem"?
Then my Mother would be nearly $200 and one NeoSoft account richer?
Nice try.
>So grow up laddy. It wasn't Karl that pulled your acount, it was me.
Grow up, eh? I'll "grow up" if you smarten up and admit you made a
mistake. Don't charge my "mommy's" credit card again. And if you want to
slap ME with some kind of inexplicable (and unexplained!) "penalty for net
abuse" fee, just wait'll I tell the other kids that Ellyn doesn't play
fair :)~
Until then, you NeoSoft "assholes," as you put it, had better start
explaining to your customers about your new, unique little "Realnames
Required" rule...AND that ticklish little $75 credit card slap for "Office
Supplies". It'll come to them as quite a surprise, I assure you.
>And I take my lumps, flames, and snotty replies to a known news header.
You can take them...anywhere you want. Just take your grimy hands off my
mother's AmEx, and take ahold of your better senses. I know you've got
some.
impLAnt
In article <4ut0rn$1...@Starbase.NeoSoft.COM>, dha...@Starbase.NeoSoft.COM
(David Harper) wrote:
> In article <3211FD...@NeoSoft.com>, Ellyn Jones <el...@NeoSoft.com>
wrote:
>
> [all the good stuff deleted]
> >So grow up laddy.
> >It wasn't Karl that pulled your acount, it was me. And I take my lumps,
> >flames, and snotty replies to a known news header.
> >
> >Yours truly,
> >Ellyn
>
> It's too bad you're already married. :-)
>
> - David
Just what part of that did you find so sexually arousing, David?
In article <4utp9j$l...@uuneo.neosoft.com>, bma...@neosoft.com wrote:
> BOOOOOOM! went the mallet as it landed....
>
> He'll *need* an implant after that one..... =}
oh, another toadie. i've felt more heat from a glass of ice, you idiot.
Greg McCrory
In article <3211FD...@NeoSoft.com>, Ellyn Jones <el...@NeoSoft.com> wrote:
>about getting your mother dragged into
>it, but when you get your mom to pay the bill, you have to take your
>chances.
Forgive me if I sound naive, but does this mean if I post an anonymous message
that is "From: m...@here.net" or something similar, my account will be yanked
and charged a $75 fee for office supplies?
I never read this in the NeoSoft terms of service. This is disturbing. My
wife is already getting on me about this auto draft thing. We have had
several "mishaps" with the billing, which have caused a few financial troubles
around here. I don't like the idea that you guys can just pull out whatever
amount you want whenever you want. You are authorized for 69.95 per month and
that's it. My last auto draft was for $72.50. It would be nice to get a
statement showing what the extra $2.55 was for. I took a wild guess and said
it must have been for disk usage. But I have no way of calculating my disk
usage on gumbo, do I?
-- Greg McCrory - g...@CoolBrew.com ----- Fresh Coffee in an Instant! -----
(( Fresh, Delicious, Cold Filtered, Gourmet Coffee Essence |
)) Cool Brew!(tm) The most exciting advancement in coffee EVER! |
| |o) New Orleans Coffee Co. http://www.CoolBrew.com/ |
|___| Coffee Recipes: http://www.CoolBrew.com/recipes.html |
--------------------------------------------------------------------------
Kent Perrier
In article <32121CF9...@phoenix.net> Geoff Mohler
<gemo...@phoenix.net> writes:
Ellyn Jones wrote:
> and it ssemms much better. There isn't a fix yet to the Solaris problem
> but I have the word from Sun that it's on the way "real soon now".
There is no known cure to Solaris.
Sure there is. Just add an Ultra1 with 128 meg of ram :)