DO NOT USE 1-800Flowers!
The people at 1800FLOWERS were supposed to deliver a basket of flowers
to my wife at work yesterday (SURPRISE!). I ordered them on Tuesday
before 8am for $50.00 + $16.50 shipping. She never received them.
After spending an hour on hold last night (5:30-6:30), the person I
talked to did not know what happened to my order. She was waiting on
the incompetent fools at the florist in Houston that 1800flowers uses
to call her back. She promised to call me back. She did not.
When I got up this morning, the
1800flowers.com order tracking webpage
stated the flowers were delivered at 8:30PM last night... to a closed
office... behind a locked gate. IOW the incompetent fools that
1800flowers uses in Houston lied.
I called them during my lunch break today. After being on hold for 35
minutes, the woman I talked to called their Houston florist (the
incompetent fools) and the florist stated that they needed another $30
to fill in the flower basket. When I was allegedly told about that
yesterday, and refused the additional charge, they canceled my order.
I NEVER HAD ANY SUCH DISCUSSION WITH THESE MORONS!
1800flowers are refusing to give me the name of this florist. I want
to confront them in my own special way. If you know who services
1800flowers in Houston, I want that information. It is somewhere near
the Greenspoint area.
I highly recommend you do not use 1800flowers!
Mike Smith