New Outlook doesn't include PDF as one of the defaults Save as types. The Microsoft Print To PDF utility included in Windows 10 and Windows 11 allows you to print any email message directly to a PDF.
If you use Outlook for iOS or Outlook for Android, your drafts will automatically synchronize to your mobile device. From there, you can finish messages you've started at your computer, easily add attachments from your photos or camera, or use Office Lens to capture notes from a whiteboard in a meeting.
Use email templates to send messages that include information that doesn't change from message to message. You can create and save a message as a template, and then use that template. Add any new information before you send the template as a message.
Outlook supports Unicode, a character encoding standard that enables most of the written languages in the world to be represented by using a single character set. If you work in a multinational organization or share messages and items with people who use Outlook on computers that run in other languages, you can take advantage of Unicode support in Outlook.
Again another nightmare. I am used to prepare business emails that I collect in one folder. Now I am not able to save the prepared emails as I want and in addition it is impossible to copy attachments from one email to another. What has Microsoft thought when they designed this new version? Are there any people from real work life that are programming this?
This must be fixed. Emails are the current correspondence file. These must be saved just like letters used to be copied and saved for a file. Non-negotiable. And no... it is not an acceptable work around to rely on deleted and sent mail folders within Outlook. Thank you.
Currently, the new Outlook does not support the ability to open or save .msg and .eml files, you can switch back to the classic Outlook at any time by clicking the toggle button in the top right corner of the window.
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This is January 2024, and there has been no fix for this problem. Why is Microsoft making inferior products and putting them out there like they are completed products? This has been going on for the past couple of years, with Windows 10, then 11, with this new Outlook, that has updated a couple of times in the past couple of months, but gets more and more difficult to use. Then to state that CUSTOMERS are making the required changes to Microsoft products is so mind blowingly wrong.It really is getting to be time to switch to Apple, as Microsoft does not care about the customer experience, and they show us that every day.
Has this been fixed yet? The new outlook does not have a save option in May 2024. Anyone know if this incident is fixed? I would regard this an incident because the old outlook has it, minimum expectation is to have same user features moved to the new version at the minimum before talking about enhancements.
Try this workaround - Start new email. Then drag and drop email you want to save to your drive. When you have that email as an attachment, click on the dropdown arrow and select Download. From there you can save your email to your drive.
This "workaround" does not work for me, and I've seen several others commenting it does not work for them, either. Microsoft should be ashamed of themselves that almost a year and a half after releasing the "new" Outlook, it is not even close to being ready for customers to use, especially professionally. Seriously, workarounds? This is sad.
Agree!!! This is missing so many of the features I need / use. I can't go back into my old account and get the information I need to even try to put it into the New Outlook. I've used Outlook for years, and this is SOOOO frustrating, I am going to start looking for other options.
This hasn't worked for me and many others following these threads. It has been about a year with the new Outlook, and as far as I can tell, there has not been any improvement from the customer feedback suggestions as Microsoft stated would happen (please see below reply to a customers question/complaint).
So many problems, and not a single Microsoft response. It's almost like they don't care.This latest, "If you use Edge, try this" reply. This is Microsoft trying to go the route Apple did with their proprietary programs. I was recently gifted a new laptop (I had no plans on getting another Windows PC), and it comes preset in Windows S mode that does not let you download ANYTHING to your computer if it isn't in the Microsoft store. This is a huge problem, because I use multiple browsers (none of which are Edge), and I could not download and install them unless I left this mode. This is all under the guise that Microsoft is "keeping your computer safer". Okay.I have had multiple issues with Outlook well before the latest version (the one that no one seems to be able to use, because as Microsoft admits, it isn't complete), and I just now had an ongoing issue of an email from a bank I've been banking with for over 10 years going to my Junk folder. This has been happening for about 9 months now, with ZERO help from Microsoft.
Yes, a .MSG file is much more than an .EML one. In a short a MSG file is a Microsoft proprietary binary format dealing with MAPI objects then managed in Outlook while an EML file is encoded in a RFC text format human-readable. A standard .EML message transferred across the Internet becomes a proprietary MSG Outlook database item or standalone file when it reaches your local Outlook mailbox.
- As part of the messaging workflow, the .MSG file is formatted by the MDA (Mail Delivery Agent) from the basis of the EML-structured message: when an email comes in your provider's messaging system, the distant MTA (Mail Transfer Agent) sends it to your provider's MDA that will break down the email in a lot of different MAPI objects before storing all of them in your local mail store. Your Microsoft Outlook acts as a MRA/MUA (Message Retrieval/User Agent) and it will pick up and store the retrieved messaging items (messages, meetings, and so on) in its proprietary PST/OST database in a proprietary MAPI format.
I just tried that, since I'm tired of my saved messages disappearing after 2 years. Create a new message, drag and drop the message I want to save into the new message. Right click on the newly created attachment, choose download. This is the goofiest thing ever. Why couldn't I just right click on the message in my inbox, and actually pick a folder to download to?
All the Outlook version allows you to save an individual email in .msg file format except Outlook Web. Outlook OWA support to save emails in .eml file format. However, most of the Outlook users look to save emails in MSG format.
Our company's CRM doesn't allow dragging emails directly from Outlook into case notes, so I have to save every email to my computer and then drag it into the case note. Problem: New Outlook seems to save everything as an eml file which the CRM doesn't recognise as a thing. I can't figure out how to save an email except by choosing print, pdf, and half a dozen clicks to get it onto my computer where I can then drag it. This loses access to any attachments that were with the original email so is not satisfactory. Any ideas? What am I missing (besides old Outlook which worked so much better)...
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thanks @LeonPavesic for trying to help. I will leave it open for now in case anyone else comes up with good workarounds. Saving an email is such a basic need, it's hard to believe Microsoft would come out with a 'new outlook' that can't do it easily!!
My school outlook account will soon be deleted. I would like to keep the memories I had while in school, so I'd like to save all the outlook e-mails I've received and sent including their message content, images, recipients, and more. Is there any way to do this?
I am composing an email message in Outlook 365 where I attach a PDF, then make some edits in Acrobat. In previous versions of Acrobat (XI, specifically), Ctrl+S or the Save function would save the edited PDF to the email message that was being composed. Since I opened the file from the email composition, it makes sense that Acrobat would save it back to the same location without questioning my request.
In Acrobat DC, however, the Save function (and Ctrl+S) brings up the "Save As" file prompt, defaulting to the temporary Outlook content folder where the file was being stored by Windows. This is ridiculous and does not match previous version behavior. I need to save my edits back to the email that I was composing. Is there a setting in Acrobat that is inadvertently causing this behavior?
My current successful workaround is that if I do not click "Save", and simply exit Acrobat, the "save changes?" prompt will successfully save my edits to the PDF attachment in the email I am composing. So it appears to be a fixable problem.
I have been so frustrated in my move from Acrobat XI to Acrobat DC due to the issue of saving edited PDFs already attached to an email! Being forced to "Save As" to my computer and then reattaching under Acrobat DC is so time-consuming when you have to do it all the time. I was missing Acrobt XI. . .until now!
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