PDFgServlet error when starting service

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Mark Davis

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Jan 3, 2017, 5:28:42 PM1/3/17
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I decided to get a CF environment up and running at home (on a windows 10 box) and the only installer I could find was CF16.   I got everything up and running, my site was working fine.  No problem...until..

I restarted the CF App service and now I egt this in my server logs

"Information","localhost-startStop-1","12/19/16","13:02:04","","ColdFusion started"
"Information","localhost-startStop-1","12/19/16","13:02:04","","ColdFusion: application services are now available"
"Error","Thread-17","12/19/16","13:03:03","","Registration error for service manager : .http://127.0.0.1:8989/PDFgServlet/.Reason: NOT FOUND"


It appears as though CF starts fine, then stops because it can't find a PDFgServlet.

Gotta be honest, I have no idea what this is and a search of the interwebs is coming up short.   Anyone have a clue what this is?  Thanks

Mark

Angeli Wahlstedt

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Jan 3, 2017, 5:52:52 PM1/3/17
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This is a wild guess, but it looks like it has something to do with PDF files? Do you have Adobe Reader installed on your machine or anything?

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Ajas Mohammed

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Jan 3, 2017, 5:57:31 PM1/3/17
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Did you select any of the default services to be installed during installation like pdf service, rds, etc?

Sounds like a permissions or firewall issue. 

Obviously just making a guess. 

Thanks 

Mark Davis

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Jan 3, 2017, 5:57:59 PM1/3/17
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Good thought, but I have Adobe Reader installed.  Its strange that was working fine right up until I tried restarting the service for the first time.  

On Tue, Jan 3, 2017 at 4:47 PM, Angeli Wahlstedt <saba...@gmail.com> wrote:
This is a wild guess, but it looks like it has something to do with PDF files? Do you have Adobe Reader installed on your machine or anything?

-- Angeli

On 1/3/2017 4:28 PM, Mark Davis wrote:
I decided to get a CF environment up and running at home (on a windows 10 box) and the only installer I could find was CF16.   I got everything up and running, my site was working fine.  No problem...until..

I restarted the CF App service and now I egt this in my server logs

"Information","localhost-startStop-1","12/19/16","13:02:04","","ColdFusion started"
"Information","localhost-startStop-1","12/19/16","13:02:04","","ColdFusion: application services are now available"
"Error","Thread-17","12/19/16","13:03:03","","Registration error for service manager : .http://127.0.0.1:8989/PDFgServlet/.Reason: NOT FOUND"


It appears as though CF starts fine, then stops because it can't find a PDFgServlet.

Gotta be honest, I have no idea what this is and a search of the interwebs is coming up short.   Anyone have a clue what this is?  Thanks

Mark
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Mark Davis

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Jan 3, 2017, 6:06:02 PM1/3/17
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I did not select to enable RDS.  I don't remember selecting a pdf service during install, but maybe I did.  I notice there is a "Coldfusion 2016 Add-on Services" service running in addition to the standard app service.  Maybe I just need to uninstall and re-install.     Crap.  Sometimes CF is such a PITA

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james....@bakerbotts.com

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Jan 3, 2017, 6:15:04 PM1/3/17
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Mark,

 

Quick Google search for “PDFg Servlet Coldfusion” yielded this:

 

https://helpx.adobe.com/coldfusion/pdf-generation-in-coldfusion.html

 

James E. Thomas

Development Manager, IT Practice Support

 

Baker Botts L.L.P.

james....@bakerbotts.com

T +1.713.229.2196

F +1.713.229.8130

M +1.832.373.8117

 

910 Louisiana Street

Houston, Texas 77002

USA 

cid:image003.jpg@01D130E8.AAB6AEE0

cid:image002.png@01D1157E.8884C440cid:image005.png@01D1157D.DD226850cid:image006.png@01D1157D.DD226850cid:image007.png@01D1157D.DD226850cid:image008.png@01D1157D.DD226850

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Mark Davis

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Jan 3, 2017, 6:23:32 PM1/3/17
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Thanks James.  I saw that, but it doesn't really tell me anything helpful about this error.  I suppose that pdf service is a selectable option during the install process, but I don't remember seeing it

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Mark Davis

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Jan 3, 2017, 7:16:25 PM1/3/17
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I uninstalled and re-installed (making sure to NOT select the PDF generation option) and it seems to work fine now.  Thanks all for the assistance

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Ajas Mohammed

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Jan 3, 2017, 7:43:14 PM1/3/17
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Yeah those services create issues sometimes that's why I was asking about PDF services. 

Glad you resolved it. 











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charlie arehart

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Jan 3, 2017, 11:14:33 PM1/3/17
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Mark, I know you have “solved” the problem, but in case it may help anyone following along, here are things that may have helped you or may help others in the future:

- yep, this is referring to the new PDF Generating feature added in CF11, which can be used by using the CFHTMLTOPODF tag (as an improvement over CFDOCUMENT)
- yep, it is enabled by way of the CF “Add-on service”, which runs separate from CF (unlike CFDocument which did it’s work within the CF JVM)
- and yep it’s a choice during installation (if you enable either the Solr or PDFG options)
- and yep, CF tries to talk to it at startup, because having been enabled at installation CF thinks it should be available
- the servlet referred to is the URL that CF uses to talk from within CF to that service, to generate PDFs (and do solr searches)
- as for why the CF error said the PDFG servlet (or specifically the service it tries to talk to) was “not found”, I would have proposed you first check to make sure that the service was started
- I would have wondered if perhaps you hit something that was related to a known bug, and I would have asked if you had applied all updates for CF2016. (You mention having gotten an CF2016 installer. If you got it within the past couple of weeks, that would have had the latest update (3). But if you may have obtained this installer from someone or someplace whereby it was from earlier in 2016, that would NOT have had any updates applied upon installation. You had to get and apply update 3 yourself after installation to be up to date.)
- Finally, I would have noted that you could have configured CF to NOT think the PDFG/Solar service was enabled, without re-installation of CF, either by the related page about this (PDFG service) in the CF Admin (since Cf11) or by editing the appropriate neo-*.xml file, which then would have allowed CF to come up for you

But again I realize it’s all moot point for you now since you uninstalled/reinstalled without the PDFG service option.

Hope that’s helpful for someone, and that a google search in the future may find it where you had found nothing. :-)

/charlie

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