Hello,
Mainframe Consultant
Rate: $53/hr on C2C MAXX
Remote
Must have experience in MainFrame COBOL, Customer/1, Billing Finance
• "Expert Knowledge: Provide specialized insights in customer service and service order management.
• Technical Support: Resolve customer issues and provide functional support.
• Documentation: Assist with project documentation and training materials.
• Liaison: Coordinate with support teams to ensure timely issue resolution.
• Mentoring: Train and mentor new associates during onboarding.
• Knowledge Maintenance: Developing and maintaining an understanding of customer-specific business environments and service level agreements.
• Problem Resolution: Identifying and resolving customer problems using defined procedures and documenting troubleshooting efforts."
EMAIL IS THE BEST WAY TO REACH ME
Thanks and Regard’s
Sharon
Tricon Tech Services
Email: sha...@tricontechservices.com
Direct: 469-715-1069
Address: 4400 State Hwy 121, Ste 300, Lewisville, Texas, 75056
Web: https://tricontechservices.com
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