Urgent Need of Desktop Support --Nashville, TN- Onsite -Only Locals
Aksh Raj
Pls share resume only @ ami...@kksoftwareassociates.com
Title: Desktop Support
Location: - Nashville, TN- Onsite -Only Locals
Duration: 6+ Months
REQUIRED
Technical Troubleshooting Resolve hardware/software issues
for on-site or remote users, providing L1L2L3 support as required.
Asset Management Install, upgrade, and configure workstations, laptops, and
peripherals.
Platform Management Manage virtual desktops (VDI), application streaming, and
remote workforce platforms.
Service Desk Support Adhere to ITIL processes for incident resolution,
tracking, and documentation in ServiceNow or similar systems.
Patch Management Ensure timely deployment of OS updates, security patches, and
application software.
User Support Collaborate with VIP/high-priority users and provide deskside
support as necessary
End User Computing (EUC) Support role ensures seamless operation of desktop
environments (Windows/Mac), virtual desktops (VDI), and user hardware (laptops,
printers, mobile devices).
Thanks & Regards,
Amit Kumar | Senior Account Manager
KK Software Associates
8751 Collin-McKinney Pkwy, #1302, McKinney, TX 75070
Direct: +1 (469) 325-3268
Email: ami...@kksoftwareassociates.com
Web: www.kksoftwareassociates.com