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| Healthcare BA |
| Contractual | Delaware |
| Posted on 02/03/2026 |
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| Job ID |
DEW - 2673 |
| Job Title |
Healthcare BA |
| Location |
Newark, DE, Delaware USA |
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| Job Description |
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Position: Healthcare BA
Location: Remote
Duration: 6+ months
Interview: Video
Job Description:
Job Title: Healthcare Business Analyst (Microsoft Dynamics Experience a Plus)
Job Summary
We are seeking a detail-oriented Healthcare Business Analyst to support the analysis, design, and optimization of healthcare business processes and systems. The ideal candidate will work closely with clinical, operational, and technical stakeholders to translate business needs into functional requirements that improve efficiency, compliance, and patient outcomes. Experience with Microsoft Dynamics (CRM or ERP) is a strong plus.
Key Responsibilities
- Gather, analyse, and document business requirements from healthcare stakeholders
- Translate clinical and operational needs into functional and technical specifications
- Collaborate with IT, developers, and vendors to support system implementations and enhancements
- Analyze workflows related to patient management, billing, claims, care coordination, and reporting
- Support system configuration, testing (UAT), and deployment activities
- Ensure solutions align with healthcare regulations and compliance standards (HIPAA, CMS, etc.)
- Create process documentation, data models, and reports for leadership and end users
- Provide ongoing support, training, and optimization recommendations post-implementation
Required Qualifications
- Bachelor’s degree in business, Healthcare Administration, Information Systems, or a related field
- 3+ years of experience as a Business Analyst in a healthcare environment
- Strong understanding of healthcare operations, workflows, and data
- Experience gathering requirements, creating user stories, and process mapping
- Excellent communication and stakeholder management skills
- Proficiency with BA tools such as Visio, JIRA, Confluence, or similar
Preferred Qualifications:
- Experience with Microsoft Dynamics 365 (CRM and/or ERP)
- Familiarity with healthcare data standards (HL7, FHIR)
- Experience supporting EHR, EMR, billing, or claims systems
- Knowledge of SQL, Power BI, or other reporting/analytics tools
- Healthcare certifications or BA certifications (CBAP, PMI-PBA)
Skills & Competencies:
- Analytical and problem-solving mindset
- Ability to bridge technical and non-technical teams
- Strong documentation and presentation skills
- Attention to detail with a focus on quality and compliance
Thanks & Regards
Andrew Symonds
Senior IT Recruiter

Email:and...@dewsoftech.com
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DEW Softech, Inc is a Global IT consulting firm specializing in staff augmentation/staff selection, solution development, solution outsourcing, and software development. Dew Softech, Inc assists our clients in defining, evaluating, selecting, and implementing solutions that advance the goal and objectives of their company, creating a competitive advantage. Dew Softech, Inc also specializes in ERP Consulting.
Dew Softech, Inc consultants are highly qualified professionals whose skills provide value, quality, and exceptional performance. Dew Softech, Inc team has the breadth of services and technical savvy to help our clients conceive, execute and support integrated solutions from browser portal all the way through to their core enterprise and legacy systems. Our employees are driven to deliver results and are the primary way in which customers benefit from Dew Softech, Inc for their staff augmentation and selection needs.
Dew Softech, Inc strives to be the best information systems consulting, software development and permanent placement firm in the business. We pride ourselves on our relationships with all of our customers, and the value we bring to each relationship.
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