Sr. Business Analyst(MaaS360) - Hyattsville, MD (Hybrid) - Only locals to MD

[Mike DEW]

Hello   Mike DEW has found a good job that you would like to see. Here are some of the details of that job and rest can be found through the link below. Please go through it once and share your feedback.   Job Opportunity Sr. Business Analyst, MaaS360 Contractual | Maryland Posted on 02/25/2026 APPLY NOW Job ID DEW - 2696 Job Title Sr. Business Analyst, MaaS360 Location Hyattsville, MD, Maryland USA Job Description Sr. Business Analyst, MaaS360 Location: Hyattsville, MD (Hybrid) -4 days onsite, 1 remote Duration: 2+ Years   Must have 7 years of experience with IBM MaaS360, Microsoft Office 365/10, Microsoft Exchange, Windows 10 Enterprise, Active Directory, SMS/SCCM, Citrix, SharePoint, Remotely Anywhere, Dam Must have 7 years of experience configuring, testing, and supporting mobile devices (air cards, cell phones, smartphones, tablets); testing iOS (iPhone Operating System) and Android releases Job Description We are looking for a Sr. Business Analyst, MaaS360 to manage and optimize the end-to-end mobile device lifecycle and support mobility processes. What You’ll Do Analyze and optimize end-to-end mobile device lifecycle (request → procurement → provisioning → reassignment → decommissioning → surplus) Document and improve workflow efficiency Identify process gaps and implement controls Maintain lifecycle compliance metrics Manage business relationships with wireless carriers (e.g., Verizon, AT&T) Analyze monthly billing and perform reconciliation Identify zero-usage lines and cost optimization opportunities Track service activations, suspensions, porting, and plan changes Coordinate escalations and SLA adherence Support MDM policy governance and change control processes Analyze compliance dashboards and reporting metrics Coordinate cybersecurity approval workflows for mobile applications Monitor enrollment accuracy and policy adherence Support audit documentation and regulatory readiness Coordinate device procurement and inventory intake Ensure asset tagging and system-of-record accuracy Facilitate formal handoff between Inventory and MDM teams Track device assignment and refresh cycles Support executive and priority device handling processes Develop mobility performance dashboards (SLA, compliance, aging tickets) Conduct cost analysis and forecasting for device refresh programs Analyze usage trends and recommend optimization strategies Present findings and recommendations to leadership Serve as liaison between Mobility, Cybersecurity, Finance, Service Desk, and Inventory Lead mobility process review meetings Support change management communications Align operational practices with organizational policy What You'll Need Required: 7 years of experience developing and managing project budgets for all technology projects 7 years of experience developing pro-forma invoices for cost-reimbursable projects and monthly financial summary reports 7 years of experience interfacing with internal accounting departments to ensure proper budgets are used and accounting codes are current 7 years of experience developing processes to obtain timely project cost information from accounting systems 7 years of strong client skills with the demonstrated ability to communicate effectively throughout all levels of an organization 7 years of proficiency in formal project management methods, including internal documentation and external communications 7 years of experience with IBM MaaS360, Microsoft Office 365/10, Microsoft Exchange, Windows 10 Enterprise, Active Directory, SMS/SCCM, Citrix, SharePoint, Remotely Anywhere, Dam 7 years of experience conducting research for mobile device equipment, accessories, and airtime services; identifying, diagnosing, and resolving problems with mobile devices 7 years of experience configuring, testing, and supporting mobile devices (air cards, cell phones, smartphones, tablets); testing iOS (iPhone Operating System) and Android releases Physical Demands  Ability to safely and successfully perform the essential job functions consistent with the ADA and other federal, state, and local standards Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc. Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitor DEW Softech, Inc is a Global IT consulting firm specializing in staff augmentation/staff selection, solution development, solution outsourcing, and software development. Dew Softech, Inc assists our clients in defining, evaluating, selecting, and implementing solutions that advance the goal and objectives of their company, creating a competitive advantage. Dew Softech, Inc also specializes in ERP Consulting. Dew Softech, Inc consultants are highly qualified professionals whose skills provide value, quality, and exceptional performance. Dew Softech, Inc team has the breadth of services and technical savvy to help our clients conceive, execute and support integrated solutions from browser portal all the way through to their core enterprise and legacy systems. Our employees are driven to deliver results and are the primary way in which customers benefit from Dew Softech, Inc for their staff augmentation and selection needs. Dew Softech, Inc strives to be the best information systems consulting, software development and permanent placement firm in the business. We pride ourselves on our relationships with all of our customers, and the value we bring to each relationship.   Interested Not Interested   Don’t want any more emails? Unsubscribe.