TWK_2853 SSA Business Analyst position with State of Texas | Austin-TX#Hybrid | Local to Austin(Within 50-mile radius) profiles only | Social Services Applications (SSA) Experience must

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Sep 10, 2025, 10:59:22 AM (4 days ago) Sep 10

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Requirement details:
Internal job ID:TWK_2853

SSA Business Analyst

State of Texas

Austin-TX-78754 #Hybrid

NOTE:

This is Hybrid position
Position will be 3 days remote with 2 days (Mon & Fri) required to be onsite at the location listed above.
Program will only allow candidates who are LOCAL TO THE AUSTIN AREA ONLY (Within 50-mile radius)
Please do not submit candidates who are currently out of state and are planning to move to Texas. Candidates must already reside in Texas.

In-person Interview must Austin-TX

Total EXP:13 + years must

State / federal client experience must

Texas- HHSC client experienced profiles preferred

Social Services Applications (SSA) Experience must

Position Overview:

Job Description

This position is a senior-level IT Business Analyst role within the Business Automation and Social Services Applications (SSA) division.

The analyst will:

Participate in highly complex IT business requirements and related activities.
Provide analysis and guidance regarding policies, procedures, and their impact on eligibility-system functionality.
Analyze Clients assistance program policies to determine their impact on SSA automated systems (TIERS, SSP, EST, and related systems).
Meet with Clients business areas and external stakeholders to define and document system-related business requirements.
Serve as a senior analyst in developing and implementing business rules, requirements, and technical specifications for eligibility programs.
Develop, implement, and maintain quality assurance processes, standards, and best practices.
Monitor vendor performance measures and internal operations, reporting deficiencies to management.
Lead continuous process improvement initiatives by analyzing performance data, identifying trends, and recommending improvements.
Perform root cause analysis and create corrective action plans for IT systems and processes.
Provide peer reviews of business requirements documentation, technical writing, and editing.
Review complex project deliverables (charters, design documents, test plans, risk assessments) and provide feedback.
Serve as a lead resource for internal/external audit documentation and responses.
Prepare and present reports, communications, and recommendations to all levels, including executive management.
Provide production support and technical assistance to users of SSA eligibility systems.

SKILLS AND QUALIFICATIONS

Required 4 years Ability to mentor and provide consultation and direction to other Social Services Applications (SSA) staff.
Required 4 years Ability to analyze and interpret technical information including regulations, policy, and automation system documentation
Required 4 years Ability to communicate in writing, translating user/business needs into a technical style, and communicate technical instructions to system users.
Required4 years Ability to plan and coordinate individual and group work activities.

Thanks & Regards

Sekhar | Sr.IT Technical Recruiter