Re: Recuperar Cuenta Call Of Duty Mobile
Mazie Wingeier
Buenos das, tengo un problema con mi authenticador por qu no me aparece la cuenta de call of duty Mobile,y para poder ingresar necesito el cdigo que genera la aplicacin,Cmo podra volver a vincular la cuenta de Activision a el authenticador de Microsoft?
You can restore from an authenticator cloud backup (assuming there was one) but make sure no accounts have been added to the newly install app. Then sign on with recovery account to do the restore.
You can recover your account credentials from your cloud account, but you must first make sure that the account you're recovering doesn't exist in the Microsoft Authenticator app. For example, if you're recovering your personal Microsoft account, you must make sure you don't have a personal Microsoft account already set up in the authenticator app. This check is important so we can be sure we're not overwriting or erasing an existing account by mistake. -us/account-billing/back-up-and-recover-account-credentials-in-the-authenticator-app-bb939936-7a8d-4e88-bc43-49bc1a700a40
Without a backup to restore from the only option is to work with each of the service provider's account recovery methods. The authenticator app is nothing more than a code generator. The two factor is only turned on or off at the service provider end.
The Self-Service Password Reset (SSPR) tool validates your identity using any of the following authentication methods. When you set up SSPR, you will be required to choose at least two authentication methods (exception: Health and Wellness associates only need to choose one method).
This method requires you to install the Microsoft Mobile Authenticator app on your mobile phone. When you select this method for validation during a password reset, a notification will be sent to your phone, prompting you to acknowledge verification.
This method requires you to install the Microsoft Mobile Authenticator app on your mobile phone. When you select this method for validation during a password reset, you will be requested to enter a code shown on the screen of the Authenticator App, to acknowledge verification.
When using Email as a validation method, you will provide an email address external to Walmart, typically your personal address. When you select this method for validation during a password reset, you will be asked to enter a code emailed to that address containing a verification code. An email address external to Walmart is required because a Walmart-based mailbox will not be accessible if you are locked out or have to reset your password.
This method allows for an SMS text to be sent to your mobile phone containing a verification code. To complete the sign-in process, the verification code provided is entered into the sign-in interface.
When using mobile phone as a validation method, you will provide the number to a phone that can receive text messages, be it a personal or work provided phone. When you select this method for validation during a password reset, you will be asked to enter a code texted to your phone.
Today, security questions (and answers) are considered way too insecure by the industry (think how easy it is to research somebody's town of birth, or mother's maiden name on social media!) For this reason, Walmart will no longer offer Security Questions as a validation method (other than to Health & Wellness users, with an ultimate goal of removing their use all together).
To set up SSPR, you must have an active Walmart user ID and be connected to the Walmart network (or VPN). If you choose phone (text message) and/or email as your authentication methods during the setup process, you will be asked to provide a cell phone number and alternate email address (not your Walmart email).
There are some cases where associates might not be eligible to use SSPR yet. To check if your account is eligible, visit If you receive either of the below messages, you are not yet eligible for SSPR, but watch for notices as we start to roll it out to a broader set of users.
To change your password or unlock your account using the SSPR tool, it needs to verify that you are who you say you are. This is achieved through the authentication methods that you register ahead of time.
No, to be able to use SSPR you must have registered two authentication methods before you can use SSPR to unlock your account or change your password (exception: Health and Wellness associates only have to register one method).
If you are eligible to use SSPR, it is mandatory for you to set up your authentication methods or submit an opt-out request. You will be automatically prompted to set up your authentication methods once your account has onboarded to use to service.
There are some cases where associates might not be eligible to use SSPR yet. To check if your account is eligible, visit If you receive the below message, you are unfortunately not yet eligible for SSPR, but watch for notices as we start to roll it out to a broader set of users.
Walmart does not require you to use SSPR, but it is strongly encouraged. If you want to opt out, you will need to submit an opt out request at wmlink/SSPROptOut. If you choose to opt out of using SSPR, you will have to call the help desk if you ever get locked out of your account. Once you submit the opt out request form, it may take up to 24 hours to sync across systems and you may still get prompted to set up SSPR during that time. You will be able to skip SSPR set up to seven times once the requirement is rolled out.
Para configurar SSPR, debe tener una identificacin de usuario de Walmart activa y estar conectado a la red de Walmart (o VPN). Si elige el telfono (mensaje de texto) y/o el correo electrnico como mtodos de autenticacin durante el proceso de configuracin, se le pedir que proporcione un nmero de telfono celular y una direccin de correo electrnico alternativa (no su correo electrnico de Walmart).
Hay algunos casos en los que los asociados podran no ser elegibles para usar SSPR an. Para verificar si su cuenta es elegible, visite Si recibe cualquiera de los mensajes a continuacin, an no es elegible para SSPR, pero est atento a los avisos a medida que comenzamos a implementarlo para un conjunto ms amplio de usuarios.
Para cambiar su contrasea o desbloquear su cuenta usando la herramienta SSPR, necesita verificar que usted es quien dice ser. Esto se logra a travs de los mtodos de autenticacin que has registrado con anticipacin.
No, para poder usar SSPR debe haber registrado dos mtodos de autenticacin antes de poder usar SSPR para desbloquear su cuenta o cambiar su contrasea (excepcin: los asociados de Salud y Bienestar solo tienen que registrar un mtodo).
Si es elegible para usar SSPR, es obligatorio que configure sus mtodos de autenticacin o enve una solicitud de exclusin. Se le pedir automticamente que configure sus mtodos de autenticacin una vez que su cuenta se haya incorporado para usarla en el servicio.
Hay algunos casos en los que los asociados podran no ser elegibles para usar SSPR an. Para verificar si su cuenta es elegible, visite Si recibe el mensaje a continuacin, lamentablemente an no es elegible para SSPR, pero est atento a los avisos a medida que comenzamos a implementarlo para un conjunto ms amplio de usuarios.
Si ya configur SSPR, puede ver sus mtodos de autenticacin actuales en el portal MyTech en wmlink/MyTechSecurity. Para realizar cambios en sus mtodos de autenticacin, visite (debe estar en la red de Walmart o VPN).
Despus de configurar SSPR, puede cambiar su contrasea y/o desbloquear su cuenta usando la aplicacin de restablecimiento de contrasea en su BYOD o visitando en cualquier dispositivo (dentro o fuera de la red de Walmart) .
S, una vez que haya configurado SSPR, puede ir a para restablecer su contrasea y desbloquear su cuenta incluso cuando no est conectado a la red de Walmart. Sin embargo, por razones de seguridad, debe estar conectado a la red de Walmart (o VPN) para configurar o modificar sus mtodos de autenticacin.
Si no puede acceder a su cuenta y no tiene acceso a ninguno de sus mtodos de autenticacin, puede comunicarse con el servicio de asistencia o con su coordinador tcnico para restablecer su contrasea manualmente.
Walmart no requiere que use SSPR, pero se recomienda enfticamente. Si no desea utilizarlo, deber enviar una solicitud de exclusin en wmlink/SSPROptOut. Si elige optar por no usar SSPR, deber llamar a la mesa de ayuda si alguna vez se le bloquea el acceso a su cuenta. Una vez que enve el formulario de solicitud de exclusin, la sincronizacin entre los sistemas puede demorar hasta 24 horas y an se le puede solicitar que configure SSPR durante ese tiempo. Podr omitir la configuracin de SSPR hasta siete veces una vez que se implemente el requisito.
Debido a las regulaciones de HIPAA, los asociados de Salud y Bienestar deben configurar SSPR y no pueden optar por no participar. Sin embargo, los asociados de Salud y Bienestar solo deben configurar un mtodo de autenticacin; esto le permite usar SSPR sin proporcionar ninguna informacin personal (correo electrnico o nmero de telfono alternativo) si selecciona la aplicacin como su mtodo de autenticacin.
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