66% of shoppers say positive reviews are an important factor in choosing a business.*
Messaging
Customers don’t always have time to call when they want to reach out to your business. Chat directly with your customers through your Business Profile.
Online reviews are a great way to see customer feedback and can help new people find you online. Respond to your reviews and show the world that you value your customers.
*Google/Ipsos Connect, 2 out of 3 purchasers say positive reviews are an important factor in selecting a business to purchase from, "Benefits of a Complete Business Listing on Google," October 2017.