Unable to load DICOM Images from Keystone

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Nathan Adlard

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Sep 26, 2022, 10:31:45 AM9/26/22
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Hi All,

Thank you for reading.

I have 3 IMACs using Horos and one of them is unable to load any DICOM images. I can retrieve and query the images and it will load up the pet names etc, however when i double click them it won't load up the actual DICOM image.

The network is all setup correctly.

Any idea?

Stephen Douglas Scotti

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Sep 26, 2022, 1:09:35 PM9/26/22
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Did you enable the network log and see any errors when you try to load the images ?

Do the other 2 iMacs work and only 1 does not ?  Are you using different version of Horos on those ?  Do any of them have an M1 chip, etc.

Nathan Adlard

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Sep 27, 2022, 3:35:27 AM9/27/22
to Stephen Douglas Scotti, Horos Project
Hi Stephen,

The MAC that isn't working does have a M1 chip opposed to the others having Intel.



Kind Regards, 



Nathan Adlard   


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e: nathan...@yotelecom.co.uk

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Stephen Douglas Scotti

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Sep 27, 2022, 3:37:57 AM9/27/22
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Did you try the release candidate for Apple chip processors ?

https://horosproject.org/horos-content/Horos4.0.0RC5_Apple.dmg

/sds

Nathan Adlard

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Sep 27, 2022, 6:48:00 AM9/27/22
to Stephen Douglas Scotti, Horos Project
Hi

Just tried that and had the same problem unfortunately




Kind Regards, 



Nathan Adlard   


p: 02380 516980

e: nathan...@yotelecom.co.uk

w: www.yotelecom.co.uk



Registered Office: 6 Brookvale Road (Second Floor), Portswood, Southampton, Hampshire, SO17 1QL. Company Reg: 08485564. To read our full email disclaimer please click here


One of Yo's Founders wrote a free book called Simple Changes That Guarantee Success In Business to help our clients and partners become more successful.


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