OT: Word OLE error - can't open file - Help!

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Mari Hodges

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Mar 30, 2011, 9:02:15 PM3/30/11
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Sorry for the off-topic post. Could someone please help me urgently or direct me to where I can find information?

 

I just finished a 220-page translation, saved the file, went back and added a text box border that I'd missed, and now the file gives me an error when I try to open it. I got a little window that said that Word found the following errors but it repaired them and a list that said OLE fields and comments. When I clicked on show, it went to a place in the document that has a graphic. I tried to save as it told me to and reopen, and every time it froze up, and now it tells me the file is damaged and cannot be opened. This happened with both my saved files. Luckily I have 2 more exactly the same that I saved with a different name, but I am afraid to open them now.

 

I know nothing about OLE fields. The document does have a table of contents with links to the chapters.

 

Please help!

 

Mari Hodges @ in dire straits

 

Christopher Girsch

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Mar 30, 2011, 9:17:46 PM3/30/11
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Subject: OT: Word OLE error - can't open file - Help!

 

Sorry for the off-topic post. Could someone please help me urgently or direct me to where I can find information?

 

I just finished a 220-page translation, saved the file, went back and added a text box border that I'd missed, and now the file gives me an error when I try to open it. I got a little window that said that Word found the following errors but it repaired them and a list that said OLE fields and comments. When I clicked on show, it went to a place in the document that has a graphic. I tried to save as it told me to and reopen, and every time it froze up, and now it tells me the file is damaged and cannot be opened. This happened with both my saved files. Luckily I have 2 more exactly the same that I saved with a different name, but I am afraid to open them now.

 

I know nothing about OLE fields. The document does have a table of contents with links to the chapters.

 

 

Mari

 

What version of Word are you using?

 

Did you use Trados? Did you lock down the crossreferences when translating?

 

http://office.microsoft.com/en-us/word-help/lock-or-unlock-a-field-HP005189392.aspx

 

 

Chris Girsch

Mari Hodges

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Mar 30, 2011, 9:27:23 PM3/30/11
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No, I have no idea what locking and unlocking fields is. I just translated the document and updated the table of contents. I'm using Word 2007 and I didn't use any type of TM tool. Now it doesn't let me do anything.

 

Mari Hodges

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Tom Donahue

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Mar 30, 2011, 9:27:57 PM3/30/11
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Mari Hodges writes:

> it froze up, and now it tells me the file is damaged and cannot be opened.
> This happened with both my saved files. Luckily I have 2 more exactly the
> same that I saved with a different name, but I am afraid to open them now.

Sorry, I don't know about the OLE error, but in this case I would make copies
of the copies in Windows Explorer and try to open those. Also before doing
it mail copies to GMail or whatever you use for online storage.

--
Tom Donahue

Randi Simons

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Mar 30, 2011, 9:36:32 PM3/30/11
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Hi Mari,

I don't know what version of Word you're using or what the exact error message
was that you got when you tried to open the file, but the information at this
website may be helpful:



Nora Stevens Heath

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Mar 30, 2011, 9:36:26 PM3/30/11
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If worse comes to worst, try opening the document in another editor
(Wordpad, Notepad, even OpenOffice Writer) just to get your translated
text out. You can then create a new Word document and focus on getting
the formatting to match the original.

Good luck--
Nora

--
Nora Stevens Heath <no...@fumizuki.com>
J-E translations: http://www.fumizuki.com/

Jeremy Angel

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Mar 30, 2011, 9:59:46 PM3/30/11
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Hi Mari,

Just a thought. Do you use Google Desktop Search?
I've been saved in the past a few times when Word has thrown a fit, and have been able to recover all text for a file except for maybe the last 20 minutes of work from the GDS index.
It should work if you have GDS configured to keep previous versions.
If you're using Windows 7 or running Windows Search in Vista or XP, you might be able to use the Windows Search index file in the same way, but I have no knowledge in that respect. Maybe someone here knows. 
--
Jeremy Angel
Nagano, Japan

Minoru Mochizuki

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Mar 30, 2011, 10:29:35 PM3/30/11
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Object Linking and Embedding (OLE) is a technology developed by Microsoft that allows embedding and linking to documents and other objects.

See: http://en.wikipedia.org/wiki/Object_Linking_and_Embedding

 

Minoru Mochizuki

 

From: hon...@googlegroups.com [mailto:hon...@googlegroups.com] On Behalf Of Mari Hodges
Sent: Thursday, March 31, 2011 10:02 AM
To: hon...@googlegroups.com
Subject: OT: Word OLE error - can't open file - Help!

 

Sorry for the off-topic post. Could someone please help me urgently or direct me to where I can find information?

Melinda Hull

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Mar 30, 2011, 11:03:39 PM3/30/11
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Mari,

 

Sorry to hear about your troubles.  I had a really bad malware problem about a year and the following forum was a great resource to help me resolve the problem. 

 

Geeks to Go at http://www.geekstogo.com/

 

I already did a search for your problem but without the exact wording of your error message I did not uncover anything very helpful.   If you register you may be able to get help from a real live “geek”.

 

 

 

Melinda Hull

 

 

 

 

Keith Wilkinson

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Mar 31, 2011, 7:56:04 AM3/31/11
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OLE is used to paste graphics or the like from other programs,
such as MS Visio. If you don't have the other program or the
file that was pasted then you may get into trouble.

* * * * * * * * * * * * * * * * * * *
If you have time, it's recommended that you try this first:
If you want to check for, and repair, any possible hard disk
problem, go to Accessories on the Program menu and
select Command Prompt. Enter :
chkdsk c: /r
(On Windows 7 you will need to right-click Command Prompt
and select "Run as Administrator")
Answer Yes to the prompt and reboot your computer.
It can take 30 min. or more to check/repair your whole hard disk.
* * * * * * * * * * * * * * * * * * *

MS Word has a file recovery converter.
Use the "File Open" menu, and at the right of the File Name
in the dialog box you will see a File Extension drop-down menu
(this will display something like *.docx or *.doc by default).
Select the "File Repair Converter" or some such name from
this menu, then select the file that you want to repair
(because you can't open it).

You can also check if your copy of Word is damaged:
Google for "Diagnose and repair crashing Office programs
by using Office Diagnostics" and you will find MS info.
on how to check this in MS Word 2007 or later.

HTH (Hope This Helps)

Mari Hodges

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Mar 31, 2011, 9:39:13 AM3/31/11
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Thank you everyone for all the suggestions. A kind soul on the list was able
to open in, delete an offending comment, copy everything and resend it to me
in another problem minus the error with only some formatting changes. I
wasn't able to do that myself, though I have been able to copy parts before
that spot. I did read on a Microsoft solutions page that you may have to
replace your template in a case like that, which I haven't gotten to since I
don't understand too well.

I use Windows 7, Word 20070, the program works for all other documents and
this document has a lot of graphics in it. I don't know what program the
client used to create them. Could that be the source of the problem? The
culprit seems to have been a comment attached below a graphic inside a
table. The document was also repaginating much before this happened, but I
thought that was because it was long, I didn't realize that was a bad thing.

I haven't tried all the suggestions yet, but this one
http://www.geckoandfly.com/1822/how-to-recover-corrupt-microsoft-office-word
-document/
didn't work. A couple of the ones on http://support.microsoft.com/kb/918429
didn't work but I haven't gotten through all of them. Haven't tried the
geeks to go forum yet. If I learn anything more, I will let you all know.

Thank you again to everyone for the help and suggestions.

Mari Hodges

-----Original Message-----
From: hon...@googlegroups.com [mailto:hon...@googlegroups.com] On Behalf

Mari Hodges

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Apr 3, 2011, 11:33:48 PM4/3/11
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Hi again Jeremy,

 

Been meaning to get back to you! Thanks for the idea. I don't use that. Does that automatically save older versions? I'll look into it. I use Windows 7 but couldn't find any older versions or temp files. I got the same problem again on one other related file, which is making me very suspicious of the original file from the client. I'm still trying to finish up this monster project, though, so I'll deal with it next week. Ya, what a scare that was. And it took about 5 hours before I got a workable file again. What a nightmare!

 

Mari

 

From: hon...@googlegroups.com [mailto:hon...@googlegroups.com] On Behalf Of Jeremy Angel
Sent: Wednesday, March 30, 2011 11:00 PM
To: hon...@googlegroups.com
Subject: Re: OT: Word OLE error - can't open file - Help!

 

Hi Mari,

--

Jeremy Angel

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Apr 4, 2011, 9:16:25 PM4/4/11
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On 4 April 2011 12:33, Mari Hodges <ma...@marihodges.com> wrote:

 

Been meaning to get back to you! Thanks for the idea. I don't use that. Does that automatically save older versions? I'll look into it. I use Windows 7 but couldn't find any older versions or temp files.


Since using Windows 7, I don't use Google Desktop Search much for searching my desktop, since Win 7's search function allows searching within folders, and provides snippets, etc. GDS churns out results for every drive you have listed, and I use it for quick checks on katagaki of people, etc., that I know is included somewhere in thousands of files. 
But the main reason I still keep GDS going is precisely because it's saved me in the past when Word has corrupted a file. If you turn on the "Enable Enhanced Content Indexing" option, it saves older versions of files. Of course, you don't get the formatting, but at least you don't lose the text. The only other drawback with GDS is that the index file can grow to several GB depending on the volume of data you're indexing, and you can't choose where to locate the index file. It is hard-wired to sit in your C drive, so can become a problem if you don't have much space there.  (There is, however, a plug-in,  TweakGDS, that enables you to locate the GDS index elsewhere)

Cheers,

Jeremy
 

Scott Reynolds

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Apr 4, 2011, 9:38:44 PM4/4/11
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On Apr 5, 2011, at 10:16 AM, Jeremy Angel wrote:

> But the main reason I still keep GDS going is precisely because it's saved me in the past when Word has corrupted a file. If you turn on the "Enable Enhanced Content Indexing" option, it saves older versions of files. Of course, you don't get the formatting, but at least you don't lose the text.

Sorry to jump in here, but are you sure that the entire contents of even long files is indexed (and therefore backed up)? I remember that in the past this was an issue for some people (there were complaints that only the first part of very long files was being indexed), but the specifications of GDS may have changed since I stopped using it.

--
Scott Reynolds
scot...@gmail.com


Jeremy Angel

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Apr 5, 2011, 3:24:17 AM4/5/11
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On 5 April 2011 10:38, Scott Reynolds <scot...@gmail.com> wrote:

Sorry to jump in here, but are you sure that the entire contents of even long files is indexed (and therefore backed up)? I remember that in the past this was an issue for some people (there were complaints that only the first part of very long files was being indexed), but the specifications of GDS may have changed since I stopped using it.

Hi Scott,

Thanks for the reminder. I haven't had to resort to GDR for rescue purposes recently, and had forgotten that issue. All I remember is my gratitude to GDR at the time for saving me, but I've just checked with a couple of long files, and you're right, the problem remains. What a drag. You'd think they'd fix that. Short files appear to be fine. 
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