Hi all,
I'm surprised that people are confident in warning others of "danger" before receiving any work at all from an agency.
To clear things up, although I stopped working with them about a year ago, I have done quite a bit of work with this agency. Their rates are low, but they do pay on time on the last day the month for any and all work done that month, which is great. Many other agencies don't pay until they receive payment from the client, sometimes months later.
I also did their trial, after which it took a few months to receive work from them (perhaps because they had enough translators to cover the amount of work they were processing at the time).
Most of the work I received was research papers from some rather distinguished universities.
If you click on "Our Translators" and scroll down you will find the agency's address and the name of the main (and perhaps only) project manager, Mr. Yoshio Omata, located in Fukuoka.
Yes, he is extremely brief in his correspondences, perhaps because he is busy. Don't expect emotional support from this agency :)
Regards,
Sarah McNally