problem accessing GUI after installation of HOMER 7

[shachar boaz]

i installed homer 7 with the bash installation script.

when i did it at home on a VM i works fine and i am able to access the UI using the ip address .

when i did the same at work i cant access the login screen and i see on the browser tab the H sign and this: {{hepicCtrl.title||"HOMER"}}.

during the installation i saw only one error :

updated 5 packages in 17.1s

Using environment: development

error: password authentication failed for user "homer"

    at Connection.parseE (/opt/homer-app/node_modules/pg/lib/connection.js:545:11)

    at Connection.parseMessage (/opt/homer-app/node_modules/pg/lib/connection.js:370:19)

    at Socket.<anonymous> (/opt/homer-app/node_modules/pg/lib/connection.js:113:22)

    at Socket.emit (events.js:198:13)

    at addChunk (_stream_readable.js:288:12)

    at readableAddChunk (_stream_readable.js:269:11)

    at Socket.Readable.push (_stream_readable.js:224:10)

    at TCP.onStreamRead [as onread] (internal/stream_base_commons.js:94:17)

Using environment: development

error: password authentication failed for user "homer"

    at Connection.parseE (/opt/homer-app/node_modules/pg/lib/connection.js:545:11)

    at Connection.parseMessage (/opt/homer-app/node_modules/pg/lib/connection.js:370:19)

    at Socket.<anonymous> (/opt/homer-app/node_modules/pg/lib/connection.js:113:22)

    at Socket.emit (events.js:198:13)

    at addChunk (_stream_readable.js:288:12)

    at readableAddChunk (_stream_readable.js:269:11)

    at Socket.Readable.push (_stream_readable.js:224:10)

    at TCP.onStreamRead [as onread] (internal/stream_base_commons.js:94:17)

how can i resolve this issue

thanks

[Lorenzo Mangani]

Hi,

This would suggest an impaired connection to the DB. Check for local ACL, firewalls, or anything which might prevent the API/UI from communicating with the database, assuming its up and provisioned correctly by the installer. Please open an issue on the homer-installer repository to get dedicated help.

Thanks!

Kind Regards,

Lorenzo Mangani

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[shachar boaz]

do you have a link for homer-installer repository?

cant find it on line

[Aqs Younas]

Could you please check if you are able to connect to postgresql server using the details available in config.js file. 

https://github.com/sipcapture/homer-app/blob/master/server/config.js#L5

You can follow the below link to file an issue 

https://github.com/sipcapture/homer-installer/issues

Br, Aqs

[shachar boaz]

thanks

i tried connecting to the UI from another computer nd now i see the login screen but when i type the initial user and password "admin/sipcapture" i get this message:

Error: Something went wrong, no JWT token received, probably wrong credentials used to login

[Aqs Younas]

Could you check if Postgres is running and homer-app is able to connect to it using the details available in config.js file. 

Br, Aqs. 

[shachar boaz]

which config.js are you reffering? can you write the path?

בתאריך יום חמישי, 6 ביוני 2019 בשעה 21:37:34 UTC+3, מאת Aqs Younas:

[Aqs Younas]

Please, give the latest installer script a shot on fresh Machine, you should be able to have Homer-App running. As there was some issue in PostgreSQL repository. 

Or you can manually install PostgreSQL-10 and configure homer-app according to below documentation. The config.js file path should be `/opt/homer-app/server/`

https://github.com/sipcapture/homer-app/tree/master/docs/dev

Br, Aqs. 

[shachar boaz]

'when i ran this command at home : curl -X POST localhost:80/api/v3/auth -d "username=admin&password=sipcapture

i get a token

when i run it at work i get an authentication error.

what can be the problem and can it be fixed?

i compared some config files and it looks the same

[shachar boaz]

does homer 7 needs to access a DNS in order to work?

and i see that when i try to access the UI the server tries to connect to 192.30.252.153.

does it needs to connect to this address?

On Monday, June 10, 2019 at 10:03:43 AM UTC+3, Aqs Younas wrote:

[Lorenzo Mangani]

Hithere,

This very much depends on how you deployed it. In Docker, it uses the internal DNS. On a normal system, it uses itself.

This seems potentially related to the database although I'm not sure from the description - ports might tell more. If you can share the details of your setup we might be able to help understand the relevance of this/

Thanks,

Kind Regards,

Lorenzo Mangani

Managing Director and Core Dev

QXIP BV - Capture Engineering

Amsterdam, The Netherlands

[shachar boaz]

what kind of setup details do you need?

[shachar boaz]

i installed homer 7 again on a new linux machine but i have the same problem. maybe it has something to do with my network but i can not figure out the problem.

maybe you can tell me what information you need from my installation  in order to solve this issue. (printouts from specific file etc.)

[Aqs Younas]

You need to make sure. 

1. Postgresql is up and running. 

2. Homer-app(systemctl status homer-app) is running

3. Homer-app is able to connect to postgresql using the details available in 

https://github.com/sipcapture/homer-app/blob/master/server/config.js#L2-L5

Br, Aqs.

[shachar boaz]

everything is up and running.

this is what i get when i try to connect to the DB with the credentials in the config file:

psql: could not connect to server: Connection refused

        Is the server running on host "172.21.100.71" and accepting

        TCP/IP connections on port 5432? 

[Aqs Younas]

You need to check your database configurations. Looks like homer-app is unable to connect to postgresql. Below may be below link will help you. 

https://stackoverflow.com/questions/32439167/psql-could-not-connect-to-server-connection-refused-error-when-connecting-to?answertab=active#tab-top

Br, Aqs. 

[shachar boaz]

i followed the instructions on this web page and now i am able to connect to the psql using this command:

psql -h 172.21.100.71 -d homer_data -U homer

but the problem with the GUI still exist.

do you have any other ideas?

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