Re: Watch Full Movie 99 Songs
Avery Blaschko
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- leaving watch and phone on chargers next to each other with the Spotify app open on both (and periodically waking watch up so that it registers as active).
- force quitting the app on both watch and phone.
- uninstalling and reinstalling the app on the watch.
- logging out of and logging back into the app on the phone.
- logging out and uninstalling the app on the phone and then reinstalling the app and logging back in on the phone.
- unpairing and repairing the watch (and choosing to set up watch as new, not restore from backup).
- trying from a different wifi connection.
- trying from a cellular data connection (on phone).
Before I got my new watch, my old watch (series 4) was updated to watchOS 8.1 and had downloaded songs in that section of the watch app. However, these downloads were initially done prior to watchOS 8.1. I don't recall manually initiating a download to my old watch after it was on 8.1.
Having the same issue. Have Series 7 with GPS+Cellular and I'm getting stuck at the exact same screen. Everything worked fine on my Series 4 watch without a problem, but all of a sudden my new watch can't download anything at all.
I went to the watch app and noted that the "Downloading..." message was still there. After a little while, I got the notification on the watch that streaming was available. Based on one of the suggestions in the main watch download/playback thread, I actually tried to get it to stream from the watch itself to my airpods. It had a hard time connecting to the airpods but eventually did so after I force quit the app on my phone. At that point, I noticed that the "Downloading..." message on the watch was gone -- it said something about adding music via the main app. I was able to download normally via the phone app after that.
So I guess the issue might be that the watch app has to stream directly once before it will permit downloads? That is definitely not how it worked on my old watch/pre-watchos 8.1, so I'm still going to assume there's an unexpected bug.
@empeimaj2 I have tried that and when I click the watch logo in the spotify app on the watch, it just sits on loading and never actually connects. Did yours take a while? Or did it connect pretty quickly?
Mine was having all the same issues. I contacted Spotify and they said I had a corrupt device somewhere. They removed all devices and I reinstalled the app on my phone and it worked. It then asked if I wanted the app to track with other apps and I put "do not allow" and it stopped working again. So I redownloaded it and allowed the app to track and its working again. So I think that notification makes a difference on if it will download or not.
Still not fixed. I cannot download new songs for my runs which makes the watch app pointless for me! Come on Spotify, this is broken for at least 3 months now, with upgrading spotify several times, currently running the latest version. Thinking about switching to Apple Music...
If you haven't tried any, then we suggest you head to this thread which is currently handling this issue. There you'll find some troubleshooting options and if the issue persists, you can add your +Vote and device info so we can pass it onto the relevant team.
The trick is to disconnect the phone's bluetooth and close the apple watch spotify app. Then click the "download on apple watch" on the spotify iphone app. Then start the apple watch spotify app while the watch is connected to Wi-Fi but bluetooth not connected to the phone. The playlist download should start
The folks at our tech team are currently looking into this issue, so make sure to vote for the Ongoing Issue here, if you haven't already. Make sure to follow the steps provided in the Status update, as that's been reported to fix the issue for some community members.
i have the watch 7, running os 8.6, iPhone 13 pro running the latest ios 15 - I've gone through all the troubleshooting and cannot get my songs to redownload - this is after the watch app crashed on me during a run.
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I have an apple watch SE and downloaded a spotify playlist to play offline. If I turn on my apple watch and my phone is not nearby, then when I open the spotify app it won't play my downloaded playlist. It will only work if my phone is nearby for a few minutes to "sync". Then I can leave my phone to workout and the spotify app will work fine. It shouldn't need to pair with my phone to play a downloaded playlist.
I just own a Apple Watch SE to workout without my phone, but it's impossible to open the Spotify app on Apple Watch because there's no type of connection turned on (wifi or bluetooth), and after a few seconds the app crashes.
Also, as this could be version-related, include in your next response the OS version of your Apple Watch and your iPhone, along with the Spotify version you're currently running. This will give us a better look at the issue.
I tried a clean reinstall of the app, but it didn't make a difference. It defenitely seems like a bug with the app as it just crashes if there is no wifi or bluetooth to phone connection. I've been listening to podcasts and apple music offline with no problem, so it's not my apple watch.
In this case, we'd like to gather some additional info. Would you mind sharing with us the make/model and OS of the affected devices (both your phone and watch) along with the Spotify version you're running?
On another note, are you downloading playlists/podcasts to your Apple Watch from the Watch app, or are you downloading content to your Apple Watch from your iPhone? Have you tried both methods? It happens the same no matter which one you use? It'd be awesome if you could check. You can see how to do both in this article.
Hey folks,
Thank you for your replies and reports!
If you've already reinstalled the app and it doesn't fix your issue, we'd suggest that you go over the steps in this FAQ as you'll find further troubleshooting which could solve your issue.