STAR password unlock and reset

[Savoie, Janice]

We are trying to give access to our night time operators to reset STAR passwords without giving them the root account login.

Does anyone have a process setup to reset passwords without using the root account login?

Is anyone using some type of software to reset STAR passwords?

 

Thank You,

Janice Savoie

West Jefferson Medical Center

Sr. Systems Analyst, IT

(504)349-1395

 

 

 

This message contains confidential information and is intended only for the individual named. If you are not the named addressee you should not disseminate, distribute or copy this e-mail. Please notify the sender immediately by e-mail if you have received this e-mail by mistake and delete this e-mail from your system. E-mail transmission cannot be guaranteed to be secure or error-free as information could be intercepted, corrupted, lost, destroyed, arrive late or incomplete, or contain viruses. The sender therefore does not accept liability for any errors or omissions in the contents of this message, which arise as a result of e-mail transmission. If verification is required please request a hard-copy version. West Jefferson Medical Center, 1101 Medical Center Blvd. Marrero, LA. 70072. www.wjmc.org.

[Doug]

Our McKesson RSA created a login for our helpdesk to use for looking
up usernames and resetting passwords separte from using the root
account. If you have McKesson RSA servcies they might be able to help
you. It's a custom script thing and may charge now for it now.

> This message contains confidential information and is intended only for the individual named. If you are not the named addressee you should not disseminate, distribute or copy this e-mail. Please notify the sender immediately by e-mail if you have received this e-mail by mistake and delete this e-mail from your system. E-mail transmission cannot be guaranteed to be secure or error-free as information could be intercepted, corrupted, lost, destroyed, arrive late or incomplete, or contain viruses. The sender therefore does not accept liability for any errors or omissions in the contents of this message, which arise as a result of e-mail transmission. If verification is required please request a hard-copy version. West Jefferson Medical Center, 1101 Medical Center Blvd., Marrero, USA,www.wjmc.org.

[Beth Ciampa]

Our RSA created  (SAM) user names/passwords for all of our Tech's & on-call staff.

It also keeps track of who is using SAM and if they make a mistake like we had happen in the past.  We had a user bring down Star before while using the Root login. 

Ex: Sam(user)  Sam is the prefix for everyone & the next 5 characters of their HBO login & then we gave everyone a generic password that requires them to change it the first time they login to this new samuser login.

We restricted their access to Users & Printers & Plotters only.  They can reset users & reset printers on Unix too.

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