Allow the install to run fully and simply follow the prompts.When install has completed, ensure Kies program is closed and right mouse click the shortcut Kies program icon on your desktop and select properties.Now select Shortcut Tab (if not already displayed) and Open File Location button.A new window will open with the Kies.exe file selected and highlightedAgain right mouse click this file and select 'RUN AS ADMINISTRATOR'.Close window and go back to desktop and select Kies shortcut windows will pop-up security prompt select ok.Kies will now open after a short pause. Ensure your Phones USB settings are set to Samsung Kies.Now connect your phone to PC USB port. After a short while your phone should be detected and connected.I hope this helps someone....Sanstorm
HI I was wondering if I could ask a question I have a plain Samsung cell phone. The software that works with my samsung cell phone is Samsung Kies. Ever since I Installed the November 2021 for windows 10 I can not install the Samsung Kies software. When I put my transfer cable into my Samsung cell phone and then into my usb port on the desktop tower no drivers install for my cell phone to connect to Samsung Kies because I am thinking that the samsung Kies software is no longer supported.
My Samsung flip phone in settings has Ask on connection or the next method is use Mass storage witch I do not have a memory stick for my Samsung cell phone the last connection is Samsung Kies. As I have said that Samsung Kies is not supported any longer and I can not transfer any new photos off my cell phone to my windows 10 home witch is on my desktop.
I do not have any way to put anything on mass storage from cell phone I only can put photos on my cell phone. When I do connect my samsung cell phone to my computer I have two options Kies application and under that my phone has mass storage but I do not have any usb stick to put my photos from my phone on a stick to use as mass storage.
HI After I plugged my usb cable into my cell phone and the usb cable into my computer my connections came up on my phone with Samsung Kies or Mass storage. When I clicked on mass storage i got a red circle and a message saying insert Memory card. I do not have a memory card for my cell phone. I am just wondering do I need some drivers to be installed on my laptop in order to transfer my photos from cell phone to my laptop. I should mention that I am using windows 11 home. Could this also be the problem is this why I cannot transfer my photos off my cell phone to my laptop.
That is why I am trying to find some free software to transfer my photos off of my samsung cell phone. Since I cannot use Samsung Kies on windows 11 any more. I have windows 11 home on this new dell laptop right now. I do not have a Microsd card for my phone right now.
Once reinstalled, disconnect the phone off USB. Switch USB debugging back on in your phone settings, and reconnect the phone back - you'll see windows load another set of drivers for your phone. Wait until it is completed. (This step is a precautionative measure to ensure your phone is identified with all the necessary drivers)
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