Hi all,
We have used Google Groups as our method of communication for several years now and it’s time for an upgrade!
BloomReach's products are growing together and so should our community. After careful consideration and lots of discussions, we are considering Discourse as the tool of choice.
Discourse is fully open-source, flexible and open and therefore fits the Hippo DNA perfectly.
The big five advantages that Discourse offers over Google Groups are:
- Ability to build sub-forums to enable more focused discussions
(e.g., HST, Enterprise features, beta releases) where interested parties
can talk in detail without the entire community being notified.
- Ability to highlight contributors (e.g., badges for most answers to
questions, profiles with links to business) so we can recognize folks
who have been major participants in conversations and helped others.
- Ability to reduce duplicate posts by showing related questions,
stickied posts, etc. + a much better search.
- Ability to add features like FAQ, voting for features, @mentioning
relevant parties.
- Ability for folks to keep using Discourse as a plain old mailing list.
I wanted to run the overall idea by you to get your feedback. Your comments, concerns, and ideas are welcome!
Thanks,
Niklas