Hippo Experiments Issue

[Fabricio Milone]

Hi all,

I've been trying to implement a Hippo Experiment in my demo project without luck. 

What I'm trying to do is this: 

I have a carousel in the home page displaying some banner documents. I would like to configure an experiment using a variation of that banner and catch whether or not a user goes to a product page (or product list page http://localhost:8080/site/products, it doesn't matter really this is just to try out the functionality).

I am able to configure the Goal (to a specific page like products), create the proper component variant, select the specific goal in the new variant (so Default-A and Default-B are created), then all my components are locked and the experiment seems to be running properly.

The issue is that no visitors are tracked in my experiment. I can see them under Audiences menu, I can set up personas and component configuration based on personas also works ok. But when I want to see how many views each of my experiments have it is always 0 (zero). Screenshot attached.

I'm wondering if I missed something in the configuration, since my Persona config and targeting stuff is working, why this experiment is not tracking visitors at all?

Additional information:

-I've tried to open the page from an external source (from internet), in case visitors are not tracked when they have the same ip address as the admin (I didn't find anything regarding this in the documentation, so I tried :) ). 

-I'm running Hippo 10.1.0-rc-1 Enterprise edition.

-My project was created following hippo tutorials, based on the gogreen site, but I've added some custom pages and component, but no more than that.

I'd really appreciate the help here, since I've been trying to find some information and also more documentation of the process but as this is pretty new, I'm kind of lost here :(

Thank you in advance!

Note: not sure what happened with my other post, I hope this is not a duplicate, sorry about that in such case :) 

Regards,

Fab

[Michiel Eggermont]

On Wed, Dec 2, 2015 at 4:43 AM, Fabricio Milone <oici...@gmail.com> wrote:

Hi all,

Hi Fabricio. 

I've been trying to implement a Hippo Experiment in my demo project without luck. 

What I'm trying to do is this: 

I have a carousel in the home page displaying some banner documents. I would like to configure an experiment using a variation of that banner and catch whether or not a user goes to a product page (or product list page http://localhost:8080/site/products, it doesn't matter really this is just to try out the functionality).

I am able to configure the Goal (to a specific page like products), create the proper component variant, select the specific goal in the new variant (so Default-A and Default-B are created), then all my components are locked and the experiment seems to be running properly.

The issue is that no visitors are tracked in my experiment. I can see them under Audiences menu, I can set up personas and component configuration based on personas also works ok. But when I want to see how many views each of my experiments have it is always 0 (zero). Screenshot attached.

I'm wondering if I missed something in the configuration, since my Persona config and targeting stuff is working, why this experiment is not tracking visitors at all?

Additional information:

-I've tried to open the page from an external source (from internet), in case visitors are not tracked when they have the same ip address as the admin (I didn't find anything regarding this in the documentation, so I tried :) ). 

Visitors with same ip *are* tracked but the system won't be able to geo-locate such visits since the ip is local.

-I'm running Hippo 10.1.0-rc-1 Enterprise edition.

-My project was created following hippo tutorials, based on the gogreen site, but I've added some custom pages and component, but no more than that.

I'd really appreciate the help here, since I've been trying to find some information and also more documentation of the process but as this is pretty new, I'm kind of lost here :(

By default visits aggregation and experiment training processes are not running when you start. So my guess is that's the cause.

You can read how to start those processes in [1].

If the processes are running, then it could also be a matter of waiting a bit more, because experiments are only trained with "expired" sessions. The default session expiration timeout is 30 minutes, which is fine for production. For testing purposes you can adjust it to e.g. 1 or 2 minutes by setting the property targeting:newVisitIdleTimeMinutes as described in [1].

Hope that helps. If not, please don't hesitate to ask again

Kind regards,

Michiel Eggermont

[1] http://www.onehippo.org/library/enterprise/enterprise-features/targeting/dataflow.html

Thank you in advance!

Note: not sure what happened with my other post, I hope this is not a duplicate, sorry about that in such case :) 

Regards,

Fab

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[Mathijs den Burger]

On Wed, Dec 2, 2015 at 9:56 AM, Michiel Eggermont <m.egg...@onehippo.com> wrote:

On Wed, Dec 2, 2015 at 4:43 AM, Fabricio Milone <oici...@gmail.com> wrote:

Hi all,

Hi Fabricio. 

I've been trying to implement a Hippo Experiment in my demo project without luck. 

What I'm trying to do is this: 

I have a carousel in the home page displaying some banner documents. I would like to configure an experiment using a variation of that banner and catch whether or not a user goes to a product page (or product list page http://localhost:8080/site/products, it doesn't matter really this is just to try out the functionality).

I am able to configure the Goal (to a specific page like products), create the proper component variant, select the specific goal in the new variant (so Default-A and Default-B are created), then all my components are locked and the experiment seems to be running properly.

The issue is that no visitors are tracked in my experiment. I can see them under Audiences menu, I can set up personas and component configuration based on personas also works ok. But when I want to see how many views each of my experiments have it is always 0 (zero). Screenshot attached.

I'm wondering if I missed something in the configuration, since my Persona config and targeting stuff is working, why this experiment is not tracking visitors at all?

Additional information:

-I've tried to open the page from an external source (from internet), in case visitors are not tracked when they have the same ip address as the admin (I didn't find anything regarding this in the documentation, so I tried :) ). 

Visitors with same ip *are* tracked but the system won't be able to geo-locate such visits since the ip is local.

Note that can you fake a visitor's location on localhost by injecting a custom X-Forwarded-For header in requests to the site. See http://www.onehippo.org/library/enterprise/enterprise-features/targeting/targeting-faq.html for details.

hth,

Mathijs

[Fabricio Milone]

Hi Michiel,

Thanks for your help, I didn't notice that part of the documentation before (Hippo 10.1.x only).

I did follow those steps but now I'm getting this error on my logs every 10 seconds after enabling the VisitorAggregator job:

[INFO] [talledLocalContainer] 03.12.2015 14:04:03 WARN  dataflowScheduling-1 [AbstractDataFlowService.run:141] Exception while processing job 'VisitsAggregatorJob': java.lang.UnsupportedOperationException: retrieveLogInterval has not yet been implemented.

Visitors are still 0 in the experiment, so I guess that job is not completing at all, even though that's just an INFO message. 

I have upgraded to Hippo 10.1.0 just in case, same error. I also set up elasticsearch, the index, all the necessary configuration as per the documentation today.

I also tried to add a dependency for targeting-elastic to my project, but it didn't work. 

What is missing here?

Thanks for your help again!

Regards, 

Fab

[Fabricio Milone]

That's very useful!

Thanks

Fab

[oici...@gmail.com]

Hi all,

I've been trying to implement a Hippo Experiment in my demo project without luck. 

What I'm trying to do is this: 

I have a carousel in the home page displaying some banner documents. I would like to configure an experiment using a variation of that banner and catch whether or not a user goes to a product page (or product list page http://localhost:8080/site/products, it doesn't matter really this is just to try out the functionality).

I am able to configure the Goal (to a specific page like products), create the proper component variant, select the specific goal in the new variant (so Default-A and Default-B are created), then all my components are locked and the experiment seems to be running properly.

The issue is that no visitors are tracked in my experiment. I can see them under Audiences menu, I can set up personas and component configuration based on personas also works ok. But when I want to see how many views each of my experiments have it is always 0 (zero). Screenshot attached.

I'm wondering if I missed something in the configuration, since my Persona config and targeting stuff is working, why this experiment is not tracking visitors at all?

Additional information:

-I've tried to open the page from an external source (from internet), in case visitors are not tracked when they have the same ip address as the admin (I didn't find anything regarding this in the documentation, so I tried :) ). 

-I'm running Hippo 10.1.0-rc-1 Enterprise edition.

-My project was created following hippo tutorials, based on the gogreen site, but I've added some custom pages and component, but no more than that.

I'd really appreciate the help here, since I've been trying to find some information and also more documentation of the process but as this is pretty new, I'm kind of lost here :(

Thank you in advance!

Regards,

Fab