Havinggone through the performance of downloading, and asking me if I really want to update to this offered version and replying in the affirmative, I am then asked if I want a typical, bespoke or complete installation.
In order to get better information about your system, please download the Intel System Support Utility (SSU). Run the SSU scan (check "Everything") and save the results. The .txt file with the results please attach to your post.
Leon
I have the exact same issue, and I know where this begin. When I installed Armory Crate from Asus. I have a z790E gaming Wifi. Since that day, there has been many errors in some software updates. For example: Ai suite installation or Fan Xpert as you wish to call it, presents an error message.
Now, whenever I run the Intel Driver and Support app in Windows, it shows the BT driver as not installed and as an "error". Eventhough BT works "well" with the majority of devices, I cant pair Xbox Controllers, while Gulikit controllers can be paired no problem.
Install the BT driver manually. The latest driver for your adapter is version 22.200.0. Download the BT-22.200.0-64UWD-Win10-Win11.exe file and double click on the downloaded file to start the installation.
I too am having a similar issue with the Intel Driver & Support Assistant telling me that there is an update for Intel Wireless Bluetooth Drivers for Intel Dual Band Wireless-AC 8260 and Intel Dual Band Wireless-AC 8265. When I update it fails with the message that I can not downgrade from version 22.150.0.6 to version 22.200.0.2.
I spent close to an hour on Support Chat, ran the SSU scan and submitted it then was advised I do not need to upgrade to the new version because they had the same something (I don't recall what he said but it seemed they had the same base?)
Several times I asked what to do about the Intel Support Assistant notifications... which know get regularly.... and they evaded answering. I even asked if I should uninstall the app and still no answer.
Hi Leon,
I'm having the same issue with this. I have attached system file if you could please let me know whether I should just ignore or is there something with what I am doing. Downloading and double clicking to install and it says I have the latest update.
Many thanks
1. Your system BIOS is set to Legacy mode instead UEFI mode. I don't understand how the Kingston SSD (which suppose to be a NVME SSD) is recognized at all. Probably this fact affects the system performance. You may change the boot type to UEFI and drive partition from MBR to GPT, but it requires some knowledge. You may look also for professional help. Any way the following article describing the process: Convert an existing Windows 10 Installation from Legacy BIOS to UEFI. and How to Convert the System from Legacy BIOS mode to UEFI mode after Installing Windows*
2. From the attached 040853.png I understand that you trying to upgrade the BT driver. The latest BT Driver for AC8265 adapter is version 22.200.0.2 . Download and install this adapter. You may execute the clean installation .
Note that it sometimes takes multiple uninstall (and reboot) cycles to clean out the old installations, so don't give up on the process. If you get to, say, 10 cycles, stop there and attempt the installation of the latest drivers.
Intel does not verify all solutions, including but not limited to any file transfers that may appear in this community. Accordingly, Intel disclaims all express and implied warranties, including without limitation, the implied warranties of merchantability, fitness for a particular purpose, and non-infringement, as well as any warranty arising from course of performance, course of dealing, or usage in trade.
I updated my Bluetooth driver via Windows update, and in the middle of the update, my mouse stopped working. "Devices" in settings said Bluetooth was turned off, but there was no way to turn it on. I checked Device Manager, and there is no Bluetooth device available. However, there is an "Unknown USB Device (Device Descriptor Request Failed)".
I tried uninstalling the drivers and updating to 22.200.0 from the Intel website, but to no avail. I was also unable to rollback the driver version. Windows Bluetooth troubleshooter also fails to find a Bluetooth device.
Power cycling didn't have any effect. I switched to a wired mouse and reconnected my Bluetooth mouse through a Logitech unifying receiver, so I am able to interact with the computer, but I'm still unable to use any other Bluetooth peripherals.
I also tried restarting the Bluetooth Support Service under services.msc. No effect. Also uninstalling the "Unknown USB Device (Device Descriptor Request Failed" from Device Manager just brings the device back later, and I'm unable to manually install a driver for it. Platform is Windows 10 64 bit.
Done all the troubleshooting I can find on-line with no luck. I think I'm going to physically remove the AX200 card, reboot then uninstall everything I can find relating to it, and then re-install as it was working perfectly for the past several years. What a pain!
OK kudos for this needs to go to ... this is total voodoo but I had exactly the same problem with Asus ROG Strix X570-E Gaming motherboard ... added and removed various versions of driver, disabled and reenabled bluetooth in bios etc. etc. etc - tearing my hair out until this weird fix really did fix it ... so my final steps were:
Well I'm bowled over! This worked for me! BT is back and working fine. I guess the soft re-start they do is not enough and making sure all the power has dissipated from the MB is what seems to be needed.
I have a question!
I been hearing about this power supply solution but it seems to work for PC's or laptops where you can remove the battery.
I have an Asus X571GT where you can't simply remove the battery.
Will holding down this power button solution work as well? It doesn't factory reset anything right?
The last two days, I've been experiencing constant troubles with my bluetooth driver. In summary, the bluetooth toggle bar had disappeared, but did not reappear after turning my pc off and on again. When checking the device manager, the bluetooth driver seemed to be present, but greyed out. Similarly, the network adapter 'Bluetooth device (personal area network)' was greyed out. (See added .png, the icons in red are gone or greyed out).
After looking for ways of dealing with this problem online, I reinstalled the bluetooth driver again, which it successfully did, but again the icons appeared greyed out. After turning my pc off and on again for a second time, suddenly everything was fine again.
However, I quickly noticed that every time my pc went into sleep mode, the problem would occur again, after which I had to reinstall the driver many times over again, turn my pc off and on again, go on online forums to see if it had anything to do with incompatibility issues of older or newer versions ... basically anything I, a layperson, could think of.
I managed to reinstall the most recent bluetooth driver via the Intel website, and miraculously, everything seemed to work again. I then shut down my pc. The next day, I activated my pc and simultaneously activated my headphones to look for bluetooth connection. It connected successfully and keeps doing so, but only if I rigorously avoid getting my pc in sleep mode. At a certain moment, however, when the bluetooth toggle bar was visible but my headphones were disconnected for some odd 15 minutes perhaps, I saw the icon disappear, after which I checked the device manager and found everything in grey again.
By reinstalling the driver several times more, intermixed with turning my pc off and on again, somehow I managed to get bluetooth working again (this time, I downloaded it from the Acer website, where I installed the version they recommended for my particular Acer pc model). IDSA keeps, however, suggesting an update of the Intel Wireless Bluetooth Driver (to version 22.120.0.3), and I'm scared to do it. Also, I'm not sure if the currently working bluetooth driver will or won't crash when I disconnect my headphones again ...
We provide generic drivers for general purposes. Your computer manufacturer (OEM) might have customized drivers and software to enable or alter features, or provide improved operation on your computer. Therefore, the usual recommendation is to use the OEM driver as the first option. Also, Intel Driver & Support Assistant (Intel DSA) just scans drivers updates using the Intel database, which will only offer generic drivers when it comes to third-party systems; in this case, It is not always a must to install driver updates offered by the tool if the current OEM drivers are working fine. In that scenario, you may just disregard the update notification.
1- We understood that this issue started two days ago. Do you remember if there were any Hardware or Software changes (e.g.: operating system, BIOS, Wireless/Bluetooth driver, or software updates?) that may relate to the point when the issue started?
Thanks for replying. I can confirm that after I installed the driver recommend by Acer, bluetooth seemed to work fine. I changed the settings of my pc to never go into sleep mode (like I mentioned before, sleep mode seemed to trigger this 'bug'). Since the time of my previous post, my bluetooth driver has bugged out only once. I had a lot of different .exe files on my pc at the time (all different but similar installation wizards that I downloaded from the Intel or Acer website) and I decided to get red of them all and uninstall the (now greyed out again) bluetooth driver and start out 'clean'.
3a8082e126