Re: Bluetooth Windows 7 No Funciona
Sofie Kovalcheck
Just bought a new AX210 and bluetooth is not working at all. I have tried installing new drivers but nothing is working, for some odd reason it works perfectly fine on linux.
Bluetooth driver in Device manager:
I have tried all of that already, part of the reason I bought the card was that bluetooth wasn't working on the stock wireless card and assumed it was some sort of software issue with it but, neither that or the ax210 work on windows for me but work fine on linux.
2. If you open the SSU report attached to your post and search for "bluetooth", you will see the following comment: "The local Bluetooth adapter has failed in an undetermined manner and will not be used. The driver has been unloaded". You may try to run Windows Bluetooth Troubleshooter.
1. Yes both are connected, I have tried to switch them and the wifi was still working, I do see how this would be a problem however... Like I said Bluetooth works perfectly when I boot on linux.
2. I have tried to run Windows Troubleshooter.
Have you installed both the Chipset Device Software and Management Engine driver packages provided by your motherboard manufacturer? [Hint: seeing devices resolve in Device Manager is not good enough; you *must* install these packages!]
Did you install the Intel Bluetooth driver package? [Hint: Do not rely on the drivers installed by Windows. They don't work reliably with the Intel silicon and can cause issues with the Wireless part of the card.]
I have been working on the investigation, I want to let you know that an installation or use of Intel Wireless Adapters is subject to country-specific legal regulations. Some countries require the Intel Wireless Adapters to be certified with the antenna that is intended to be used together in the system, while some countries require the Intel Wireless Adapter to be certified at the full system level.
Intel Wireless Adapter installed in a system that is being sold on the market doesn't necessarily mean that same wireless adapter can be used or installed in any other systems for the above mentioned reason.
As each country may have different regulatory requirements, before you install/change the Intel Wireless Adapter in a system, you must contact the system manufacturer to determine if the Intel Wireless Adapters you plan to install is approved for use in your system and country. You are required to follow the manufacturer's post-approval requirements.
As I said, I bought the wireless adpator because the one that came with the laptop was doing the same thing: Wifi working fine, Bluetooth only working on Linux not on windows. I don't see why only the bluetooth doesn't work on windows on both.
One of the reasons why you should contact the laptop manufacturer for support is because Intel is a supplier of laptop components and does not manufacture or sell complete laptop systems. Your system manufacturer may have altered the features, incorporated customizations, or made other changes to the software or hardware packaging they provide, so please contact Lenovo further assistance.
Intel does not verify all solutions, including but not limited to any file transfers that may appear in this community. Accordingly, Intel disclaims all express and implied warranties, including without limitation, the implied warranties of merchantability, fitness for a particular purpose, and non-infringement, as well as any warranty arising from course of performance, course of dealing, or usage in trade.
I have a Intel NUC D54250WYK. Two years ago I added an Intel Wireless-N 7260 with bluetooth card to the machine. It was running Windows 8.1 at the time. I installed the relevant drivers and both WiFi and Bluetooth parts worked fine. This week I did a fresh install of Windows 10 (an upgrade wasn't working for some reason). Out of the box the WiFi was working but Windows couldn't see the Bluetooth device. Device Manager was showing an Unknown USB Device (device Descriptor Request Failed),so I was assuming this pointed to a driver problem? The Wifi card was using a Microsoft driver.
I downloaded bt_21.10.1_64 from Intel Wireless Bluetooth for Intel Wireless 7260 Family site and installed it. It made no difference. I then tried older drivers I had from before but again it made no difference. (Although the wifi card started using intel drivers).
I found this thread "Solved: Intel Wireless-AC 7260 bluetooth failed - Intel Communities" and followed the steps. I could only find one driver the bt_21.10.1_64 - the onedrive link in the thread didn't work. I don't know if that has the Wifi and/or the bluetooth driver. I can see the wifi card is still using a Microsoft driver and there is an unrecognized USB device in device manager and no bluetooth. It's like the drivers are not correct. Am I installing the correct drivers? Are there others I should use? I did try some random dell ones I found for the same card but it didn't solve the bluetooth issue. As it was working find under Windows 8.1 I don't believe its an install problem?
Then as I have seen suggested in other posts I removed the network connection, uninstalled both drivers and clicked uninstall from the device manager for the wifi adapter and the unknown device and reinstalled the bt and then wifi driver. Unfortunately the result was the same.
I discovered my BIOS was a bit out of date. I updated it, uninstalled the two drivers and reran the chipset software install. I then installed the bluetooth driver followed by the wifi driver. Still no change. It still doesn't recognize the bluetooth device.
Due to this product being discontinued, Intel Customer Service no longer supports inquiries for it, but perhaps fellow community members have the knowledge to jump in and help. You may also find the Discontinued Products website helpful to address your request. Thank you for understanding.
I had an issue with adding an AC7260 to an older ASUS laptop (K550 with Win 10) with a flaky wifi card (after months of troubleshooting). Bought this card for both WIFI and bluetooth, but bluetooth wouldn't work after installing it - wifi worked fine and random disconnects appear to have disappeared.
After more troubleshooting I came across videos suggesting to cover pin 51 and pin 20 (and or pin 21) on the 7260. From what I could see those pins control whether or not the 7260 can be controlled by the laptop (i.e. I can turn off the wifi on/off my laptop with a function key, but bluetooth was never an original option on my computer so no function key for bluetooth). Reluctant to take computer apart again unless nothing else could be found, I searched for another solution.
I tried an older driver and it worked for a while (I could actually see the bluetooth icon in the lower right-hand notificatiion area) until a windows/driver update was performed, then bluetooth was gone and no install/reinstall of drivers, nor system restore, could get it to return - so much for that.
I finally came across someone who suggested booting into a live linux session (I used a live USB of linux Mint - they suggested Ubuntu). Once booted into linux, enable bluetooth, then power off the machine. Reboot into windows and suddenly the bluetooth on the 7260 is enabled and functional! I couldn't believe that would work, and gives me hope that not only can I fix it again if/when it shuts off again, but also that there has to be a command/function/program to enable the bluetooth via software and not covering or etching pins to break contacts. If I manage to find a software fix I'll update here.
lmfao, hey buddy, god these people are sooo stupid lmao. i only know the exact solution, because i dealt with this years ago.
Its not driver related, its hardware install related. If you check the install manual, there is an image showing, that when you install the card, there is a small cable, that must be plugged in or powered, and it must be powered and installed correctly, in the instructions,
they even call it, "bluetooth cable" basically on yourmobo there are a few 8 pin slots to install a new usb port, this bluetooth, cable,
That'd be a good answer except that is for the addition of WiFi using a carrier card to a standard PCIe slot; it does not apply to the cases here, which are working with either laptops or NUCs, which have M.2 Type E connectors for WiFi.
Under bluetooth and Devices. Selecting Devices and then scrolling down to discovery of bluetooth devices. Try selecting Advanced and do a scan. Mine was set to Standard and didn't show any devices.
I have the same issue. Bluetooth was working fine. I typicaly used it with the myphone app. Now the adapter does not even appear. The Intel AC9560 is still there, but no bluetooth. I tried the latest drivers from the HP site, as well from Intel. No luck. PC is an HP Prodesk G5 mini on windows 11 ver 23H2
I recently add the AX200 Desktop Set to my PC build. Wifi works fine, but windows device manager can't find bluetooth device. I've tried some suggestions in the forums like checking & installing the driver, restarting bluetooth services, and finally checking the M.2 Key E Slot in my motherboard. Strangely, when I tried to boot from Linux Ubuntu LTS 20.04 FF, it detected all the capabilities of the network card, both BT and WIFI.
Have you found any solve to this issue for people who are having the issue persist through tons of wipes>restarts>installs>restarts? Personally I dont use the wifi or bluetooth other than for printing, I'm hard wired otherwise and recently went to print something today and notice both my bluetooth and wifi adapters gone. Looked for them in dev manager, both also gone. Did your solution a ton of times to no avail. Updated bios, tried again, nothing. For reference I'm using an Asus ROG Crosshair VIII Hero Wifi, and normally my bluetooth/wifi adapters are disabled, but I can always see them and they're greyed out on my adapters page. I noticed they were just gone today and started troubleshooting and nothing has worked yet. I also did a network reset when all else failed, to try and get it to reinstall all the network adapters but that didnt work either. Anything else you got we can try? Would be greatly appreciated.
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