Announcing notetaker patch for older models
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Louis Bryant
Sep 20, 2016, 11:00:26 AM9/20/16
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Announcing notetaker patch for older models.
HIMS is pleased to announce the availability of patch firmware for all our notetaker models to ensure everyone is able to access and use the functions for which our notetakers were created.
Voice sense:
While we will not provide general upgrades to the Voice sense models, we do have patch firmware that both fixes the BookShare app and includes fixes for the various e-mail providers that were broken during the last cycle due to changes in provider security.
Offline upgrades for Voice Sense and Voice Sense QWERTY models can be found below:
Voice sense: http://www.hims-inc.com/Upgrade/Voice_Sense_US_V850_160908.zip
Voice sense QWERTY: http://www.hims-inc.com/Upgrade/Voice_Sense_QX_US_V850_160908.zip
Older Braille Sense models:
The following are offline upgrade links for a firmware patch of 8.5 to fix the bookShare app in Braille Sense PLUS, Braille Sense PLUS QWERTY, and Braille Sense OnHand:
Braille Sense PLUS QWERTY: http://www.hims-inc.com/Upgrade/Braille_Sense_PLUS_B32_QX_US_V850_160908.zip
Braille Sense PLUS: http://www.hims-inc.com/Upgrade/Braille_Sense_PLUS_B32_US_V850_160908.zip
Braille Sense OnHand: http://www.hims-inc.com/Upgrade/Braille_Sense_OnHand_US_V850_160908.zip
WARNING!! After upgrading the notetaker firmware, all system settings are restored to their defaults. If you have made changes to the system settings, you may wish to back them up before upgrading, so you can restore them after the upgrade is complete. Please use the "Backup/Restore" option in the "Utilities" menu to back up your option settings. We also strongly advise backing up your files. Though the upgrade itself should not destroy data on the internal flash disk, users should also consider backing up their files in case unexpected problems arise during the upgrade process. Please use the File Manager to copy your data to an external storage device such as an SD card or USB drive.
To Braille Sense PLUS users running v6.1 or earlier, this is especially important for you, as the flash disk may disappear after the upgrade and require reformatting before you can access it.
Special notice to Braille Sense OnHand, Braille Sense PLUS, and Braille Sense PLUS QWERTY users:
If you are upgrading from a version below 6.2, you must reformat your flash disk due to the creation of a partition for housing the NLS and Learning Ally keys. Please make sure to back up your data before formatting.
Upgrading using the Offline Method:
To upgrade using the Offline method, please download the firmware using the appropriate link above, and follow the instructions below.
1. Download the zip file containing the firmware to your PC.
2. Extract the zip file on your PC; the extracted folder should contain three files for Braille Sense PLUS, Braille Sense PLUS QWERTY, and Braille Sense OnHand. (The Braille Sense U2, Braille Sense U2 Mini, and Braille Sense U2 QWERTY upgrade contains only 2 files)
3. Copy the files and paste them into the root of an external storage device such as an SD card or USB thumb drive.
4. Connect the external storage device to the Sense Notetaker.
5. Connect your notetaker to AC power.
6. From the main "Program" menu, press U to open the "Utilities" menu.
7. Press U again for "Upgrade Firmware"..
8. When prompted, "Upgrade Online?" press "Space-4" (Down arrow) to move to "Offline", and press "Enter".
9. The notetaker checks for new firmware on your external storage devices.
If it finds it, you are prompted, "Are you sure you want to upgrade?" The default is "Yes".
10. Press "Enter" to initiate the upgrade process.
11. The upgrade process begins. While the unit is upgrading, progress is displayed on the Braille display in the form of a percentage, and progress beeps are heard. Please do not press buttons or power off the unit during the upgrade process as this may result in an incomplete installation.
12. When the upgrade is complete, the unit reboots and places you in the main "Program" menu. Press "Space-V" (FN-V) to verify your notetaker is running V8.5 build 160908.
Upgrading using the Online Method:
To upgrade using the online method, follow the steps below.
1. Connect your notetaker to AC power, and ensure you have an active Internet connection.
2. From the main "Program" menu, press U to open the "Utilities" menu.
3. Press U again for "Upgrade Firmware"..
4. When prompted, "Upgrade Online?" press "Enter".
5. The notetaker checks for new firmware. If it finds it, you are prompted, "Are you sure you want to upgrade?" The default is "Yes".
6. Press "Enter" to initiate the download and upgrade process.
7. When the files are downloaded, the upgrade process begins. While the unit is upgrading, progress is displayed on the Braille display in the form of a percentage and progress beeps are heard. Please do not press buttons or power off the unit during the upgrade process as this may result in an incomplete installation.
8. When the upgrade is complete, the unit reboots and places you in the main "Program" menu. Press "Space-V" (FN-V) to verify your notetaker is running v8.5 build 160908.
If you have questions or problems, please contact HIMS Technical Support at
512-837-2000 or email sup...@hims-inc.com
HIMS is pleased to announce the availability of patch firmware for all our notetaker models to ensure everyone is able to access and use the functions for which our notetakers were created.
Voice sense:
While we will not provide general upgrades to the Voice sense models, we do have patch firmware that both fixes the BookShare app and includes fixes for the various e-mail providers that were broken during the last cycle due to changes in provider security.
Offline upgrades for Voice Sense and Voice Sense QWERTY models can be found below:
Voice sense: http://www.hims-inc.com/Upgrade/Voice_Sense_US_V850_160908.zip
Voice sense QWERTY: http://www.hims-inc.com/Upgrade/Voice_Sense_QX_US_V850_160908.zip
Older Braille Sense models:
The following are offline upgrade links for a firmware patch of 8.5 to fix the bookShare app in Braille Sense PLUS, Braille Sense PLUS QWERTY, and Braille Sense OnHand:
Braille Sense PLUS QWERTY: http://www.hims-inc.com/Upgrade/Braille_Sense_PLUS_B32_QX_US_V850_160908.zip
Braille Sense PLUS: http://www.hims-inc.com/Upgrade/Braille_Sense_PLUS_B32_US_V850_160908.zip
Braille Sense OnHand: http://www.hims-inc.com/Upgrade/Braille_Sense_OnHand_US_V850_160908.zip
WARNING!! After upgrading the notetaker firmware, all system settings are restored to their defaults. If you have made changes to the system settings, you may wish to back them up before upgrading, so you can restore them after the upgrade is complete. Please use the "Backup/Restore" option in the "Utilities" menu to back up your option settings. We also strongly advise backing up your files. Though the upgrade itself should not destroy data on the internal flash disk, users should also consider backing up their files in case unexpected problems arise during the upgrade process. Please use the File Manager to copy your data to an external storage device such as an SD card or USB drive.
To Braille Sense PLUS users running v6.1 or earlier, this is especially important for you, as the flash disk may disappear after the upgrade and require reformatting before you can access it.
Special notice to Braille Sense OnHand, Braille Sense PLUS, and Braille Sense PLUS QWERTY users:
If you are upgrading from a version below 6.2, you must reformat your flash disk due to the creation of a partition for housing the NLS and Learning Ally keys. Please make sure to back up your data before formatting.
Upgrading using the Offline Method:
To upgrade using the Offline method, please download the firmware using the appropriate link above, and follow the instructions below.
1. Download the zip file containing the firmware to your PC.
2. Extract the zip file on your PC; the extracted folder should contain three files for Braille Sense PLUS, Braille Sense PLUS QWERTY, and Braille Sense OnHand. (The Braille Sense U2, Braille Sense U2 Mini, and Braille Sense U2 QWERTY upgrade contains only 2 files)
3. Copy the files and paste them into the root of an external storage device such as an SD card or USB thumb drive.
4. Connect the external storage device to the Sense Notetaker.
5. Connect your notetaker to AC power.
6. From the main "Program" menu, press U to open the "Utilities" menu.
7. Press U again for "Upgrade Firmware"..
8. When prompted, "Upgrade Online?" press "Space-4" (Down arrow) to move to "Offline", and press "Enter".
9. The notetaker checks for new firmware on your external storage devices.
If it finds it, you are prompted, "Are you sure you want to upgrade?" The default is "Yes".
10. Press "Enter" to initiate the upgrade process.
11. The upgrade process begins. While the unit is upgrading, progress is displayed on the Braille display in the form of a percentage, and progress beeps are heard. Please do not press buttons or power off the unit during the upgrade process as this may result in an incomplete installation.
12. When the upgrade is complete, the unit reboots and places you in the main "Program" menu. Press "Space-V" (FN-V) to verify your notetaker is running V8.5 build 160908.
Upgrading using the Online Method:
To upgrade using the online method, follow the steps below.
1. Connect your notetaker to AC power, and ensure you have an active Internet connection.
2. From the main "Program" menu, press U to open the "Utilities" menu.
3. Press U again for "Upgrade Firmware"..
4. When prompted, "Upgrade Online?" press "Enter".
5. The notetaker checks for new firmware. If it finds it, you are prompted, "Are you sure you want to upgrade?" The default is "Yes".
6. Press "Enter" to initiate the download and upgrade process.
7. When the files are downloaded, the upgrade process begins. While the unit is upgrading, progress is displayed on the Braille display in the form of a percentage and progress beeps are heard. Please do not press buttons or power off the unit during the upgrade process as this may result in an incomplete installation.
8. When the upgrade is complete, the unit reboots and places you in the main "Program" menu. Press "Space-V" (FN-V) to verify your notetaker is running v8.5 build 160908.
If you have questions or problems, please contact HIMS Technical Support at
512-837-2000 or email sup...@hims-inc.com
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