Are You Sure You Want To Cancel Microsoft Power Bi Desktop (x64) Installation

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Aleck Coulombe

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Jul 14, 2024, 6:28:12 PM7/14/24

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I am unable to install Power BI Desktop (x64) since it will prompt me with "Are you sure you want to cancel Microsoft Power BI Desktop (x64) installation?" right after I click 'Next' on the first screen. It seems to freeze and I have to use task manager to close it. I have verified that my computer is 64 bit and have tried the 32 bit installer just in case. I am on a remote machine and don't have access to the admin account, but I do have admin privileges. But running the install with admin privileges does not solve the problem.

My issue is similar to -fresh-install-quot-Are-you-sure-you-want-to-cancel-Micro.... In the issue linked, the solution was to allow the system to create a restore point. Because of the way the desktop is configured, I cannot create a restore point. But the log seems to suggest that this is not the cause of the error. The initial error is

are you sure you want to cancel microsoft power bi desktop (x64) installation

Descargar archivo https://vbooc.com/2yPl6P

To install Power BI Desktop, make sure that your computer meets the minimum requirements. Check for antivirus software on the same machine. If so, make sure that you don't block Power BI desktop processes.

When I try uninstalling it through the Add or Remove Programs feature, after a few clicks, it instantly brings me to the "You have successfully completed the Microsoft Power BI Desktop (x64) Setup Wizard.", and I know it didn't go correctly because it came to this page instantly (also, the program remains in the list of programs):

When I try to install it through the installer downloaded from the Power BI site, it doesn't go correctly either, since it prompts me with "Are you sure you want to cancel Microsoft Power BI Desktop (x64) installation?" right after I click 'Next' on the first screen, at which point it freezes and I can only close it with task manager:

If it helps, I can actually download and install/uninstall any 32 bit version of Power BI just fine, but that isn't an option as our connectors are all 64 bit. I don't think this is related to permissions as I'm on an admin account in my EC2 instance.

I have just recieved a new computer with a new company, I am unable to install Power BI Desktop (x64) since it will prompt me with "Are you sure you want to cancel Microsoft Power BI Desktop (x64) installation?" right after I click 'Next' on the first screen. It seems to freeze and I have to use task manager to close it. I have admin rights on this account so I am at a loss for what could be causing this. Any help would be appreciated.

What I ended up doing was having one of our desktop support folks run it with his account. I don't know why they limit us and don't allow us to 'create restore points' which ultimantly is what held up the install.

We are currently running Quickbooks Desktop 2021 Pro, and were looking to install 2022 Pro to stay on top of our Payroll updates; however, while most of our computers were able to install 2022 Pro without issue, we are having a strange problem with one of them. This computer is a client running Windows 10 Pro.

I've tried clicking "No" on the prompt to reboot and restarting manually, but it claims that the install was interrupted and I end up having to start again from scratch. Every install has been set to "Custom" and selecting the option that the company file is not hosted on the computer, and deselecting the 'service shortcuts' option. Oddly I've noticed it doesn't detect the current Quickbooks 2021 installation and try to replace it, but I'm not sure if that's intentional or not.

I wanted to clarify if you've tried installing on this computer in selective startup mode? If not, let's give that a try. Selective startup is there when you're having issues installing or uninstalling a program. I've covered some steps to do this below.

To make sure no other application hinders you from completing your task, switch to Selective startup mode. If you're uncomfortable doing the steps, consult your computer's manufacturer, Windows expert or professional IT.

Thank you for the prompt response, I am fortunately the IT tech of the company so I will try your suggestions and get back to you. I'm also going to see if the system is behind on Windows updates, as I found several suggestions online claiming that resolve issues like this.

So no luck, and all the Windows updates are installed, however I was able to get a bit more information for you. It seems to be after it is looking for other installed applications, then changes to installing the software is when it appears to prompt for the reboot. I've gotten what appears to be a couple different errors.

The second, after rebooting from the above error, was just a generic error that read along the lines of "Something went wrong, please run setup.exe to install Quickbooks". Subsequent reboots result in this error, unless I hit 'No' to the reboot prompt, reboot, and start the installation from scratch - in which case I get the first error.

Let's continue our troubleshooting steps to get rid of the error so you can install QuickBooks successfully. Error 1723 is related or can be caused by the damaged installer package on the Windows permission. I'll show you how to edit its security permissions.

Once done, proceed with the steps in this article to reinstall QuickBooks Desktop. This article explains better what is the message all about: Receiving the Error 1723 while installing or uninstalling QuickBooks Desktop.

INSTALLMESSAGE_INFO Message: CustomAction VerifyIfBetaVersionIsInstalled returned actual error code 1157 (note this may not be 100% accurate if translation happened inside sandbox)
INSTALLMESSAGE_ERROR Message: Error 1723.There is a problem with this Windows Installer package. A DLL required for this install to complete could not be run. Contact your support personnel or package vendor. Action VerifyIfBetaVersionIsInstalled, entry: VerifyIfBetaVersionIsInstalled, library: C:\WINDOWS\Installer\MSI8494.tmp

So my assumption is the 'VerifyIfBetaVersionIsInstalled' command is what's actually causing the error in the MSI installer. I'm going to wipe out the temp folder and reset its permissions, then see if that makes any difference - I suspect the fact I can't change permissions/access in the usual manner means something funky is going on with that particular folder.

Unfortunately this didn't make any difference. I checked the permissions were correct, I even purged the folder entirely and recreated it... no luck. The only difference now is instead of forcing me to reboot before seeing the error message, it simply pops up the error message and cancels the install (after sending a bug report).

I want to thank you for sharing the results after following the suggestions above. Since the error still pops up even after resetting the required permissions and running the diagnostic tool, let's consider downloading the new installer package instead.

This is to determine if the error is related to how your computer receives the installation file. You can do so by going to the Downloads and Updates page and download the QuickBooks Pro Plus package. Once done, use this article for the steps to install the file: Install QuickBooks Desktop.

This didn't make a difference unfortunately - apologies for the late reply as this hasn't been a huge priority for us. I am going to try @Jim7Mc 's suggestion below and report back, as I suspect this may be the case.

Sorry for the very, very late response. Been going through back and forth trying to arrange a good time to fully remove all the Redists... but, sadly, it did not make a difference. Still the same error, but at least the error screen doesn't disappear immediately (yay?)

If anyone has any further suggestions I'm all ears, but at this point I'm going to pin it on Windows or the previous Quickbooks causing issues and just reload the computer. I'll mark the Redist as a solution as that seems to be helping others.

I appreciate you getting back to us and sharing the result after performing the troubleshooting steps shared by my peers above. I'd like to redirect you to the best support group available to get this resolved right away.

Since all the troubleshooting steps didn't work, I recommend reaching out to our QuickBooks Support Team. One of our agents will investigate this further and provide additional troubleshooting steps to get this fixed. They can also create an investigation ticket if other users are experiencing the same. To reach them, please follow the steps below:

So I had left this for the time being as it was not urgent, then decided to go back to it and try one more round of basic troubleshoot (as the prior "fix" seemed to have changed things) before wiping the computer; lo and behold, disabling the antivirus seems to have done the trick.

I can't say that was the ONLY issue with utmost certainty as it has been in our customer's hands for some time (so maybe a Windows update resolved the issue coincidentally), but disabling the ESET NOD32 Antivirus while running the installer as admin seemed to do the trick. I will mark the prior solution provided as the solution since that will be more helpful to anyone else running across this problem, and likely helped in our case.

Installing QB 2022 and kept having to reboot. Fixed by reinstalling VC_redist.x64.exe, Worked with tech support for 2 hours then spent 12 hours today attempting the options suggested by support. None worked until I found a site with the suggestion to Re-install the latest VC_redist.x64.exe. Installed it from -visual-c-redistributable-versions-direct-download-links/. Go to The Latest Microsoft Visual C++ Redistributables and select the correct file (32-bit, 64 bit, ARM64). Took less than 30 minutes to install and import company from QuickBooks 2019 after the VC_redist.x64 update. No need to reinstall all the Microsoft Visual C++ versions. This should be the first and BEST solution suggested.