Provider databases
Lisa Westreich
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973-655-5211
Ritzy Luque Ettinger
I do a meet and greet that includes breakfast and “getting to know each other” time for clinicians. I also add some fun activities. You can use the major provider databases to contact others that may not know about you.
Ritzy
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Alexandra Altman
I think we tend to have a similar issue in terms of getting providers to ‘opt-in’ to our referral list via a provider survey we send out each year—not as many of them answer as we like, so my focus has tended to be on individual outreach to therapists, on the phone and via email (since we have a therapist connection list-serve in our area that I was able to join). I think a meet and greet is a great idea, too, though!
Take care,
Alex
Alexandra “Alex” Altman, LICSW
Clinical Case Manager, American University Counseling Center
4400 Massachusetts Ave., NW, MGC-214
Washington, DC 20016-8150
202.885.3500; alt...@american.edu
Pronouns: she, her, hers
http://www.american.edu/ocl/counseling/index.cfm
"Please think twice before printing this e-mail. Remember paper comes from trees."
E-MAIL POLICY STATEMENT: Please note that the Counseling Center discourages the use of email communication between clinicians and clients. Email is not
a confidential form of communication, nor is it an appropriate medium for urgent or emergency messages. The Counseling Centers does not provide counseling through email. In case of emergency, call the Counseling Center at x3500 (business hours only), AU Public
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From: higher-educatio...@googlegroups.com [mailto:higher-educatio...@googlegroups.com]
On Behalf Of Ritzy Luque Ettinger
Sent: Friday, January 19, 2018 1:36 PM
To: 'Lisa Westreich' <westr...@mail.montclair.edu>; Higher Education Case Managers <higher-educatio...@googlegroups.com>
Subject: RE: Provider databases
I do a meet and greet that includes breakfast and “getting to know each other” time for clinicians. I also add some fun activities. You can use the major provider databases to contact others that may not know about you.
Ritzy
From: higher-educatio...@googlegroups.com [mailto:higher-educatio...@googlegroups.com]
On Behalf Of Lisa Westreich
Sent: Friday, January 19, 2018 1:11 PM
To: Higher Education Case Managers <higher-educatio...@googlegroups.com>
Subject: Provider databases
Hello HECMAland,
We are having trouble getting community providers to sign up for our online referral database. It's free and not too difficult, but the new listings are barely trickling in. Follow up emails have been sent....anyone have suggestions?
Thanks for any ideas!
Lisa
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Lisa Westreich, LCSW
Referral Coordinator/Case Manager
Pronouns: She/her/hers
Counseling and Psychological Services, Russ Hall
973-655-5211
Gould, Kathryn
We have do a provider fair on campus where we invite community providers to table. We also invite students to attend and other offices on campus that may find it beneficial to have knowledge/ connection. This way it is worth the providers time to come and we have an opportunity to make a stronger connection with them. It has been successful. I have also attended other fairs on campus (such as ones hosted by the College of Social Work) to interface with providers and gather information about community resources. Honestly we do not have a data base where providers provide their own information, but I do input information about providers into forms that I have created on our shared drive. I would be interested in hearing more about the system you use Lisa.
Best!
Kathryn Gould, LCSW
Care Coordinator/ Crisis Clinician
University of Kentucky Counseling Center
Consultation and Psychological Services
106 Frazee Hall, Lexington, KY 40506-0031
office: 859.257.8701
fax: 859.257.3319
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Lang, Jennifer
Hi Lisa-
We’ve had a pretty robust response to our community provider database that went live a couple of years ago on our website. We now have over 200 providers listed. We are, however, working on a system to make sure these profiles are updated regularly by the providers so we do not run into having inaccurate information, etc.
I meet with some of our regular community providers who are larger agencies on a semester basis to check in about referrals and changes. I think this has been really useful for maintaining our relationship.
I send a semester newsletter by email to our community providers with spotlights on our workshop and group offerings, as well as new resources on campus that they are unlikely to know about.
Every other year we host a two day community provider open house where we have some programming on our referral process and other hot topics in college mental health.
Please let me know if you need anything else or I can help at all!
Jennifer Lang, MA, MSW, LISW-S
Care Manager
Office of Student Life Counseling & Consultation Service
4th Floor, Younkin Success Center, 1640 Neil Avenue, Columbus, OH 43201-2333
614-292-5766 Office / 614-688-3440 Fax
lang...@osu.edu
www.ccs.osu.edu
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From: higher-educatio...@googlegroups.com [mailto:higher-educatio...@googlegroups.com]
On Behalf Of Lisa Westreich
Sent: Friday, January 19, 2018 1:11 PM
To: Higher Education Case Managers <higher-educatio...@googlegroups.com>
Subject: Provider databases
Hello HECMAland,
Thanks for any ideas!
Patricia King
Hi Lisa,
I’ll be watching this topic, as we will go live with a database in which providers can complete and update their own profiles soon (our current database is internal only, and I have to do all of the updating).
I’ve been getting good responses from twice quarterly emails to all of our providers (like Jennifer mentioned). The first quarter showed fewer responses, but subsequent quarters have resulted in increasing response rates for me. Maybe that would help you?
Tricia King M.Ed., LMHC, CMHS
Case Manager/Therapist
Counseling Center, 401 Schmitz Hall
University of Washington
To protect the confidentiality of our clients, Counseling Center staff will not discuss personal information by e-mail with clients or with others. E-mail may reach unintended audiences through forwarding, address errors, or disclosure as public records. Clients are urged to limit e-mails to the Center to scheduling issues, and to contact us by phone or in person for other matters. Please also be aware that I do not maintain 24 hour access to e-mail accounts, and e-mail is only checked intermittently.
Ebony Staten
Graduate and Professional Student Affairs | Azusa Pacific University
P: (626) 815-4615 F: (626) 815-4545
A: 568 East Foothill Blvd, PO Box 7000, Azusa CA 91702-7000
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Alexandra Altman
I am curious-what type of program do you all tend to use for your databases?
Take care,
Alex
Alexandra “Alex” Altman, LICSW
Clinical Case Manager, American University Counseling Center
4400 Massachusetts Ave., NW, MGC-214
Washington, DC 20016-8150
202.885.3500; alt...@american.edu
Pronouns: she, her, hers
http://www.american.edu/ocl/counseling/index.cfm
"Please think twice before printing this e-mail. Remember paper comes from trees."
E-MAIL POLICY STATEMENT: Please note that the Counseling Center discourages the use of email communication between clinicians and clients. Email is not
a confidential form of communication, nor is it an appropriate medium for urgent or emergency messages. The Counseling Centers does not provide counseling through email. In case of emergency, call the Counseling Center at x3500 (business hours only), AU Public
Safety at x3636, or your local emergency response services.
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JJ Larson
- provider orientation a "here's what campus can and can't do" meet & greets for good neighbor juju - offering CEU's for the college student development "training" portion
- Offering providers on list - who maintain current info opporunity to attend 1-2 trainings hosted on campus for free; - and with CEU's -- esp those "mandatory" bi-annual trainings.
- fee wiavers and dicounsts offered to students for priority listing ( informal-to-formal agreements)
- special "marks" for those who attend the campus provider orientation versus those that don't; designated as more "college" friendly.
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