Ticketing and Reservations Agent
Hiba Jobs هبه للتوظيف
For an Airlines Company in Sudan
Qualification Requirements :
· Bachelor's
degree in travel and tourism, hospitality business or relevant fields.
· Prior
experience as a travel agent or an avid traveler is a bonus.
· Strong
knowledge of traveling software and procedures.
· Basic
computer skills and software like MS Office.
· Multilingualism
is an advantage.
· Excellent
communication and people skills.
· Efficient
negotiation and sales skills.
· Up to
date with domestic and international travel trends.
· Well
read on the rules and regulation of tourism.
· Preferably
Amadeus knowledge, but others will be considered
· Confidence
in liaising with clients and building rapport.
· Negotiation
skills in dealing directly with third parties i.e. Airlines, suppliers.
· An
inquisitive nature with good attention to detail.
· A
clear communicator, self-motivated with the ability to react to changing
environments.
Duties & Responsibilities :
· Excellent
customer service skills and care
· Managing client travel requests
accurately and quickly
· Managing new clients, understanding
their requirements and needs
· Suggest suitable travel options that
best suit the client’s needs
· Knowledge of Amadeus system use for
pricing for Airlines, Hotels and Car hire
· Help clients identify their ideal
travel package based on their suggests and requirements.
· Study and assimilate all information
regarding travel destinations such as prices, weather, language, currency,
customs, etc.
· Regularly
maintain a good relationship with our customers.
· Provide end to end service while
organizing a trip from booking the tickets, reserving the hotels and creating
the itinerary.
· Provide all relevant and essential
information to the tourists regarding their travel like guides, itinerary,
brochures, and maps.
· Sell the appropriate tour package to
the right customer.
· Negotiate any customizations or
modifications requested and accommodate to the best level possible.
· Resolve any problem that arises
regarding the trip for the customer.
· Regularly update a database containing
client details and their travel information.
· Ensure this data is secured and handled
appropriately.
· Reach the sales and revenue targets.
· Stay up to date on domestic and
international travel trends.
Closing Date 6 Feb , 2022
*Interested applicants may send their CV’s to
Please write the Job Position as your E-mail subject
Or submitted via our website