"Audio format not supported by your playback device" but it plays?

285 views
Skip to first unread message

pa...@kowala.co.uk

unread,
Sep 17, 2019, 3:36:34 AM9/17/19
to Hi-Fi Cast Help Forum
Hi guys, I've got a question related to in app transcoding. 

I've got a Pure Jongo A2 which I use mainly for connecting Amazon Echo to my hi fi system. I started building my music collection in flac format on a server so I can stream it around my house. Yesterday I downloaded HiFi Cast app and it is great in casting music from my server to any renderer available in my house. Here comes the question: Pure Jongo A2 according to documentation does not support playbac of FLAC files, yet when I cast to it from the app it starts playing, on the screen you can see streamed file is Flac 16bit 44.1khz, however in phone I'm getting notification "Audio format not supported by your playback device:" there is no detail after ":". When I cast to a bluray player which does support FLAC files there is no message in phone and music also plays. Does HiFi cast do any transcoding on the fly which allows Pure Jongo play streamed music from unsupported format?

Regards
Pawel

Hi-Fi Cast Developer

unread,
Sep 17, 2019, 12:43:35 PM9/17/19
to Hi-Fi Cast Help Forum
Hi Pawel,

The app doesn't currently do any transcoding (though it will be available soon I hope).

Regarding the audio format message - when the app connects to a UPnP/DLNA renderer, the renderer sends the app a list of the audio formats that it supports. You see the error message if the list doesn't contain the format you are trying to play. It is not uncommon for a player to omit one or more playable formats from its list :(

You can suppress the notification via the UPnP/DLNA settings in the app, but a better thing to do is to 'tell' Hi-Fi Cast that your Pure Jongo A2 can in fact play FLAC files. You do it like so:
  • Navigate to the 'Select Playback Device' screen and tap the settings icon for your Pure Jongo A2
  • In the (confusingly named) 'Add to Protocol Info' setting, add the following line
    • audio/flac
  • Exit the settings screen
  • On the 'Select Playback Device' screen, tap 'This Device'. Then go back in and select your Pure Jongo A2
  • You should now be able to play FLACs to your Pure Jongo A2 without the annoying error message appearing
Good luck :)

Reply all
Reply to author
Forward
0 new messages