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Chieko Boteler
Your tax assistance person Kristan Barbour went beyond the call of duty and helped my Mom recoup her monies. She can now purchase her scripts and her possible last Christmas with her family will be better this year.
Just wanted to compliment your department on the customer service I received recently over the phone from employees in your department. All did their best to make sure my questions were answered promptly and in a friendly manner. Great service and customer service!
Bernie went out of her way to help to make sure I understood what was needed by the department. I was very pleased with the outcome of my call and wanted to let you know what an excellent Customer Service Representative Bernie is for the Call Center.
I just got off the phone with Leah Peltomaa. She was very knowledgeable, professional, quick to the point, got the job done, and was very nice at the same time. I really appreciated talking to someone like that and wanted to pass along the message!
The short version here is that I had a problem with the 2018 Montana return that I filed. This was, for me in the beginning, a very frustrating situation for me. However, I dealt with one of your auditors, Ms. Veronica Cairns, who helped me with my tax problem and in the end all worked out. She has a pleasant personality and was very patient with me when I called her to help me. Just thought you should know.
We understand COVID-19 impacts all aspects of our community. Throughout this event, we will work hard to keep you updated on the impact COVID-19 has on taxation, alcoholic beverage control, and property assessment.