Sorry for the delay! Did you get this figured out?
I think Kensa is the best way to generate nav-data. If you run kensa
test sso <id> it will generate a stub nav-data against your local
server.
Let me know if that works out!
Thanks,
Pedro
Seeing that this only occurs on a handful of users, and considering
the amount of time we've already spent troubleshooting it, I'm ready
to call this a documented "known issue" until we are able to reproduce
it ourselves.
If anyone has any thoughts, I'm all ears!
thanks,
-Harold