Airpods Mic Not Working With Zoom Windows 10
Cre Wallace
Airpods paired and connected with PC and work fine with system except when in Zoom. When I test speaker and mic for airpods I get silence. If I exit Zoom, airpods work fine when connected to PC. Zoom audio and mic work fine if I use PC audio/speaker instead of airpods so Zoom audio function is working except when I use airpods. I have tried various setting options within Zoom but no cigar. Any suggestions on how to fix this problem?
I am having the same problem! Has anyone figured this out? I upgraded from airpods to airpods pro and the airpods pro do not work with zoom. Similar to the original post, my airpods are connected to my laptop and all other audio works. When I test the speaker, it shows I am connected to my airpods but no sounds. My original airpods worked fine so I don't know what is the issue.
I got them to work finally! First, for the speaker, make sure to turn the volume physically up on your airpods while in Zoom (like actually slide your fingers up on the airpods while they are in your ears). It sounds silly but my speaker wasnt working and I realized for some reason Zoom was turning down the volume on my AirPod Pros when I logged on. Once I figured that out though the microphone still didnt work. I spent hours going down rabbit holes on reddit but heres how I got it to work. Go to device manager and show hidden devices -- under Audio inputs and Outputs delete everything airpod related. Then go to bluetooth and remove your airpods device from bluetooth. Reboot the computer do a (hard) amber light reset on the airpod case. Also uninstall Zoom and delete any folder in your computer related to Zoom, you may have to do a bit of searching. Finally restart your laptop and re-pair your airpods. Hope this works for you!
This acutally worked. Thank you!
1. Unistall Zoom on you PC, and everything related to Zoom
2. Forget AirPods Pro 2 on you computer. Go to Device Manager, and under "Audio Inputs and Outputs" delete things related to Airpods and reboot the airpods.
3. Restart your computer, once its up and running, install again Zoom.
4. Reconnect you AirPods Pro 2 to your computer.
5. Run Zoom and choose your AirPods as your speakers and mic. It should be working instantly.
I have tried all ZOOM troubleshooting and I have called Apple, however, my AirPods won't connect to ZOOM meetings. They connect on EVERYTHING else on my MAC and work great, but I need them in use for my ZOOM meetings and they WILL NOT CONNECT even though it shows chosen microphone AirPods, etc. Any ideas?
I am having the exact same issue - i have done all the troubleshooting, tested on two different pairs of airpods. airpods work for all other things on computer, they work in audio testing within zoom, they show as connected under audio pull down for meeting - but the minute the meeting starts - they will not work - they are saying that zoom is using the airpods in the pulldown you show above as well - neither input or output work. Apple says it should be looked up as a zoom issue - any new advise?
How to troubleshoot AirPods not working with Zoom
Test audio settings in Zoom. ...
Stop all other music or audio. ...
Disconnect Bluetooth headphones from all other devices. ...
Unpair and repair AirPods to your device. ...
Reset AirPods.
Connect to a different headset (USB recommended)
Additional support.
mine finally like magic connected - but prior to that i found if i connected my input to headphones and output to computer or screen they worked - not as effective if you have to do a lot of talking but got me through some meetings
I have a similar trouble. The first two months I had my Airpods they connected and stayed connected fine with Zoom. About 2 months ago, they started dropping during Zoom meetings only, and have poor sound quality. My bluetooth headset doesn't have this problem, and my Airpods (pro gen 2) connect fine to everything else on my computer or phone. It's embarrassing to be in a meeting and all of a sudden not be able to communicate.
Zoom, can you please fix this issue? In researching what was happening and trying to figure out how to fix it, it looks like it's been a problem since 2021 with Airpods specifically with Zoom. Please help!!!
I have the same issue where my airpods don't work regularly with zoom. They will work with every other application just fine with no issues. Do we know when Zoom will fix this bug (or do they even recognize they have an bug?)
Did anyone find a solution for this? I am having the same issue. Airpods working perfectly fine on zoom up until a week ago. Now they won't connect when I am on zoom calls on my macbook. They work on all other devices and anything else I use on Macbook. Only Zoom they won't connect. I have tried removing Zoom from my laptop and reinstalling. I have also turned off bluetooth on other devices to see if that works. I am stuck. Can anyone help please?
tested two different pairs of AirPods. The AirPods function properly for all other computer activities. They work during audio testing within Zoom and appear as connected in the audio settings for the meeting. However, as soon as the meeting begins, they cease to function. Even in the dropdown menu above, Zoom indicates that it is utilizing the AirPods, but both input and output fail to work. According to Apple, this issue should be treated as a problem specific to Zoom. Do you have any new suggestions or advice?
I am having the same issue. I am on my 3rd new pair of airpods that will not work with zoom. They work on every other device including windows. My old pair will connect only with the left airpod however, I'm told that I can barely be heard. I have taken all of the steps and more including returning 2 pairs of new airpods thinking that they are defective. I use my airpods all day for work meetings. At least I use to do that. I bought the airpods primarily for zoom meetings. Can this PLEASE be fixed. There is a zoom bug.
Same problem here. Airpods works well on ANYTHING ELSE except while during a zoom meeting. For example, when I have music playing on my PC, it works file. However, when I enter a zoom meeting, all the sound including the music and everything on my PC becomes silenced. When I leave the meeting, the sound all comes back again.
Same issue here. Audio output works to AirPods but Zoom is unable to use the AirPods microphone. Any attempts to change audio settings inside or outside of a meeting cause the application to hang - completely ceasing interactivity with the GUI. Zoom is useless
Zoom - how many hundreds (thousands?) of users need to report this problem for it to be prioritized as a fix? It's clearly a Zoom bug. The same pattern plays out: people have no issues using their Air Pods through a laptop or desktop in Zoom meetings, then suddenly after months or years of success, it's just not working properly. I can report the same set of details as everyone else on this chain: yes I have tried doing a hard forget/reconnect of my Air Pods to my laptop; yes I have tried resetting my Air Pods; yes, I have selected Air Pods from the list of audio devices in Zoom for both microphone and speakers; yes, those options remain selected (even when the functions are not working); and yes, often everything works fine for the first few minutes of the meeting and then I lose microphone and/or speakers even while my Air Pods remain selected in Zoom and are connected to my laptop. Oh, and yes: my Air Pods work for every other function on my laptop.
There is a dropdown here. next to Test Speaker button. My first option is "same as system Emily's AirPods" - would never connect. ever. very frustrating. Underneath that in the list is simply "Emily's AirPods" (not with same as system). When I click that option, it works. every time. Just figured this out this week and have been having successful Zoom audio with airpods since. I hope this works for you.
Thank you! I did notice that there are sometimes up to 3 different Airpods-related options in the drop-down, including the "same as system", "headset (airpods)" and "headphones (airpods)". I'll steer clear of the "same as system" option and have also just determined that "headphones" causes problems. Here's hoping that sticking with "headset" solves the problem. Oddly, I didn't used to see all these options: it was just Sarah's airpods....
So I just bought my airpods and I am having this same issue that many others have been experiencing. I have also tried selecting this option, but it didn't work. The only fix is going into device manager > input and output, deleting everything airpod related, disconnecting from bluetooth, doing a factory reset on the airpods and then reconnecting everything. I literally have to do this every morning, but with anything else they work great.
Click on Windows Icon / Settings / Sound. Scroll down to the bottom to the "Advanced Sound Options" section, then click on "App volume and device preferences". There, you will find volume controls for Master Volume and apps that you can use the slider function to adjust for each one.
@DrSlump
Hi, don't know if this helps but let me explain my situation and provide solution I've come up:So basically, when I paired the airpods it would say somthing like its not possible to connect - try again, there was moments when it was connected, but there was no sound, I've checked everywhere, but there was no device in the sound tab(not even headphone option which I've seen on one of threads out there).
So the solution was to open the device management tab -> reveal hidden devices and you will spot Bluetooth auxillary components. From here you should find a component with "Sink" part of the naming, select it and update drivers using the find available drivers on the computer, here you will see a list of compatible drivers. Next, select the A2DP drivers and install them. Now your airpods should be working.
Note: I have to do this every time I connect new bluetooth headphone device, I am not sure what's wrong, but I've tried almost everything except some advices with BIOS manipulation.
P.S. Windows 10 solution