Hi Zach,
The problem only occurring on 20M is important information. As Ron said, this is either a misconfiguration for 20M filter settings or a problem with the N2ADR board. Please answer every question below with as much details as possible.
1. Do you see the same low RX sensitivity on 30M? Both 20M and 30M share the same filter on the N2ADR board.
2. How are yo measuring low RX sensitivity?
3. Do you have any other modifications or accessories connected to your HL2? IO board? External AMP with its own filters? Audio codec board?
4. In your Thetis settings while receiving on 20M, confirm that the LNA gain is at ~20dB (Hermes Step Attenuator set to 0 attenuation in Thetis) as seen below. Is it set to 0?

5. In your Thetis settings, confirm that your filters are set to the N2ADR default. Include a screenshot (print screen key) in your response.

5. Share a screenshot of the main Thetis window while receiving. Include the 14.076 so that we can see FT8 activity. Here is a sample.
6. Now change your "J16 Receive Pins" setting to select 5 instead of 4 for 20M. This will force use of the 17/15M filter and help diagnose if there is a problem with your N2ADR filter board.
7. Include a screenshot like seen in number 5 above with this new receive filter setting.
73,
Steve
kf7o