I got one, ran into an issue with my 1.2V step down converter or something else, and the HL2 decided to shut off and stop booting after running for about 2 minutes. I have no clue as to what or why it happened, but thus far Steve (the original developer of this board) has been behind it, after trying a bunch of things, a new board is on its way to me now. I haven't given up on it yet, primarily due to the top notch support I've received.
One thing to note is this is not a radio to get out of the box and jump on the air. The assembly can be a bit tedious, specifically with the heatsink bracket installation. One wrong move and you could break off vital components on the board, or short them out. The assembly requires patience and careful attention to not damage any components during assembly. Post-assembly, you should be able to get on the air but then you will be faced with interfacing the radio over the network to a PC, using Thetis or another piece of software, which is another hurdle to get past. However, once it is all up and running, the way I envision it is being an amazing device and setup.
It was frustrating to say the least getting a bad board, and then I attempted to fix it unsuccessfully, but overall I am really excited to get on the air with it. For the price, I just can't find anything better, but I also appreciate radios that work out of the box equally. For a radio of this type (except the QRP wattage), you are easily looking at thousands of dollars. The NR2 features are absolutely breath taking from the videos I've watched. I am a huge nerd and also got into ham radio, and it seems like marrying the ham radio with my computer is a match made in heaven for me. I don't need to relocate into the depths of my basement to make good contacts, and my radio and equipment can be setup essentially anywhere on my network where I would not need to be physically in front of the radio altering settings, etc.
Finally, to have the community behind this project at this level is absolutely amazing. This is not just some run of the mill product that no one knows about. There are people that develop boards, add-ons, etc. to bring you additional features, better quality transmissions, and the IO board to hook up an amp. The tutorials and support are amazing for this open source project.
All in all, it seems great but it does have its drawbacks. For me, it is 100% worth fighting through the problems, as long as I can get a working, functional radio that lasts more than a few years (or minutes!)