Urgently required:: Sr. Business SME_ Augusta, ME—Hybrid—Locals Required@Long-Term Contract

[Vasu Naidu]

Hello ,

Greetings for the day.

I am trying to reach you for the below position .Please let me know your interest in taking the new positions or else please refer your colleagues or friends who are looking for a job change.

Title: Sr. Business SME---Locals Required

Location: Augusta, ME—Hybrid

Duration: Long-Term Contract

Work Authorization: USC, GC, GC-EAD,H4-EAD,L2-EAD Only---(No-H1B'S)

Qualifications

• Prior experience as a Business Analyst, Help Desk Analyst, or in a user support role involving enterprise systems.
• Strong analytical, organizational, and communication skills.
• Ability to clearly explain technical workflows and processes to end users.
• Experience with virtual collaboration tools such as Microsoft Teams.
• Familiarity with state government systems, HR, or payroll processes is a plus.

Skills:

• Familiarity with data entry, validation, and reconciliation best practices.
• Comfortable navigating enterprise systems (experience with HR or payroll systems preferred).
• Highly Organized and detail-oriented; able to manage and track multiple support issues.
• Capacity to listen, understand business requirements, and respond with a proactive and good-humored approach to problem-solving with a diverse set of stakeholders.
• Proficient with Microsoft Office tools, especially Excel, Word, and Outlook.
• Ability to work independently and collaborate with cross-functional teams.
• Previous experience with Workday, especially time tracking and work schedule, is strongly preferred.
• Willingness and flexibility to travel to Augusta, as required.

Preferred Skills:

• Understanding of the complexity in unique and non-standard work schedules, particularly in public sector environments.
• Experience supporting users during large-scale system implementations or transitions.
• Familiarity with the rollout of State Government HR Systems or similar government systems.
• Experience updating or contributing to user support materials such as FAQs, guides, or training content

Thank & Regards,

Vasu K

Sr.Recruiter

Hiliks Technologies Inc.,

vasuk@hiliksusa.com 8118 Sundeck St, Frisco, TX 75035.