Greetings for the day.
I am trying to reach you for the below position .Please let me know your interest in taking the new positions or else please refer your colleagues or friends who are looking for a job change.
Change Manager
Vancouver, WA – Onsite
Experience : 6 – 8 years
Looking for experienced Change Managers with a strong background in IT Service Management and proven expertise in establishing and driving Change Management practices within the Healthcare industry.
Key Responsibilities
- Lead and govern the end-to-end Change Management process in alignment with ITIL best practices.
- Drive Greenfield implementation of Change Management processes, governance, workflows, and controls in healthcare environments.
- Facilitate and manage Change Advisory Board (CAB) meetings.
- Review, assess, and approve change requests based on business impact, risk, and compliance requirements.
- Ensure successful planning, execution, and closure of Standard, Normal, and Emergency Changes.
- Monitor Change Management KPIs, compliance metrics, and reporting requirements.
- Collaborate with business, infrastructure, application, security, and operations teams to minimize service disruption.
- Conduct post-implementation reviews and drive continual service improvement initiatives.
- Support audit, regulatory, and compliance requirements within healthcare organizations.
Required Skills & Experience
- 6–8 years of overall IT experience with significant exposure to IT Service Management (ITSM).
- Hands-on experience in Change Management within enterprise environments.
- Proven experience in Greenfield implementation of Change Management processes in the Healthcare industry.
- Strong understanding of:
- Change Management
- Configuration Management (CMDB)
- Major Incident Management (MIM)
- Incident Management (IM)
- Problem Management
- Experience working with ITSM platforms such as ServiceNow, BMC Remedy, or similar tools.
- Strong stakeholder management, governance, communication, and reporting skills.
- Ability to work effectively in a fast-paced and highly regulated environment.
Mandatory Certification
ITIL 4 Foundation Certified OR
ITIL V3 Foundation Certified
Added Advantage
- Experience or knowledge in:
- Release Management
- Configuration Management
- Incident Management
- Problem Management
- Experience supporting healthcare IT transformation initiatives.
- Exposure to service governance, compliance, and operational excellence programs.
Educational Qualification
- Bachelor's Degree in Computer Science, Information Technology, Engineering, or related discipline
For the above role Healthcare domain experience is a must (hospital, payer, provider, or healthcare IT) with 6–8 years in ITSM/Change Management.
Strong hands-on experience leading CAB (Change Advisory Board) meetings is a deal breaker, along with ITIL-based Change Management and Greenfield implementation.
ITIL Foundation certification is mandatory; ServiceNow/Remedy, CMDB, Incident, and Problem Management experience are strong advantages.
Thanks & Regards,
Vasu.K
US IT Recruiter
Email: va...@atvsllc.com
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