Problem when sending email: SMTP AUTH extension not supported by server.

[Alipio Luiz de Souza Silva]

Hi there.

I'm trying to configure helios to send email but it isn't working.

When I try to send email from the system I got the message:

SMTPException: SMTP AUTH extension not supported by server.

Below is my configurations in settings.py.

# email server
EMAIL_HOST = get_from_env('EMAIL_HOST', 'smtp.gmail.com')
EMAIL_PORT = int(get_from_env('EMAIL_PORT', "587"))
EMAIL_HOST_USER = get_from_env('EMAIL_HOST_USER', 'em...@domain.mt.gov.br')
EMAIL_HOST_PASSWORD = get_from_env('EMAIL_HOST_PASSWORD', 'XXXXXXXX)
EMAIL_USE_TLS = True

What is happening?

Thanks in advance.

Alípio Luiz de Souza Silva Coordenador de Tecnologia da Informação Secretaria de Estado de Cultura Esporte e Lazer +55 (65) 3613-0239 / (65) 98424-1233

[Lucas Henrique]

Segue exemplo de configuração (gmail). Sugiro criar uma conta do gmail para testes para garantir que as configurações do helios estão corretas, funcionando com o gmail você pode alterar para as configurações de smtp do seu servidor. mt.gov.br 

EMAIL_HOST = get_from_env('EMAIL_HOST', 'smtp.gmail.com')

EMAIL_PORT = int(get_from_env('EMAIL_PORT', "587"))

EMAIL_HOST_USER = get_from_env('EMAIL_HOST_USER', 'xx...@gmail.com')

EMAIL_HOST_PASSWORD = get_from_env('EMAIL_HOST_PASSWORD', 'xxxx')

EMAIL_USE_TLS = (get_from_env('EMAIL_USE_TLS', '0') == '0')

Para funcionar o gmail tive que habilitar o app menos seguro conforme instrução abaixo 

https://support.google.com/accounts/answer/6010255?hl=pt#zippy=%2Cse-a-op%C3%A7%C3%A3o-acesso-a-app-menos-seguro-estiver-ativada-para-sua-conta

Att,

[Alipio Luiz de Souza Silva]

Everthing is working now after restarting celery.

Thanks.

Em ter., 17 de ago. de 2021 às 12:53, Lucas Henrique <lucas...@gmail.com> escreveu:

Segue exemplo de configuração (gmail). Sugiro criar uma conta do gmail para testes para garantir que as configurações do helios estão corretas, funcionando com o gmail você pode alterar para as configurações de smtp do seu servidor. mt.gov.br 

EMAIL_HOST = get_from_env('EMAIL_HOST', 'smtp.gmail.com')

EMAIL_PORT = int(get_from_env('EMAIL_PORT', "587"))

EMAIL_HOST_USER = get_from_env('EMAIL_HOST_USER', 'xx...@gmail.com')

EMAIL_HOST_PASSWORD = get_from_env('EMAIL_HOST_PASSWORD', 'xxxx')

EMAIL_USE_TLS = (get_from_env('EMAIL_USE_TLS', '0') == '0')

Para funcionar o gmail tive que habilitar o app menos seguro conforme instrução abaixo 

https://support.google.com/accounts/answer/6010255?hl=pt#zippy=%2Cse-a-op%C3%A7%C3%A3o-acesso-a-app-menos-seguro-estiver-ativada-para-sua-conta

Att,

Em terça-feira, 17 de agosto de 2021 às 13:02:07 UTC-3, alipi...@secel.mt.gov.br escreveu:

Hi there.

I'm trying to configure helios to send email but it isn't working.

When I try to send email from the system I got the message:

SMTPException: SMTP AUTH extension not supported by server.

Below is my configurations in settings.py.

# email server
EMAIL_HOST = get_from_env('EMAIL_HOST', 'smtp.gmail.com')
EMAIL_PORT = int(get_from_env('EMAIL_PORT', "587"))
EMAIL_HOST_USER = get_from_env('EMAIL_HOST_USER', 'em...@domain.mt.gov.br')
EMAIL_HOST_PASSWORD = get_from_env('EMAIL_HOST_PASSWORD', 'XXXXXXXX)
EMAIL_USE_TLS = True

What is happening?

Thanks in advance.

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