Qualifying returns must be from domestic US orders of full-price, unworn, and unwashed styles with all original tags attached. Shoe returns must be in original, undamaged box. Returns that do not meet our policy will not be accepted and will be sent back to you. International orders, jewelry, undergarments, marked-down styles, and any other style listed as such in the product description are final sale and cannot be returned or exchanged. All orders are considered final sale after 7 days from receipt and will not be eligible for returns or refunds.
Once submitted and eligibility is confirmed, a shipping label will be provided via email and a flat return and restocking cost of $20 will be automatically deducted from your total refund or credit amount. We kindly ask that returns are shipped within 3 days of approval. Refunds will be processed within 5 days of return receipt. You will be notified via email once your return is processed or a store credit is issued.
Orders placed using PayPal or Klarna cannot be returned to Ralph Lauren or Polo Ralph Lauren stores. PayPal or Klarna orders must be returned by mail via our online returns process, and are not eligible for exchanges.
Watches and Fine Jewelry must be in perfect condition, with all protective materials, tags and stickers attached. To return watches and fine jewelry, please call 877-639-7934. Enjoy free returns within 10 days of the shipment date.
Returns must follow the guidelines in our return policy. Refunds will be made in the form of the original payment. You can use the store locator on our website to find a store near you. We cannot accept returns of RalphLauren.com merchandise at Polo Factory Store locations.
Orders placed using PayPal or Klarna cannot be returned to Ralph Lauren or Polo Ralph Lauren stores. PayPal or Klarna orders must be returned by mail via our online returns process, and are not eligible for exchanges.
This address can only be used to return items purchased at RalphLauren.com. If you would like to return items purchased elsewhere, please return the items to the original place of purchase or call us at 888-475-7674 and we will be happy to assist you.
Items ( Excluding Pre-Order products ) typically ship by next business day however arrival time is not guaranteed. If you want a guaranteed arrival time, you may want to purchase an upgraded shipping option. We do not process orders over the weekend, so orders placed on Friday will not usually ship until Monday. ***Shipping rates shall be subject to change and currently offered to our customers on a discounted basis.
All Domestic Orders ship via ground unless you select another option at checkout.
If you have any questions please contact us at 1 (323) 888-8838 or email us at sup...@laurenmoshi.com.
If you are not 100% satisfied with your purchase from laurenmoshi.com for ANY reason, simply email sup...@laurenmoshi.com for assistance, or initiate a return / size exchange through our returns portal.
In some instances, we may make an exception on Exchanges after 30 days. Please email sup...@laurenmoshi.com with your request and be sure to include your order number along with email address associated with original order.
Failure to return merchandise as listed above may result in the return being rejected and returned to the customer without credit. You will be contacted via phone and/or email if your return is being rejected. Your return will be sent back to the shipping address on your original order. You may also be charged a $13 rejection processing fee for all rejected returns.
You are responsible for all duties or taxes. If you return an item or refuse an item and we are charged a tax, that duty or tax amount will be deducted from your order total before we credit your account. We cannot process exchanges for International orders.
Returns, refunds, store credits and exchanges may be made at the discretion of Lauren Moshi.
Shipped items that are either refused by the customer or cannot be delivered by the carrier, will be returned to Lauren Moshi and you will be credited for the product cost and tax, less shipping and handling Customer will be required to place a new order and will be responsible for any associated shipping charges.
On 4 November 2012, it was announced Lauren would be returning to Neighbours with Kendall taking over the role. She made her first appearance as Lauren on 7 February 2013. Upon her return, Lauren brought her family with her and Kendall described them as "charismatic", saying they would have some secrets and "really juicy storylines". Kendall's Lauren is portrayed as being "down to earth", "warm" and "very social". Her storylines since her return have often focused on family issues, including the arrival of her and Brad's long-lost daughter Paige Smith (Olympia Valance), the death of her husband Matt Turner (Josef Brown), and her reunion and marriage to Brad (now Kip Gamblin). The character departed on 7 April 2017, along with Brad, before making guest returns in June 2017, March and June 2018, and for the show's final episode on 28 July 2022.
Following the character's return in 2013, Lauren had become more mature and family focused.[11][12] The official website says, "A natural mother, she is a warm, tactile woman, who doesn't believe her kids will ever be too old for a big hug and a mug of hot chocolate when they're feeling down."[12] The character was also described as being happy and "down to earth".[12] Lauren has often put her role as the Turner family matriarch first, but she has dreams of being an artist.[12] By moving to Erinsborough, Lauren was able to reconnect with her father Lou, with whom she shares "a warm relationship".[12] Kendall told Daniel Kilkelly of Digital Spy that Lauren would settle in and make friends easily, as she is a "very social" person. She also shared a history with some of the characters, so she was not unfamiliar with everyone.[11] Kendall did not think she shared many similarities with her character. She called Lauren "a domestic goddess" and said that she did not do any baking in real life. She also thought Lauren was more grounded than she was.[13] The actress added that she did have a mixed family like Lauren, so she could relate to what her character went through with Brad and Paige.[13]
Despite his affair with Lauren, Brad still intended to go through with his wedding to Beth.[15] On the day of the ceremony, Beth finally learnt what had been happening between her finance and her best friend. Imbruglia explained "They walk down the aisle together, but Beth is a bit unsure because that morning she sees Lauren and Brad together. And then she notices that Brad is just constantly looking at Lauren, and she just says 'Wait a minute, I don't think I can go through with this."[15] After Beth jilted Brad, he and Lauren continued their relationship openly and Brad became "besotted" with her.[18] However, Lauren's horse became jealous of Brad and he began gambling. Brad eventually took a break the relationship when he got a job on a cruise ship.[9] While he was away, Lauren met and began dating Connor Cleary (Brian Mannix). When Brad returned, Lauren called things off with Connor.[9] Monroe wrote that it soon became clear that the chemistry between Lauren and Brad was just "an inconclusive experiment" and they eventually broke up.[14] Brad got back together with Beth, who never forgave Lauren for what she did.[18]
During an October 2012 interview with a What's on TV writer, Oliver hinted that Lauren would be coming back to Neighbours, but without Vandenbergh in the role.[22] On 4 November 2012, it was confirmed that the character would be returning and actress Kate Kendall had taken over the part.[23] Kendall was asked to audition for the role, following a previous guest appearance on the show.[24] Of her casting, Kendall stated "It's exciting to be joining Australia's longest running drama and to be working with such an array of experienced actors. To be playing a character such as Lauren Turner, who is deeply embedded in the storyline and who of course is Lou Carpenter's daughter, is such a wonderful opportunity."[23] Lauren made her return during the episode broadcast on 7 February 2013.[25][26] Lauren returned to Erinsborough along with her husband, Matt Turner (Josef Brown), and their three children; Mason (Taylor Glockner), Amber (Jenna Rosenow) and Bailey (Calen Mackenzie).[23] Kendall revealed that a few original facts about Lauren would remain, like her love for horses, but she wanted to "create something fresh" that she could fit into.[25]
Matt returns to Lauren in a dream, and Kendall was pleased to have Brown back for the scenes.[36] She stated, "When I looked at the scenes on paper, I wondered how we'd make it work. You just have to completely surrender yourself to the dream-like state of it and accept that, because anything goes in a dream."[36] Kendall thought the dream showed Lauren that while she might have moved on from Matt too fast, it also allowed her to let go of a part of him too.[36] When Brad first proposes to Lauren, she turns him down. Kendall said Lauren was very unprepared for the proposal, as she had not been thinking about marriage at all. Kendall also thought Lauren was still feeling some guilt for the way she and Brad got together.[36] Brad enlisted some help from British singer Jamie Lawson for his second proposal, which Lauren accepts.[36]
On 27 March 2017, it was confirmed that Kendall would be leaving the show, along with Gamblin.[38] Both actors filmed their final scenes in late 2016 before the annual production break.[38] On-screen, Brad and Lauren decide to leave Erinsborough for a new start on the Gold Coast. They departed on 7 April.[38] Lauren returned from 1 June, after Paige gives birth and is rushed to hospital.[39] She returned the following year for her grandson Gabriel Smith's (Kian Bafekrpour) naming day in March,[40] and again in June.[41] Kendall reprised her role for the serial's final episode broadcast in 2022 where Lauren attends the wedding of Toadie and Mel and celebrates with Paige and Terese at their reception street party.[42]
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