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Aug 2, 2024, 3:15:15 AM8/2/24

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Thanks pogster. I watched a video on how to put the netflix link on the desktop of the Mac and it works for streaming. I was wondering why there is no app for Macbook. Netflix say it is Apples fault or doing and to ask them.

Thanks Lanny, I've subscribed to netflix since 2015 and streamed their content, downloaded movies to watch while flying etc. I have an app on my samsung phone allowing me to download movie's and series off-line.

There is sound coming from CRAVE, DEMAND, PVR recorded shows as well as satellite television. I have tried all the usual tricks, power off everything, reset the 9500s, reset Netflix, nothing resolves this problem. Netflix runs normally for me from my Smartphone, computer and from my Sony and Samsung Smart TVs.

That article was not helpful, thx since audio works with everything on the 9500 expect for Netflix. This issue materialized on both 9500s, not the 7500 since Netflix is not available as an app on the 7500, unless that got pushed by Bell and I just haven't checked for awhile.

The problem is now resolved on one of the 9500s. Earlier today, Bell support sent me one replacement 9500 which I installed last night and it seems that everything is working as it should - inlcuding sound from Netflix. I should also note that the replacement 9500 doesn't have the CRAVE app in the app menu. If CRAVE ever gets pushed to this 9500 and reappears in the app menu, I will not run it.

Just connected my replacement 9500 receiver,and still no audio from netflix app.This is the same problem as the new 1st receiver,3weeks old installed by Bell.All tv ,and recordings and Crave work perfect.Tryed rebooting and also reloading Netflix app stll picture but no sound.When you exit the Netflix app ,it most times reboots receiver.Once again this is the same problem as the 1st one.I think you guys have a problem in your Netflix software.

I also just connected a 9500 replacement receiver and have picture but still no sound from Netflix app. I was able to get sound from Netflix using the optical output from the receiver but you need an amplifier with an optical input. There definitely is a problem with getting sound from Netflix using the HDMI output.

Just received my first 9500 as a replacement for an unserviceable 9400. Stumbled upon this forum when asking the internet the question "no sound from Bell 9500 when using the embedded Neflix App". Therefore, this is my first foray on this forum but by way of introduction I am a first adopter of Bell Satellite since way before the 4700 and I have experienced more than my fair share of sat receiver replacements. When the tech and I first connected this 9500, I noticed that there are no longer component outputs on the 9500 receiver, just old composite analogue cable technology to go with HDMI. Now there is a step forward. I guess Bell does not want you to feed two HD monitors from one receiver anymore. But I digress. The tech showed me how to access the Netflix and Crave apps using the new remote. OK. Good to know. Another option for receiving these services other than from my other devices. However, when I started experimenting with Crave and Netflix reception thru the 9500 using HDMI, exactly the same thing happened to me as described above, picture, with no sound, on Netflix. When selecting Crave on the 9500, picture and sound no problem, thru the same HDMI connection. I also noticed that after exiting Netflix from the 9500, the receiver would automatically reboot every time, again just as described by other users above. Finally, when I get back to satellite TV after a 9500 reboot, the picture and sound again have no problem thru the same HDMI connection. From a trouble shooting perspective, the HDMI 1 connection to/from the main Audio Video Receiver (AVR) is the same, the audio selections on the AVR HDMI 1 connections are the same, the connections to the 9500 are the same, the audio selections on the 9500 are the same, the HDMI 1 cable is the same, all other devices with Netflix and Crave such as smart TV direct, smart OPPO Blu ray player, smart phone thru chromecast operate normally with audio and sound on Netflix and Crave. The only item that changes is selecting Netflix thru the 9500 App. Thus I can only agree with Peter476, that from this troubleshooting of the "new" 9500, there is a problem right from brand new with the HDMI handshake coming from the 9500 HDMI output to the AVR input when using Netflix. You get video, no sound on Netflix on the first handshake and when you leave the Netflix app on the 9500 the resulting HDMI handshake to get back to satellite reception causes a full reboot of the 9500. Houston, I believe that we have a common problem with the 9500 Netflix app right from brand new. Thanks for listening.

Hi there @Griffon, thanks for your post, and welcome to the Bell Community.
Do you have the option of testing out the suggestion above from @Peter476? They were able to get audio on Netflix when using the optical output.
Are you accessing Netflix by clicking the Apps button on your remote, or by launching channel 1267?
Keep the Community posted.
- Patricia

I did not try to get Netflix audio using optical output because it sorta defeats the purpose of one connector, HDMI, for both audio and video to the AVR AND HDMI is not providing the audio from Netflix. Maybe Bell should be troubleshooting this. I was only trying to access Netflix using the App button on the 9500 remote, not chan 1267. When I discovered the issues with accessing Netflix thru the 9500 remote app I was reluctant to cause more issues and 9500 rebooting by accessing Netflix at all thru the 9500 using chan 1267. I have returned to using my other devices for Netflix access rather than the 9500. Maybe Bell can advise of a permanent fix when they troubleshoot their equipment hardware and software.

It will see it through the chromecast app, I can stream to it through youtube. BUt once I enter the netflix application and hit the chromecast button it does not see any chromecasts. Wierdly it does see a couple roku's and an xbox.

I've run into this exact weirdness on campus. Each of the past 5 chromecast setups were for someone using an iPhone and all 5 of them wouldn't work with Netflix, but Hulu, youtube, etc... everything else works. That and the Andriod Netflix for the same Chromecast works fine. Any chrome browser as well running netflix.

I spent time searching through every blocked airgroup service I could and still not sure. I'm surprised there doesn't seem to be more people with this issue. It works perfectly on an Andriod - and just fine for the students at home on the same two devices.

I editted my post until I could do some additional testing.. We just upgraded to ArubaOS 6.5.1.(4) from 6.4.3.(10) and IOS chromecast support has gotten worse. While I can still see the chromecast in Google Home, now I can't see it in YouTube where I could previously. I can cast from Chrome on MacOS and Windows, and Android can access it with all Apps, but nothing now from IOS. Does anyone have an active TAC call open on this or should I pursue it?

Oh, and for iPhone 15 peoples, the existing two-years free applies. Meaning that on the whole, Apple has deferred this potential-payment-problem decision till 2025. These days, the feature is available in the following countries, for both iPhone 14 and iPhone 15 users.

The core difference with an app like RideWithGPS is that it also has sensor support (even Garmin Varia radar integration), as well as uploads to all the various 3rd party platforms like a head unit (whereas Google Maps will most definitely not upload to Strava).

Two Things:
1-I like the PeakDesign phone holder on the handle bars, good choice!
2-I wish Peloton would allow none Peloton bikes to connect to their system, specifically for their scenic rides. I like to do those rides from time-to-time, but I am not a fan of the bike itself as I prefer to ride my Cannondale on my Wahoo.

Most other communicators (EPIRB/PLB, 911 call on a cell phone) will pass through an emergency call without any other charges, so long as the device functions. I think where Garmin and others in the satellite device arena are making their money is non-emergency check-ins and tracking, as well as messaging, rather than on a cost per emergency call.

I doubt it will ever happen, but it would be interesting if NordicTrack finally feels enough pressure to add Netflix to its platform after years of users having to use all kinds of workarounds to get it working.

Hi Ray, on my peloton bike+ (UK based) I only see the Disney App in the Beta Entertainment function. Is there a way of getting access to more providers or is all pushed depending on your country etc? There is the netflix app hidden away in the Apps area but there is no ride data displayed in a sidebar so pretty useless. Anyone else had similar experiences?

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