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Introduction: The antibacterial effectiveness of 7 different endodontic sealers, AH Plus, Apexit Plus, iRoot SP, Tubli Seal, Sealapex, Epiphany SE, and EndoRez against Enterococcus faecalis was studied in vitro.
Methods: A modified direct contact test was used. Bacteria in suspension were exposed to the materials for 2-60 minutes by using sealers that were freshly mixed or set for 1, 3, and 7 days. The pH values and contact angles of sterile water on sealers at different times after setting were also measured.
Results: Fresh iRoot SP killed all bacteria in 2 minutes, AH Plus in 5 minutes, EndoRez in 20 minutes, and Sealapex and Epiphany in 60 minutes. Freshly mixed Apexit Plus and Tubli Seal failed to kill all bacteria at 60 minutes. For 1-day and 3-day samples, iRoot SP and EndoRez had the strongest antibacterial activity, followed by Sealapex and Epiphany; Tubli Seal and AH Plus did n'ot show any significant antibacterial activity. Of all the samples, Apexit Plus had the lowest antimicrobial activity. The pH of the sealers could not alone explain their antibacterial effect.
Conclusions: Fresh iRoot SP, AH Plus, and EndoRez killed E. faecalis effectively. IRoot SP and EndoRez continued to be effective for 3 and 7 days after mixing. Sealapex and EndoRez were the only ones with antimicrobial activity even at 7 days after mixing.
After 3 months of communication with numerous customer service representatives, one was kind enough to recommend this forum to find a good way to reach out to see about a way to get in touch with the Customer Relations department directly.
What I have learned: the Customer Service department is SEPARATE from the Customer Relations department. There is no direct way to contact the Customer Relations department with a problem, only through the 'Email Us' button on Southwest.com is the quickest way to receive any type of response to a complaint. However, there have been 3 different responses by 3 different Customer Relations representatives with incorrect information and no explanation to address my complaint or inquiry with an appropriate answer.
I have asked repeatedly for a direct phone call - I was finally told this forum might help in getting my eyes to address my problem. I will continue to post in the forum until I hear from someone (I hope.)
As you said, there is no longer a direct phone number for the customer relations group. Depending on what the issue is, there may be several different ways to get it addressed such as writing, calling, using social media, etc. Do you want to provide a few words as to what the problem is so perhaps that could factor in as to what method of communication is best?
My case has been mishandled for 3 months by Customer Relations as to my qualifying A-List status this year. Because of this, I have a long list of case numbers and information not being thoroughly looked through and addressed correctly.
I will not accept a resolution until I can speak with someone over the PHONE, not through emails which have been mistaken and incorrect with information in regards to mixed up names, case and claim numbers, etc.
I understand this is a customer-to-customer forum; my hope is that a Southwest Employee will notice the activity and be able to reach out to help with my problem. That being said, the details to my problem can only be addressed and handled by the Customer Relations Department.
I understand you have not been pleased with the responses you have received thus far, but limiting yourself to just a phone call seems like you're just making your chances of getting a resolution even less likely. My suggestion would be to keep trying via written message or, as suggested earlier, use messages on Twitter or Facebook DMs to request someone contact you. If going the social media route just saying you'd like to further discuss case #xxx with someone and feel like a phone call would be the easiest route to do so might be a good approach. The good old fashioned postal letter also seems to be a good way to get someone's attention.
Don't take this the wrong way, but if you are going to be this persistent, are you certain you are in the right? There was a lot of confusion about qualifying for A-List at the end of last year. If your issue is related to that I would certainly make 100% sure you understood the adjustments that were made. Good luck to you
@TheMiddleSeat Thank you for suggesting the social media route and Twitter. After having a 45min talk with a SWA Customer Service Representative last night, she has suggested the same as the better way to get eyes on my request for a phone call. I may have to result in the post office as well, sad as it is to think snail mail would be the fastest way to get an actual response.
Don't take this the wrong way, but with this amount of persistence, wouldn't I have all the more reason to have a thoughtful explanation given in a timely manner? I also have 4 representatives on record verifying the status to be accurate, but only Customer Relations can solve this problem. I would be more than happy to go over it with you in detail as well if you have the ability to see flights and counts. I am 100% certain and sure.
@davemark522 as reminder of an earlier post, no one that has replied in this thread works for Southwest so no one here can see anything related to your account or assist you with the actual problem, we can only provide suggestions for how to resolve it. I hope some of the info you've been given has been helpful and you can find resolution sooner than later. I did flag your earlier post to see if someone behind the scenes can edit out your RR number as it appears you do not have the edit privileges I incorrectly thought all users had.
@cheyenneallgood - I saw this you were able to close a discussion forum in another place on this website. Since I have provided too much information with my RR# insecurely, I would like this discussion to be closed and wiped and I will create a new discussion post with more discretion, can this be done?
Since I was in Israel, and had plenty of unknown plants hanging around. I decided to do up a quick direct contact dyeing tutorial while simultaneously experimenting and seeing what colors I could get from all these fascinating plants. I broke some of my normal natural dye rules, like using fruit and fruit skins, which I normally would not use.
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Kemco designs, engineers and manufactures full integrated water systems to match your plant requirements. Water heating is simply the first step in unsurpassed fuel savings, wastewater heat reclamation, water conservation, and sewer cost savings. All, full-matching components of a fully integrated system.
While there are many ways to heat water in industrial applications, direct contact water heaters are often seen as the solution to wasteful practices and support improved performance. A direct contact water heater, as its name suggests, permits the products of combustion to come into direct contact with the water that needs to be heated. The process is significantly more efficient than other types of heating systems, allowing plant operators to lower fuel costs, emissions, and even labor costs. Direct contact water heaters are generally found in all kinds of commercial and industrial applications including food processing, concrete or laundering facilities.
Installing a direct contact water heater can be a great way to support your green initiatives. Many customers achieve a 99.7% fuel efficiency rate with Kemco direct contact water heaters which significantly reduces CO2 emissions. That not only means a clean process but also a great return on investment which stands in stark contrast to conventional gas water heaters and steam boilers, which operate at much lower efficiency rates and offer a far less impressive return on investment.
Another advantage of a direct contact water heater over a conventional boiler is the reduced labor and insurance costs associated with operating the technology. Unlike a boiler, a direct contact water heater is a non-pressurized vessel designed specifically for the efficient generation of hot water. As a result, dedicated licensed boiler operators are not required nor are the costs associated with board registration or insurance on high pressure devices.
The following cytotoxicity tests cover both types I and II elastomeric plastics. Nearly all plastics used for injectable, parenteral, and medical products will only require in-vitro cytotoxicity testing covered by USP 87. However, if elastomeric components do not meet the requirements of USP 87 direct contact, agar diffusion, and elution testing, in-vivo cytotoxicity testing outlined in USP 88 will be needed. Either intracutaneous or systemic injection tests can be used for in-vivo testing of elastomers.
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