Eric and Nate, as I noted, do a great deal to support HeatSync. When I
stopped in Saturday night to drop off some gear for my event Sunday,
they were there fixing a problem with the 60 watt laser. They each do
more than several people's fair share of work to keep the lab running,
and I am grateful for what they do.
Volunteers who give their time should not be met with criticism and
complaint, unaccompanied by authentic gratitude. Negativity at a
volunteer-driven organization pushes people away from the space. Good
people have stopped coming to HSL because of it. Anyone who has been
there more than a couple years knows of at least a few cases.
Positivity and encouragement are what build membership and engagement.
In order to grow to meet the increasing value of our location on Main
Street, we need a positive, rewarding environment for our volunteers.
But there is a lot of "should" in those preceding two paragraphs. This
is a do-ocracy, not a should-ocracy.
I've been trying to figure out how to make my desire for a less toxic
culture into a "do" action for me, instead of a "should" action for
others. I want to, "Be the change I want to see in the world."
I have been working hard at being more positive and supportive. I have
redoubled my efforts to be vocal in my appreciation and praise of other
volunteers. I intentionally seek opportunities to praise others and I
consciously let go of my complaints.
I will, also, no longer reward negativity by my actions. When I am
approached with criticism and complaint instead of authentic gratitude
when I volunteer; I will not internalize it, and I will not accede. I
hope that my example becomes a pattern that all our volunteers follow.
I have nothing but admiration for the work that Nate and Eric do. And
the recent Post Office experience - in which I failed where Nate
succeeded because Nate's demeanor worked better - shows that positivity
is not always the right answer.
But as a volunteer, I will not reward a lack of appreciation,
accompanied by criticism and complaint, with compliance.
I hope that my actions serve as an example to others.