Application Support Engineer || Salt Lake City, Utah || 90487-1

[birendra kumar]

Hi

Hope you are doing well.

Please find the job descriptions below.

Job Title: Application Support Engineer

Location: Salt Lake City, Utah

Role Description

Monitor eCommerce applications and ensure high availability and performance

Handle P1/P2 incidents, perform root cause analysis (RCA), and provide quick resolution

Track and manage incidents, defects, and service requests

Provide workaround solutions and ensure permanent fixes for recurring issues

Required Skills:

Application Support & Incident Management

Experience handling P1/P2 incidents

Root cause analysis (RCA)

Incident, defect, and service request tracking and management

Ability to provide workaround solutions and implement permanent fixes

Java & Backend Development

Strong Java / J2EE fundamentals

Experience with Spring Boot / Microservices architecture

API & Integration

Experience with REST APIs

Web services debugging

Performance & Monitoring

Experience monitoring applications for availability and performance