Technical Engineer - Lab IT

[Ayush Jain]

Role: Technical Engineer - Lab IT
Work location: Bradly IL (Kankakee)
Background and Meet and Greet: MANDATORY

Job Description:

Responsible for providing technical support to business users, maintaining lab systems, managing system imaging, and ensuring smooth day-to-day IT operations. This role requires strong troubleshooting skills, hands-on system maintenance, and the ability to support automation and reporting tasks using Excel.

 

Key Responsibilities

• Provide day-to-day technical support to business users, ensuring smooth and uninterrupted operations.
• Perform system imaging (ghost imaging) of lab computers and endpoints, including OS deployment and configuration.
•  Diagnose and troubleshoot hardware and software issues on PCs and workstations.
•  Execute installation, configuration, and maintenance of operating systems and applications.
•  Re-image systems as required for upgrades, maintenance, or issue resolution.
•  Develop and maintain documentation for troubleshooting procedures and system configurations.
•  Strong expertise in PC troubleshooting (hardware, OS, and application-level issues).
•   Hands-on experience with system imaging tools.
•   Proficiency in Microsoft Excel, including advanced functions and automation (e.g., macros, VBA, data analysis).
•   Ability to automate repetitive tasks using Excel or scripting tools.
•   Good understanding of Windows environments, networking basics, and system performance optimization.
•   Strong problem-solving and analytical skills.

 

 

 

 

Thanks and Regards,

Ayush Jain

Sr. Technical Recruiter

Phone: +1(609) 205-5969

Email: Ayu...@mtktechnologies.com

Address: 1755 Park Street, Suite 200, Naperville, IL 60563

Web Site: www.mtktechnologies.com