Two days later....I tried some commands to the HR500 on USB....seems to work. I tried the control panel download on the google site but Malwarebytes REALLY didn't like that app. Just kept putting it in the quarantine file. It wasn't happy with it.
So I tried the AutoLoader and it detected the HR500 port and seemed to be good. Not sure what changed...but seems to be working OK now. I ASS_U_ME that the HR500 firmware has a boot loader that runs that alternate port where the rear panel USB is connected. Or, does the "arduino " boot loader check the other ports besides the one on the 2560 board?
But anyway, all good here now on 3.4B version firmware.
Also, I did load Joe's 6.09 version. It had a long delay after the transceiver dropped the PTT line before the HR500 switched back to receive (bypass) mode. That was a constant aggravation, not an occasional one. About 250 - 350 mS before the transceiver got the antenna back after dropping from transmit. On a fast exchange (I chase a lot of POTA contacts) I was missing some characters.
As always, thanks Jim for your great support on the HR500.
Regards,
Bob N4RFC