CPRS GUI: WSAECONNRESET

[Gary Isaac]

Hi,

I'm getting this error connecting the CPRS GUI:

Error encountered.

Function was: recv

Error was: WSAECONNRESET

I troubleshooted with the following instructions below from one of
Nancy's emails, as well as, from the Troubleshooting section of
cprssetup.pdf.

Everything checks out fine.

I'm running the VOE2_3_1ForCache and CPRSChart_v26_69_vwpt_1_5 from
"NancysVistAServer".

I'm doing a proof of concept for a clinic, and don't have access to a
Linux box. Once I demo it, then I can setup a Linux machine and use
GTM.

Anyone have other suggestions?

Thank you,

Gary

] D GETENV^ percent ZOSV W Y
]
] Which should give you this
]
] UCI^VOL^NODE^BOX:VOLUME
]
] Check your volume set file with
]
] VA FileMan 22.0
]
]
] Select OPTION: 5 INQUIRE TO FILE ENTRIES
]
]
]
] OUTPUT FROM WHAT FILE: DEVICE// VOLUME SET [1 entry]
] Select VOLUME SET: ??
]
] and see if the result you get matches VOL or VOLUME in that result
you get
] from D GETENV^ percent ZOSV W Y
]
] Then INQUIRE into the RPC BROKER SITE PARAMETERS file and see if the
] BOX:VOLUME pair matches your BOX:VOLUME pair in the GETENV result.
Do the
] same with the TASKMAN SITE PARAMETERS. Also be sure the MODE OF
TASKMAN:
] is
] GENERAL PROCESSOR when you look at the Taskman site parameters.
]
] Then check that you can search the documentation on Cache. If you
can do
] that,
] things should be capable of connecting OK within your local machines
] environment. So check the shortcut you are using. If you are
connecting
] locally, CPRSChart.exe s=127.0.0.1 p=9210 should be there.
]
] Then run D ^ZTMON and make sure everything there looks OK.

[Gary Isaac]

Sorry, forgot to mention I'm installing on Windows XP Pro SP 2.

[K.S. Bhaskar]

Gary --

I haven't the foggiest idea how to debug your situation, but if your
plan is to eventually use VistA on GT.M on Linux you don't need access
to a Linux box to demonstrate VistA.

You can demonstrate the VA VistA Demo (which has a bunch of patients
pre-configured) look at
http://downloads.sourceforge.net/worldvista/index.html

It occurs to me that I have not yet created a software appliance of
WorldVistA EHR. I will try to do that in the next few days.

Regards
-- Bhaskar

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[David Whitten CTO WorldVistA]

The classic advice for WSAECONNRESET errors on Windows and Cache
is that there is a firewall issue going on. My first suggestion is that you
check to make sure that you can connect to the port from a cmd window
(using the telnet command)

David

On Fri, Mar 28, 2008 at 3:21 PM, David Whitten <david.wh...@gmail.com> wrote:

The classic advice for WSAECONNRESET errors on Windows and Cache
is that there is a firewall issue going on. My first suggestion is that you
check to make sure that you can connect to the port from a cmd window
(using the telnet command)

David

[Nancy Anthracite]

Try these things:

1)First, if you are running with McAfee Firewall or ZONE ALARM, disconnect
from your network and UNINSTALL it. Don't just disable it as that will not
be enough. Try to connect. If that doesn't do it, turn off your antivirus
and firewall, including the Windows firewall, and try to connect.

2) Start up logging and see if you get anything:
>S DUZ=9
>D ^XUP

Setting up programmer environment
This is a TEST account.

Terminal Type set to: C-VT320

Select OPTION NAME: RPC BROKER MANAGEMENT MENU XWB MENU RPC Broker
Manageme
nt Menu

Select RPC Broker Management Menu Option: ?

RPC Listener Edit
Start All RPC Broker Listeners
Stop All RPC Broker Listeners
Clear XWB Log Files
Debug Parameter Edit
View XWB Log

Enter ?? for more options, ??? for brief descriptions, ?OPTION for help text.

Select RPC Broker Management Menu Option: DEBUG Parameter Edit

----- Setting RPCBroker debug logging for System: BETA.VISTA-OFFICE.ORG -----
Enable Broker Logging: No// 3 very Verbose

Select RPC Broker Management Menu Option: Clear XWB Log Files
Remove all XWB log entries? No// yes YES
Done

Select RPC Broker Management Menu Option:

NOW TRY TO CONNECT AND THEN LOOK AT VIEW XWB LOG

3)
Let's say your port number is 9210.
>S DUZ=9
>D ^XUP

Setting up programmer environment
This is a TEST account.

Terminal Type set to: C-VT320

Select OPTION NAME:
>D STRT^XWBTCP(9210)

Now see if you can connect

Watch carefully here to see if your antivirus/firewall pops up a message
asking if you want to allow the connection.

4) If the above didn't work, D STOP^XWBTCP(9210)
Then shutdown the machine and restart it
Then change the CPRS connection port and change your shortcut. This time when
you try to connect, watch very carefully for an antivirus/firewall pop-up
asking if you want to allow this to work.

Setting up programmer environment
This is a TEST account.

Terminal Type set to: C-VT320

Select OPTION NAME:
GTM>D Q^DI

VA FileMan 22.0

Select OPTION: 1 ENTER OR EDIT FILE ENTRIES

INPUT TO WHAT FILE: VOLUME SET// RPC BROKER SITE PARAMETERS
(1 entry)
EDIT WHICH FIELD: ALL//

Select RPC BROKER SITE PARAMETERS DOMAIN NAME: `1 BETA.VISTA-OFFICE.ORG
DOMAIN NAME: BETA.VISTA-OFFICE.ORG//
MAIL GROUP FOR ALERTS: ERRORS//
Select BOX-VOLUME PAIR: EHR:owl//
BOX-VOLUME PAIR: EHR:owl//
Select PORT: 9211// 9211
PORT: 9211// 9210
TYPE OF LISTENER: New Style//
STATUS: STOPPED//

CHANGE YOUR SHORTCUT TO MATCH AND WATCH CAREFULLY WHEN YOU TRY TO CONNECT
TO SEE IF YOUR FIREWALL OR ANTIVIRUS GIVES YOU A MESSAGE

--
Nancy Anthracite

[Gary Isaac]

Finally was able to connect by downloading the latest CPRS GUI.

However, I get the following error when the GUI first comes up:

"List index out of bounds(0)"

and the GUI hangs.

Any solutions to this?

[Nancy Anthracite]

Are you in the US using US times and dates etc?

--
Nancy Anthracite

[Nancy Anthracite]

Try D ^XTER and if there is anything, send us the output of ^L

On Wednesday 02 April 2008, Gary Isaac wrote:

--
Nancy Anthracite

[Nancy Anthracite]

And look at the end of the log file for the RPC Broker and send us that.

On Wednesday 02 April 2008, Gary Isaac wrote:

--
Nancy Anthracite

[Nancy Anthracite]

And are you sure you are using the correct CPRS for the version of VistA you
are using?

[Gary Isaac]

OK, thanks Nancy. I have the correct version of the GUI running fine
now. Seems like that was my problem all along.

Thanks again.

Gary

[Nancy Anthracite]

It was a great moment, right?

The moment a new system connects and you get in is always very sweet one for
me. ;-)

--
Nancy Anthracite